Jamf Business Plan
JamfExternal reviews
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Best tool in your toolbox
What do you like best about the product?
Has helped us automate many of the repetitive tasks to allow our technicians more time to work directly on other matters.
What do you dislike about the product?
Steep learning curve, but completely worth it.
What problems is the product solving and how is that benefiting you?
Allowed us to centralize our workload so that certain tasks aren't being done over and over repeatedly by different people in different areas.
By far Jamf Pro is the Best
What do you like best about the product?
The integration of Apple Deployment programs and the simplicity of managing devices from with the console.
What do you dislike about the product?
Documentation is not always easy to follow, but the Jamf community more than makes up for it.
What problems is the product solving and how is that benefiting you?
We had zero Apple device management prior to Jamf Pro. Now we have expanded beyond macOS to iOS and tvOS. The time saved by the organization by using Jamf Pro has been astounding.
Recommendations to others considering the product:
We ran a side by side comparison between Jamf Pro and another MDM, Jamf Pro was easier to use and made the selection quite easy.
Excellent Management Tools for macOS
What do you like best about the product?
The automation aspects for managing Macs in the government. The UI is above and beyond the competition.
What do you dislike about the product?
All the bugs of recent releases! There needs to be more openness on the engineer level to support restrictions the government requires on JAMF servers. Make it easier to set time out settings for the console. When you have more tabs open and are working on a script, a timeout can be horrible and your updates always revert the setting. Add more customizations for prestage enrollment splashes.
What problems is the product solving and how is that benefiting you?
Hardening, imaging, etc..
JAMF Pro is the best-of-breed Mac and iOS management software
What do you like best about the product?
The tight integration with new OS releases. The support is very very good— prompt and knowledgable and tenacious about chasing down answers to unusual problems and edge cases. I've used Jamf's support team many times and have always had positive, helpful, and competent support from them. The support team at Jamf is the most valuable part of the company.
What do you dislike about the product?
It’s pricy, but it’s still far less than the cost of another employee at my workplace. JAMF is my other employee and it works harder than I do, which is how it should be. Sometimes there are long-standing bugs in the code that go unresolved for many months, or even years, at a time. I like that Jamf asks for feature requests, but then sometimes I feel like the requests go unanswered or unfilled.
What problems is the product solving and how is that benefiting you?
Keeps my fleet healthy and productive. EA’s allow me to collect amazing info on the state of my fleet and then I can use the flexibility of JAMF Pro to engineer solutions that for my environment. I've recently started to use the MDM functionality of Jamf Pro more, including configuration profiles, PPPC profiles, and features like Webclips. I've also started managing AppleTVs with my JSS.
Recommendations to others considering the product:
Look at the other vendors (Fleetsmith, Addigy, FileWave, etc.), but depending on your organization's needs, you may actually find yourself back with Jamf.
Jamf. The Industry Standard
What do you like best about the product?
I like that Jamf allows me to manage Macs in 39 locations in 16 countries without the need for an extensive staff of technicians.
What do you dislike about the product?
I would like Jamf Pro to have more robust reporting features and the ability to create dashboards that can be shared with other teams.
What problems is the product solving and how is that benefiting you?
Being able to manage Macs in a diverse, multinational company with limited resources.
Recommendations to others considering the product:
It may seem pricey, but if you should consider Jamf Cloud as your solution if you are going to implement Jamf. Removing the need to maintain infrastructure is worth the cost.
My experience with JAMF Pro
What do you like best about the product?
I have been using Jamf since version 4.0. It has professed and gotten better with every release. Jamf works hand-in-hand with Apple, and is ready for day 1 releases of new operating systems. That is a tall order considering Apple revamps the OS every year. On top of keeping current with Mac O, Jamf keeps the iOS management tools current as well.
What do you dislike about the product?
There's nothing to dislike. If I need to get assistance with an issue, the Jamf tech line has always been helpful. If the front line folks don't have an answer right away, my issues are escalated to a veteran engineer and I get the help I need.
What problems is the product solving and how is that benefiting you?
When I first came into my current Admin position, we had no idea the scope of how many we had of what. From desktops, laptops, to versions of operating systems. With Jamf being able to inventory everything we can find and generate the reports we need, we've been able bring older OSs current and refresh computers that are no longer upgradable. We've been able to deploy updates after hours and steam line the roll out of new hardware.
Recommendations to others considering the product:
Inventory, reporting and the Self Service app make my job much easier to do.
Great product support sucks
What do you like best about the product?
The product is great, it allows us to make and manage all of the policies and configurations we need.
What do you dislike about the product?
Support. Whenever we have any issues it is very difficult to get support even that we are paying for premium support.
What problems is the product solving and how is that benefiting you?
Previous to Jamf I was using a Mac configure as a server now with this cloud solution makes everything easier and the changes apply asap, love it.
Recommendations to others considering the product:
Take the introduction class. It is very helpful.
Jamf Pro Review
What do you like best about the product?
I love how easy it is to use and how new features have an explanation right in Jamf Pro
What do you dislike about the product?
How you are required to pay for premium support. Basic support sometimes takes a long time to get a problem solved.
What problems is the product solving and how is that benefiting you?
Using Jamf Pro, helps our students focus more on their classwork, as teachers have their classes appear for them in Apple Classroom, allowing teachers to maximize their teaching time
Recommendations to others considering the product:
Jamf has made setup and managing Apple devices a breeze!
JAMF Pro makes managing Apple products managable
What do you like best about the product?
JAMF pro is easy to configure and use. It allows us to remotely manage our apple products and is very intuitive.
What do you dislike about the product?
Most of the features that are limited in JAMF Pro are not limited by JAMF but rather by Apple.
What problems is the product solving and how is that benefiting you?
Able to meet regulatory compliance with our security policies that we are easily able to deploy.
JAMF has made managing Apple Devices simple.
What do you like best about the product?
easy of use. overall great control of features and can adjust how tight we want to set security on iOS and macOS devices.
What do you dislike about the product?
just mac only. would love to see more support for devices that are not apple. currently we are supporting android within Intune and are considering
What problems is the product solving and how is that benefiting you?
we are aiding the education of medical students with the use of jamf pro. we created configurations and policies to meet HIPAA requirements .
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