Jamf is the Swiss army knife of MDMs
What do you like best about the product?
How customizable it is. If you can think it, you can do it. Also the comunity is amazing.
What do you dislike about the product?
Not the biggest fan of the small mac apps library, but expect it to grow over time.
What problems is the product solving and how is that benefiting you?
Being in touch with all iOS and macOS devices.
Pretty much a requirement for Apple devices at work
What do you like best about the product?
Features, customization, hand and hand support with Apple, better customer support
What do you dislike about the product?
Some configs difficult to code, no Android support (yet?)
What problems is the product solving and how is that benefiting you?
A more stable and reliable vendor vs competition
Simply the best for managing Apple devices
What do you like best about the product?
There is very little that can't be done with JAMF when it comes to managing your corporate Apple device fleet.
What do you dislike about the product?
JAMF can be a little complex for new users. Luckily they have a lot of free courses and documentation to help you quickly get up to speed.
What problems is the product solving and how is that benefiting you?
JAMF helps us meet compliance requirements for our corporate computer fleet, helps us ensure a secure environment, and provides data safety for our business and customer's data
Jamf Love
What do you like best about the product?
I love how easy it is to be able to use the web UI to be able to manage all of our apple products.
I love Jamf's dedication to day 1 support for Apple Updates.
I love the jamf API framework and the test page to be able to learn how they work.
What do you dislike about the product?
There needs to be more parity in the UI configurations.
There are a. few pages where there are Edit buttons at the top right instead of the bottom right with the rest of the buttons, then the save is also in that location instead of the bottom right.
Building a restrictions config profile for white/black listing allowed apps, each app there is no save button but if doing a custom homescreen config, each app requires an individual save button before being able to add the next one.
There are dropdown boxes on some screens where you can use the keyboard and search and others that you cant and have to scroll through long lists of items to find the right one.
There are Filter options on some pages and not others causing you to have to scroll through them all to locate the right one.
The classic APIs need to finish the migration to the new Pro API endpoints.
What problems is the product solving and how is that benefiting you?
Jamf allows us to simply and easily control our whole apple fleet.
JAMF Pro makes being a Mac Admin Fun
What do you like best about the product?
Using JAMF Pro as a Mac Admin significantly streamlines the management of Apple devices at my company. Its allow for seamless deployment, configuration, and monitoring of macOS devices, ensuring that software updates, security settings, and apps are handled efficiently. I can automate routine tasks, freeing up valuable time to focus on the more important stuff. . Overall, it empowers me to deliver a smoother user experience and optimize device performance across the fleet
What do you dislike about the product?
Not being able to customize tile location on my dashboard and the new way of applying Software updates. I would prefer to be able to deploy to a single machine from management commands without having to put it in a group and run through software updates wizard.
What problems is the product solving and how is that benefiting you?
it allows us to ensure that what is on our corporate network is secure and properly configured to ensure ease of use for the user.
Using JamfPro has been an ideal solution for our MDM solution within the company.
What do you like best about the product?
The ablility to use and create smart groups is what I like most compared to some other solutions
What do you dislike about the product?
Not neccessarily a dislike but being on the RC program comes with its own challlenges at times.
What problems is the product solving and how is that benefiting you?
JamfPro is helping us to be able to effectiely control our fleet in the remote world that we live in.
Best experience possible - full of details and answered all questions!
What do you like best about the product?
The best thing about Jamf Pro is that you can design to the way you would like and how it best works for your system!
What do you dislike about the product?
Nothing, absolutey nothing. The program is fantastic!
What problems is the product solving and how is that benefiting you?
We are having trouble pushing apps and managing. This program allows us to design the way that works the way we want it too!
Jamf Pro makes deployment easy
What do you like best about the product?
Jamf allows me to deploy to many users at scale. It is easy to use, and integrates well with our office's workflow.
What do you dislike about the product?
It can occasionally be difficult to hear back about any issues in a timely manner.
What problems is the product solving and how is that benefiting you?
Allows us to quickly deploy machines to users with minimal touch points. We are assured that the devices have the same software and setup on each laptop.
JAMF Use Case
What do you like best about the product?
effectively manage and secure Apple devices, including inventory management, device enrollment, security policies, and application management
What do you dislike about the product?
it doesn't not have a feature where we can connect to other platforms like windows and Linux
What problems is the product solving and how is that benefiting you?
Jamf Pro is a comprehensive Apple device management platform designed for IT administrators to manage and secure macOS, iOS, iPadOS, and tvOS devices.
Enhances user experience with seamless onboarding and customization features
What is our primary use case?
In India, most enterprise customers who adopt Apple as a platform prefer Jamf Pro as a solution. It offers a wide range of features and user productivity solutions, including Jamf Connect and Jamf Protect.
Many enterprises use it to manage their Apple fleets, especially those who are premium customers and can afford the price.
How has it helped my organization?
Enterprises prefer Jamf as it enhances the user experience, especially during onboarding. For instance, branding and customization features allow organizations to centralize messaging and even play videos with CEO messages on the login window, providing a seamless experience for employees.
What is most valuable?
One valuable feature of Jamf Pro is Jamf Connect, which helps synchronize passwords from Active Directory to Mac. Another is customization and branding, which are crucial in the enterprise space, helping organizations deploy their vision on Apple devices.
What needs improvement?
Jamf Pro should be standardized into one MDM product to make it more affordable and accessible. The App packaging process is time-consuming and could be improved. Additionally, the user interface is somewhat complex for first-time users, and streamlining it could enhance the overall experience.
For how long have I used the solution?
I have been working with Jamf Pro for four to five years.
What do I think about the stability of the solution?
Stability is excellent. I would rate it ten out of ten.
What do I think about the scalability of the solution?
Scalability is also excellent. I would rate it ten out of ten.
How are customer service and support?
Once the solution is deployed and purchased, Jamf provides good support. I would rate their support nine out of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Many customers already using Intune to manage their Windows infrastructure are open to exploring Mac management using Intune as well.
How was the initial setup?
The setup process is simple. However, having three different products like Jamf Pro, Connect, and Protect can complicate license activation. A centralized activation process would improve the experience.
What about the implementation team?
Many partners sell the solution and move on, offering limited resources for ongoing support, which impacts the activation and deployment experience.
What's my experience with pricing, setup cost, and licensing?
Jamf Pro is considered a premium solution, and pricing can be a significant factor, especially in price-sensitive markets like India.
Which other solutions did I evaluate?
We have conducted numerous POCs with Intune, which provides a cost-effective alternative bundled with Microsoft's volume licenses.
What other advice do I have?
I recommend Jamf Pro for enterprise customers, but for those already using Intune and looking to evaluate Mac, Intune may be their preferred choice.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
