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External reviews

1,915 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Computer Software

Jamf Pro review

  • August 13, 2024
  • Review provided by G2

What do you like best about the product?
It works well with Macs that sync regularly with it. It's fast sending commands to the Macs.
What do you dislike about the product?
When it changes a password or firmware key in the portal before making sure it was changed on the Mac.
What problems is the product solving and how is that benefiting you?
Maintain the pool of Macs assigned to users in the company.
Remote wiping the Macs to ensure there are no data leaks.


    Higher Education

Positive feedback for Jamf Pro

  • August 13, 2024
  • Review provided by G2

What do you like best about the product?
Jamf Pro has been a key asset for our team managing everything from device tracking to software updates and OS upgrades roughly 200 iOS and Mac devices used remotely across the US. We use Jamf daily, and our Support experiences have been positive. New device implementation and integration tasks are completed with relative ease by trained staff.
What do you dislike about the product?
The learning curve is somewhat steep for newcomers to our team, and particular attention to device exclusion settings is key.
What problems is the product solving and how is that benefiting you?
Software and OS updates and upgrades are successfully managed and implemented for on-site and off-site iOS and Mac devices of varying age and system capabilities, and secure wipe is protecting sensitive data remotely when devices are shipped back to our team.


    Morten K.

Easy but feature-rich

  • August 13, 2024
  • Review provided by G2

What do you like best about the product?
Simplicity; all features you need are there at the right place
What do you dislike about the product?
The price; I think the price is a good value but I'm not a hardcore user und uses 1/5 of Jamf's features
What problems is the product solving and how is that benefiting you?
Restricting all devices and pushing apps on all devices


    Restaurants

Review

  • August 13, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use, learning center, and always updating
What do you dislike about the product?
Sometimes the functions are limited or repetitive.
What problems is the product solving and how is that benefiting you?
Managing multiple devices at once.


    Government Administration

True Gamechanger macOS Management Experience!!

  • August 13, 2024
  • Review provided by G2

What do you like best about the product?
**Comprehensive Device Management**: Jamf Pro provides robust tools for managing Apple devices across an organization, allowing for seamless deployment, configuration, and maintenance.

**User-Friendly Interface**: The platform's intuitive interface makes it easy for IT administrators to navigate and manage large fleets of devices efficiently.

**Security Features**: With built-in security management, including encryption enforcement, remote lock, and wipe capabilities, Jamf Pro helps ensure that devices remain secure and compliant with organizational policies.
What do you dislike about the product?
Nothing really bad to say about Jamf experience.
What problems is the product solving and how is that benefiting you?
All our macOS problems.


    Kent N.

Great service

  • August 13, 2024
  • Review provided by G2

What do you like best about the product?
great Customer service and ease of use and ease of integration
What do you dislike about the product?
none at this time, since we have implemented no real issues
What problems is the product solving and how is that benefiting you?
Ease of use and mobile device management


    Information Technology and Services

Simple mobile device management tool (we use Apple)

  • August 13, 2024
  • Review provided by G2

What do you like best about the product?
Simple UI and easy to install. Controls are just enough to manage devices at a certain level, but not too much to overwhelm users and make them feel unsafe
What do you dislike about the product?
No notifications for things like recovery key escrow, I'd like to get an email or something before we need to use a thing we can't.
What problems is the product solving and how is that benefiting you?
Helping manage devices; mostly for password recovery and device lockdown in case it's lost or stolen


    Judy T.

Jamf is a must have for our business!

  • August 13, 2024
  • Review provided by G2

What do you like best about the product?
Jamf Pro has amazing customer service. At first I was very intimitated about using it but their customer support put me at ease. They helped me set it up to integrate with our iPads located across the nation. It is easy to use and seting up additional iPads for our sites was a breeze.

We use it every day to keep track of how our sites are using our iPads. I really like the fact that I can see when someone logs into a device. I love using the blueprints as well. They are easy to set up and then use again and again depending on the device needed for each location,

They also have very nice step by step video tutorials to help you through the setup process. I also like attending their online trainings because I learn so much when I do.

I highly recommend them.

Fantastic product!
What do you dislike about the product?
It looks intimidating at first glance but all you need to do is call their customer support and/or follow their step by step video tutorials.

Honestly, I can't say I dislike anything about their platform.
What problems is the product solving and how is that benefiting you?
When we first started using them, I'm not sure they had the video tutorials, but that was a while ago. They have really stepped up their ease of use by adding the video tutorials for those of us that need a quick refresher when we go to set up a new device.


    Primary/Secondary Education

Amazing Solution

  • August 13, 2024
  • Review provided by G2

What do you like best about the product?
The simplicity of the platform and the customer support is amazing

Tickets are responded to swiftly and effectively without having to extensively keep asking questions
What do you dislike about the product?
Nothing really !

Pricing could be preferential for uses with higher volumes but really no negatives
What problems is the product solving and how is that benefiting you?
Managing multiple types of iOS devices across one simple platform


    Higher Education

Absolute Game Changer

  • August 13, 2024
  • Review provided by G2

What do you like best about the product?
Easy management of devices and applications
What do you dislike about the product?
The website has gotten slow after it was updated a couple of weeks ago. Also, we have to update the VPP token more often than expected.
What problems is the product solving and how is that benefiting you?
Managing updates, software installation, inventory management.