We use the solution for MDM and remote management. We have a very simple environment.
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Good for remote management with great remote wipe and lock functionality
What is our primary use case?
How has it helped my organization?
Jamf has allowed the company to have control and visibility over all the assets and it has helped us manage everything remotely and at a distance with a click.
What is most valuable?
The remote wipe and lock features are by far the best tools. They help protect our data whenever we offboard people from the company.
What needs improvement?
If I had to suggest an area of improvement would be the UI. It can be very all over the place and complex. This makes the learning curve for users far more complicated. Other than that, it is all good.
For how long have I used the solution?
I've used it since I joined the company - two years. It was being used before. I'm super happy with it!
Worth the cost with good patch management and excellent speed
What is our primary use case?
We use Jamf Pro to manage our Apple devices throughout our worldwide locations in both our offices and manufacturing factories.
We deploy both iOS and macOS devices such as iPhones, iPads, Macs, and Apple TVs.
Jamf Pro is essential to our IT and InfoSec teams. It is used to deploy applications, update software versions, and offer patch management. We also set restrictions or push custom applications via configuration profiles and policies depending on department and role.
Jamf Pro inventory updates are also essential for meeting our metrics and security goals & standards.
How has it helped my organization?
Jamf Pro has improved our organization by offering a bird's eye view of our Apple devices. We are able to monitor our assets and ensure they are up-to-date, compliant, secure, and being used as intended.
Jamf Pro does a great job of staying out of the way of the end user while remaining very hands-on for admins at the helm.
Jamf Pro is very quick in the way it reacts to the device in question. Even for actions that have a large scope, Jamf works very quickly - almost in real-time.
Thanks to Smart Groups and patch management, a lot of the work being done is via a hands-off approach.
What is most valuable?
The most valuable aspect of the solution is speed. As opposed to other management solutions we use or have used, Jamf Pro is instant. I can deploy an application, restriction, script, patch update, etc. in real time and monitor the results. Nothing comes close to the ease of use of Jamf Pro. Our non-Apple devices are managed by InTune. When compared side by side to Jamf Pro, it's easy to see why Jamf is so well-loved in the Mac Admins community. Rather than having no ETA, or a window of 15 minutes to 15 hours, you can rely on Jamf to work as expected in a short or instant timeframe.
What needs improvement?
We use Installomator for patch management. Installomator is a massive curl script that grabs the latest available download for an application and installs silently. We are using Installomator for all applications it currently supports.
For patch management in Jamf, two Smart Groups are required as patch policies cannot be scoped as of now. This is not a major issue, as there is a great workaround by using a wrapped "member of" duplicate Smart Group. However, being able to avoid two Smart Groups for patch management would be nice.
For how long have I used the solution?
Jamf Pro has been in our organization for five years.
What do I think about the scalability of the solution?
It is easy to add licenses if need be. We have added many iOS devices over the years quite easily.
Which solution did I use previously and why did I switch?
We previously used AirWatch. This was before my time at my current organization. I am glad we made the switch to Jamf Pro.
What's my experience with pricing, setup cost, and licensing?
Jamf Pro is worth the cost. You will certainly find the value once you use it every day and try to imagine your role without Jamf.
Which other solutions did I evaluate?
I have taken meetings with Kandji and tested devices through demos. Jamf Pro is still the preferred MDM for Apple devices in my opinion.
Creme de la creme
What do you like best about the product?
It makes managing and deploying macs easy.
What do you dislike about the product?
Thus far I havent camer across anything i dont like.
What problems is the product solving and how is that benefiting you?
It solves our management issue with macs. It aloows us to purchase and deploy macs with our applications installed which is a big time saver.
Satisfied
What do you like best about the product?
Ease of use, ability to prefill information on devices based on sn before they're enrolled
What do you dislike about the product?
Too many unresolved PIs which undermine confidence in the product
What problems is the product solving and how is that benefiting you?
Management and securing of Mac and iPads, flexibility in site admin rights
Fantastic management tool with a robust user community
What do you like best about the product?
It's the most widely used management tool for macOS. When we have a new task or initiative, odds are someone else has done it and documented their experience. We don't have to reinvent the wheel.
What do you dislike about the product?
not all functionality is available for on premise installs when compared to JAMF's cloud solution.
What problems is the product solving and how is that benefiting you?
Onboarding new Mac computers and managing their software lifecycle. We are able to implement zero touch far earlier than our windows counterparts.
Best apple focused mom around with a massive community built around it that can help you.
What do you like best about the product?
I like that it gives you tons of buildings blocks and lets you build your environment exactly how you want it. The Jamf community is also unparalleled and a huge value add other mdm's just don't have.
What do you dislike about the product?
Sometimes can be a little slow to rollout new profile keys and features.
What problems is the product solving and how is that benefiting you?
We use jame for 0-touch setup of our macs as well as keeping our 2700 string Mac fleet running smoothly and in compliance.
Great product
What do you like best about the product?
I like the ease of admininistration and excellent support.
What do you dislike about the product?
The Lack of remote admininistration is not good
What problems is the product solving and how is that benefiting you?
Enabling site administrators.
Jamf Rox
What do you like best about the product?
Ease of management and product development
What do you dislike about the product?
That it's not free!
Everything is working great and look forward to 11
Everything is working great and look forward to 11
What problems is the product solving and how is that benefiting you?
Unifying device management for our campus
Efficient and trustworthy
What do you like best about the product?
Excellent mom solution and it's easy to use.
What do you dislike about the product?
Can't think of anything I don't like. Maybe the cost but I don't have much say in that.
What problems is the product solving and how is that benefiting you?
Management security and end user zero touch
Jamf Pro Review
What do you like best about the product?
I love using Jamf Pro and the integrations with protect and connect.
What do you dislike about the product?
Some documentation can be difficult to follow but Jamf nation helps with that.
What problems is the product solving and how is that benefiting you?
It's helping to get info on devices and push updates
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