Jamf Business Plan
JamfExternal reviews
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Great MDM tool!
What do you like best about the product?
The best feature of Jamf is that you can manage corporate devices regardless of their location. If the device is connected to the Intenet you can push profiles and apply policies.
What do you dislike about the product?
Setting up some integrations like AD PKI integration are pretty tricky and don't have clear documentation.
What problems is the product solving and how is that benefiting you?
We are able to patch and set up corporate laptops almost immediately even without connection to the corporate network.
Recommendations to others considering the product:
This is a great tool with great support.
Jamf is an amazing tool that everyone needs to manage Mac OS and iOS devices
What do you like best about the product?
Jamf is a very easy, intuitive, and clean solution to allow for you to manage your Mac OS and iOS devices. I love the option for the self-service portal for users to be able to access software and install on their own.
What do you dislike about the product?
initially I had issues with tying together the 2 VPP accounts into one, but after ditching one and enrolling the new one, as is well.
What problems is the product solving and how is that benefiting you?
patch management, software distribution, inventory control, and managing Mac OS and iOS versions has been great. we are able to tell when devices are capped at certain OS versions, which gives us a good indication that the device needs to be replaced. we also use history usage that allows us to determine if a device has been used at all or if it is sitting in someones top drawer collecting dust. By allowing jamf to be outward facing, this has allowed us to gain all of this information when users are not onsite.
Recommendations to others considering the product:
This product is amazing. Before, we struggled using the server app that was offered by Apple. Once support ended on that, we decided to give Jamf a try. The question about what Jamf stands for was our first question, but we assume it is just another mac fan. Anyways, these product has created a seamless environment for our Apple products on campus. Using the software, we are able to send packages, offer a self service portal for users to access software, such as Adobe Creative Cloud, Colleague, VPN, SPSS, Perceptive Content, etc.
Awesome product and easy to use
What do you like best about the product?
The product is very easy to use and was able to set it up our self’s. Also the price is just right for us.
What do you dislike about the product?
Was minimal documentation on how to set it up. Although we set it up ourselves it still would have been nice to have more documentation to do the install with.
What problems is the product solving and how is that benefiting you?
MDM and ability to push updates.
Recommendations to others considering the product:
None at this time.
Excellent customer support...and product!
What do you like best about the product?
Customer support was very responsive and helpful. I was able to install apps remotely in a timely manner.
What do you dislike about the product?
As a new user, there was a bit of learning curve. Customer support, however, was responsive and helpful in short order. I was given resources and assistance with using Jamf Pro to examine the devices in my organization, and accomplish my tasks very quickly.
What problems is the product solving and how is that benefiting you?
I installed apps on a class set of iPads using Jamf Pro. The process was easy to understand, and the iPads were up and running after a simple reboot.
Great Product, makes managing Mac's so much better!
What do you like best about the product?
Makes pushing out updates, changes, policies, security (FileVault), certificates, etc very easy. As well as asset tracking.
What do you dislike about the product?
I like all of it, nothing to dislike, just works!
What problems is the product solving and how is that benefiting you?
Policy updates, certs, etc are so much easier, no need to touch every Mac.
Recommendations to others considering the product:
If you are thinking about it, do it, you will not be disappointed!
Easy to use and Navigate
What do you like best about the product?
Easy to use, thinks are in a logical place.
What do you dislike about the product?
Would like to remove apps from the device.
What problems is the product solving and how is that benefiting you?
Easy to add apps and update the devices without touching them.
Best enterprise software for Macs
What do you like best about the product?
I love jamf nation whenever I run into an issue that I can't resolve I I check the forum first to see if others have run into the problem, and most of the time, I can find the answers there. I love tech support; they are always patient and very knowledgeable about most JAMF subjects. I and also a JAMF hero; this is an exclusive invite to costumers who have worked well with support technicians.Jamf Nation is a community of Apple admins that come together to find answers to Apple problems, collaborate on scripts and request features for Jamf Pro. The great thing about Jamf Nation — and what separates it from other community sites — is that it's free for everyone. You don’t even have to be a Jamf customer. You simply sign up and start searching discussions or begin creating your own to ask questions, learn new workflows or get insight on really anything imaginable when it comes to Apple IT. Most of the time someone will either have the same problem you have or be able to point you in the right direction.
What do you dislike about the product?
I wish patch management was more robust and creating complicated policies was more fleshed out. It would be helpful to have some type of help menu or tips for creating policies imbedded into the JSS web interface.
What problems is the product solving and how is that benefiting you?
Remoting and pushing software to remote site. If it wasn't for the JSS we would have to physically travel to Harlem to resolve their software issues. Pushing OS updates is easier using a policy in the JSS or scheduling Office 2019 updates. JAMF is a great product that should be implemented in all Mac environments.
Jamf Pro Benefits
Zero-touch Deployment Capability. ...
Hands-on Deployment Approach. ...
User-initiated Enrollment. ...
Advance Device Management Features. ...
App Management Feature. ...
Instant Notifications. ...
Device Inventory Management. ...
Capabilities to Generate Reports and Create User Groups.
Jamf Pro Benefits
Zero-touch Deployment Capability. ...
Hands-on Deployment Approach. ...
User-initiated Enrollment. ...
Advance Device Management Features. ...
App Management Feature. ...
Instant Notifications. ...
Device Inventory Management. ...
Capabilities to Generate Reports and Create User Groups.
Recommendations to others considering the product:
Provision the perfect Mac, iPad, iPhone or Apple TV for your users. Choose a zero-touch, hands-free experience or go hands-on through imaging. Either way, enroll devices and deploy them with ease.
Device Management
Ongoing management is the bread and butter of IT’s daily activities. Go beyond configuration profiles and use policies and scripts to customize devices for the optimal user experience.
App Management
Purchase apps in bulk and make them available automatically or through a Self Service catalog. Give users the ability to install apps, update software and maintain their own device.
Security
Secure your Apple devices by leveraging native security features. Manage device settings and configurations, restrict malicious software, and patch all of your Apple devices without user interaction.
Leverage what you already have.
Jamf Pro works seamlessly with your existing IT services and technologies
Device Management
Ongoing management is the bread and butter of IT’s daily activities. Go beyond configuration profiles and use policies and scripts to customize devices for the optimal user experience.
App Management
Purchase apps in bulk and make them available automatically or through a Self Service catalog. Give users the ability to install apps, update software and maintain their own device.
Security
Secure your Apple devices by leveraging native security features. Manage device settings and configurations, restrict malicious software, and patch all of your Apple devices without user interaction.
Leverage what you already have.
Jamf Pro works seamlessly with your existing IT services and technologies
Automating Deployment and Policy Management on macOS
What do you like best about the product?
Accomplishing very similar things for my macOS environment the same way I can with Group Policy Management in Windows environment and simplifying macOS deployments through automatic provisioning of our standard software suite and security configuration to achieve consistency as a whole.
What do you dislike about the product?
There is always some missing features that are needed for every major version releases of macOS by Apple and a lot of customized stuff still relies on scripting and quite a lot of manual labor with coding, testing and debugging the script - something more suitable to software and database engineers. It's sometimes a hassle waiting for Jamf to update their MDM platform to catch up with Apple's evolution on security hardening.
What problems is the product solving and how is that benefiting you?
macOS device deployment and management in a centralized environment. Jamf Pro is currently our only available solution to manage whitelisting of kext, SysX and privacy preferences and maintaining IT administrator accounts on all macOS devices that my department supports directly.
Recommendations to others considering the product:
To check and make sure it provides all features and services that are critical to your environment's needs.
iPad management made easy!
What do you like best about the product?
Jamf Pro has allowed us to easily manage our 3k iPads, deploy paid and free apps quickly and easily, and keep track of them. It has made our lives so much easier!
What do you dislike about the product?
One of the biggest issues we are having are the apps which were previously purchased but are no longer available in the VPP store or the App Store. To remove them, it is required to enter the SQL database and remove them manually there.
What problems is the product solving and how is that benefiting you?
We used to have to spend over an hour installing one small app on a set of iPads, just because we had to update iOS and all the other apps before you could install the new app.
Best Apple MDM
What do you like best about the product?
The support online is very responsive and quick to answer. Their awesome KB article and forums allow me to get many answers before even contacting support and their ease of use for our end users and administrators makes it super easy to setup and rollout.
What do you dislike about the product?
The cost of certificate training is expensive for our higher education to do and that limits our ability to do more with it.
What problems is the product solving and how is that benefiting you?
We have been able to roll out a more consistent and user friendly set of devices to our user base. This has reduced ticket volume and enabled quicker support.
Recommendations to others considering the product:
Definitely dedicate time to test as many features as possible during the evaluation time period. Consider the scope of the end user base. We do not have thousands of devices on our network like others do so issues are never a large impact. Make sure you consider what what you might need in the future as your company grows and ask if Jamf has/will have features in the future that will still be useful for your purposes. Also make sure you can afford to train your admins for certification. They are very useful but also expensive.
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