Jamf Business Plan
JamfExternal reviews
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The best Mac management solution ever
What do you like best about the product?
Everything is made to be simple. Deploying policies, printers and etc. Creating smart computer groups. Deploy software automatically. It’s awesome! Thank you, JAMF!
What do you dislike about the product?
In my organisation we rarely use self-service! But it’s just because of our type of organisation.
What problems is the product solving and how is that benefiting you?
We’ve implemented mac encryption method with JAMF. We’ve implemented local admin password solution and much more...
The Gold Standard for Apple Sevice Management
What do you like best about the product?
It is exceptionally customizable. It’s hard to imagine a workflow that JAMF Pro can’t pull off. The forums/support are second to none.
What do you dislike about the product?
There are some interface inconsistencies that can lead to unsaved/lost changes if you’re not paying attention.
What problems is the product solving and how is that benefiting you?
We would need triple the amount of staff to do what we’re already doing with JAMF Pro. We’ve been able to manage large fleets of devices, and easily customize UE for many diverse groups.
Recommendations to others considering the product:
I would suggest going through at least the 200 level certification course.
Great Product - Even better Customer Service
What do you like best about the product?
Honestly, it's more-so the customer support that I enjoy. Each agent I deal with seems to remember previous encounters and we're like a big family. The product itself is amazing in what it can do regarding Apple's ecosystem. I love the fact with JAMF Cloud that we do not have to manage SSL certificates, DMZ servers, or any other extra "things". JAMF handles the upgrades for us and provides a ticker of up/down tracking statuses.
Another thing that we've been recently utilizing is the RESTful API that JAMF has. We use it to build dashboards to alert us of things. It's super easy to use.
JamfNation is also another aspect of JAMF. This community is HUGE and you can request product changes as well as ask questions (no question is a dumb one! Judgement free zone!).
I enjoy the fact that JAMF's awesome support allows for an awesome product which allows for me to provide an awesome experience for all of my Apple patrons!
**Update:
I am now in year 6 of being a JAMF admin and I have to say, all of the improvements and things that JAMF has so eloquently put into their product has made managing apple products that much easier.
We now own some of the various products that JAMF offers (Jamf Connect, JAMF Pro, etc.) and the support + end-user community has been stellar.
If you have even the slightest need for mac management, I'd recommend JAMF Now (I use this for my MSP business) and we LOVE it too!
Another thing that we've been recently utilizing is the RESTful API that JAMF has. We use it to build dashboards to alert us of things. It's super easy to use.
JamfNation is also another aspect of JAMF. This community is HUGE and you can request product changes as well as ask questions (no question is a dumb one! Judgement free zone!).
I enjoy the fact that JAMF's awesome support allows for an awesome product which allows for me to provide an awesome experience for all of my Apple patrons!
**Update:
I am now in year 6 of being a JAMF admin and I have to say, all of the improvements and things that JAMF has so eloquently put into their product has made managing apple products that much easier.
We now own some of the various products that JAMF offers (Jamf Connect, JAMF Pro, etc.) and the support + end-user community has been stellar.
If you have even the slightest need for mac management, I'd recommend JAMF Now (I use this for my MSP business) and we LOVE it too!
What do you dislike about the product?
The few things that I dislike about JAMF aren't enough to hold a candle next to the sun. Seriously, the ONLY complaint I have is that sometimes the JAMF employees are too nice. Who even says that? When there's a product issue, there's a detailed report except for CVEs - because, let's face it, if you left your front door unlocked while you were out of town, you wouldn't want to broadcast that to the entire city.
The other dislikes I have are integration limitations - only because my organization is too stubborn not to follow community trend standards.
The other dislikes I have are integration limitations - only because my organization is too stubborn not to follow community trend standards.
What problems is the product solving and how is that benefiting you?
Traditionally, Apple products were never meant to be managed. We are solving our issues of inventory, standardization, and better customer management/ support.
Migration to the new M1 chip has never been easier and migration to the latest MacOS hasn't ever been more simple.
Migration to the new M1 chip has never been easier and migration to the latest MacOS hasn't ever been more simple.
Recommendations to others considering the product:
If you have a significant Apple footprint, JAMF is perfect for you.
Why our company chose Jamf Pro
What do you like best about the product?
Okta integration is the best feature. I like that its cloud based and nothing needs stored locally and the technical support is great.
What do you dislike about the product?
What I dont like is that you can only have one package for Pre-enrollment
What problems is the product solving and how is that benefiting you?
One password for network and local with integrating Okta
Recommendations to others considering the product:
Its worth it if you dont want frustration from the other competitors
If you are managing Apple devices, look here first.
What do you like best about the product?
The easiest way to manage your Apple devices. From Macs, iPhones, iPads, or Apple TVs, Jamf can manage it all in an intuitive and quick interface.
What do you dislike about the product?
There isn't much. I think a lot of folks don't realize how powerful this is in healthcare.
What problems is the product solving and how is that benefiting you?
Using Jamf to manage our patient bedside iPads, we are saving over 3 FTE's for just 700 devices.
Recommendations to others considering the product:
CHeck out their premium support options and professional services
I heart Jamf
What do you like best about the product?
it allows me to do what I love most... learning, playing with and managing Apple technology!
What do you dislike about the product?
There isn’t an app to use instead of being web based
What problems is the product solving and how is that benefiting you?
We are still in the setup phase, but it will provide MANY benefits for us. Mainly locking users down and preventing them from being admins is what I’m most excited about.
Recommendations to others considering the product:
You won’t be disappointed!
New to JAMF
What do you like best about the product?
The GUI is fairly intuitive and easy to use. I was able to login and start building. Not much research needed to get things moving.
What do you dislike about the product?
I haven't found much to dislike so far, but I am new to the product.
What problems is the product solving and how is that benefiting you?
We are able to manage macOS much better than our previous MDM. It seems that we have more flexibility.
Recommendations to others considering the product:
Get it! Especially to manage macOS.
Jamf Pro your best tool for success
What do you like best about the product?
I love Jamf Pro because self-service allows our users to get the applications they need for their function and thus offer a wonderful service to the customers.
What do you dislike about the product?
Sometimes the web interface can be frustrating, in addition the remote control will sometimes stop if it connects to many devices at the same time. I would like more stringent controls to be established on the Macs and Macbook Pro that allows us to block functions where user add folders to the desktop
What problems is the product solving and how is that benefiting you?
We in our company manage more than 1400macs with Jamf Pro to insert packages and custom scripts so that end users obtain software automatically
Recommendations to others considering the product:
We can argue that Jamf Pro is indispensable for any company with at least 300 Macs or more, there are so many things that we can take advantage of from the Jamf Dep enrollment process, to security policy implementations and patches
Get Jamf Pro!
What do you like best about the product?
I like how Jamf's smart groups help organize computers for management and policy targeting. One of the best parts in my opinion!
What do you dislike about the product?
The interface could use an update but that's it
What problems is the product solving and how is that benefiting you?
Since getting JamfPro, I've been able to tackle the on-boarding process for new users and getting our team enrolled in Jamf to enable FileVault encryption. It's been a game changer for my team.
Jamf
What do you like best about the product?
Jamf is MDM that you can use to manage MacOS and iOS devices. Compared to it's Windows equivalent (SCCM), Jamf is a complete and utter breeze! Just like Apple products, Jamf "just works." It's an incredibly powerful tool and can basically automate away a lot of the tedious maintenance work IT would normally have to do for devices.
What do you dislike about the product?
There are a couple design choices that I don't agree with, but for the most part Jamf does an amazing job. A testament to this fact is that it was designed by people that actually had to use it to manage their own devices!
What problems is the product solving and how is that benefiting you?
MacOS & iOS management. This includes:
-Imaging
-Configuration
-Provisioning applications
-Patching
-Reporting
-Imaging
-Configuration
-Provisioning applications
-Patching
-Reporting
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