Jamf Business Plan
JamfExternal reviews
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MDM Made Easy!
What do you like best about the product?
Jamf has made it possible for our institution to be able to have a real handle on MDM in our environment. I am the one apple guy in our shop, Jamf has made it possible for those who do not have expierience with Apple products to be able to deploy, manage, and keep up with our devices.
What do you dislike about the product?
Since moving to our cloud instance of Jamf, I have not seen any downsides. If there was 1 complaint, I would say that it seems my browsers time me out while I'm working in the instance. Not a big deal. Also sometimes logging in with SSO, I get errors so I need to log out of my SSO in my browser, then go back and log into Jamf, but that is probably a problem on Microsoft side.
What problems is the product solving and how is that benefiting you?
We needed a way to manage all our devices with limited staff. Once Jamf is set up, you are ready to rock n roll.
Recommendations to others considering the product:
If you want to be able to manage your devices fully and easily, look no further than Jamf Pro!
Jamf Pro, Let's Go!
What do you like best about the product?
- Ease of use
- Amazing support
- Jamf Nation
- Amazing support
- Jamf Nation
What do you dislike about the product?
To be honest, there isn't much that I don't like.
What problems is the product solving and how is that benefiting you?
- Inventory Solutions
- Deployment of Mac OS/iOS and 3rd party app updates
- Custom user profiles by using configuration profiles
- The ability to manage our Macs remotely is extremely beneficial, especially during a pandemic where touching end user devices is not ideal
- Jamf Pro allows us to be flexible and provides us the ability to manage the Mac and iOS devices however we see fit
- Deployment of Mac OS/iOS and 3rd party app updates
- Custom user profiles by using configuration profiles
- The ability to manage our Macs remotely is extremely beneficial, especially during a pandemic where touching end user devices is not ideal
- Jamf Pro allows us to be flexible and provides us the ability to manage the Mac and iOS devices however we see fit
Recommendations to others considering the product:
Take advantage of any training opportunities that you can, it makes life a lot easier.
JAMF support has been great to us. Use them! This service is a very valuable tool!
JAMF support has been great to us. Use them! This service is a very valuable tool!
We've had Jamf for a 8-10 years. Overall, the experience has been good.
What do you like best about the product?
The early days of support were phenominal.
What do you dislike about the product?
Feature Request non-implementation - especially FRs that have been in the list for years.
What problems is the product solving and how is that benefiting you?
We manage our entire Mac Fleet with jamfPro. No other MDM provider has all the features that jamf does.
MDMnM's
What do you like best about the product?
It takes a while to get used to the interplay of all the parts, but once it's orchestrated the pieces all serve to streamline workflows for several of our units and, most importantly, enhance our user experience - all while keeping security happy! Like a delicious bag of chocolates...
What do you dislike about the product?
That complexity with how everything works together can get in your head sometimes, which can be distracting. It can also make documentation and KT a little more complex. Still better than any other Mac MDM!
What problems is the product solving and how is that benefiting you?
Working to get zero-touch deployments while implementing the CIS guidance for security and enabling our users with the software they need without manual intervention. Our fleet is too large to touch every one, Jamf solves that problem.
Recommendations to others considering the product:
Make sure A(S/B)M is set up and working for ADE!
Still the best Mac and iOS management solution
What do you like best about the product?
Jamf is still the number one Apple management solution, I'll admit, i've looked at others, from WorkSpace One, to inTune to Fleetsmith, etc. All of them lack the full functionality I require to do my job as a Mac Enigneer/Admin. The jamf binary is a powerful tool that extends the functionality of the product well past standard MDM solutions and enables me to script, use native policies, etc. If we had to rely on config profiles only, we would fail. its the one-two punch of MDM and Jamf Binary that enable me to fully and successfully manage our 3000 strong Mac fleet.
What do you dislike about the product?
I used to say that jamf had the best support and service, however I can't say that anymore. over the last year, I had many interactions with them where the response is, "that's a known issue and we can't do anything about it", or "We don't know what is going on, we will have to get back to you." and sometimes that takes days for them to get back with you. I really hope Jamf brings back the wold class, highly trained expert support they used to have as I truly miss it.
What problems is the product solving and how is that benefiting you?
The biggest and most recent problem i've solved with Jamf is the remote work situation as a result of Covid-19. When we decided to go full remote, the company hadn't moved to zero touch provisioning. I managed to get budget for Jamf Connect and architected a full zero touch deployment solution for our entire fleet. With the ability to do initial authentications off network and no VPN required, we can now drop ship a brand new, unprovisioned mac to an end-user. They get the 'out of box' experience and the device self provisions using Jamf Pro, Jamf Connect and Apple Automated Enrollment (formerly DEP) . just 20 minutes after taking it out of the box, an end user is up and running without IT ever touching the computer. its been a huge life saver!
Recommendations to others considering the product:
Despite it's shortcomings, Jamf Pro is still the best Apple management platform, no other platform can do everything Jamf Pro does in one package. I would still recommend it. Be prepared for some hiccups in support as it hasn't been the best lately. Hopefully they can sort that out and get things back to where they were before. Also TEST, TEST and RETEST every new version of jamf before putting it production.
Jamf Pro is fantastic!
What do you like best about the product?
The ease and simplicity to deploy policies, profiles and manage our Mac endpoints makes Jamf incredibly valuable to our organization. The time it takes from downloading an app package, uploading it to our distro, creating a policy and then deploying that app to our users is so fast; we could easily do all of that within 15 minutes. Also, the refresh time for configuration profiles is pretty much instant! If an end user calls with an issue we can tweak a setting and have them test again right away. Its just a fantastic product!
What do you dislike about the product?
I wish there was better patch management options available without having to look to a 3rd party. For example, I would like to see the Office365 in there instead of each individual app.
What problems is the product solving and how is that benefiting you?
We are using Jamf for end to end management of our Mac endpoints. We have found that we can manage what our users have access to natively on the Mac and provide the tools they need for their roles via Self-Service policies.
Recommendations to others considering the product:
Enjoy the ease of managing your Mac fleet!
iPads are a breeze with jamf|PRO
What do you like best about the product?
Jamf|PRO has a clean look, easy to use and in general just a pleasure to work with. Sometimes developers forget people use their product and don't always think of ease of use. I can train and get new users up and running with little training.
Self-service is a great way to get apps to users.
Self-service is a great way to get apps to users.
What do you dislike about the product?
I don't always find support to be the most helpful. After using the product for several years, if I have a problem please don't give me "basic support" when I call. I usually end up getting escalated. Couldn't I just default to a higher level initially? Good once you get high enough up but initial is lacking.
We do run into some quirky issues:
If you use sites DON'T EVER select all when importing classes. MAJOR issue.
I would say in general don't select all. You may have searched and have one or two results in front of you, but when you select all it grabs EVERYTHING.
We do run into some quirky issues:
If you use sites DON'T EVER select all when importing classes. MAJOR issue.
I would say in general don't select all. You may have searched and have one or two results in front of you, but when you select all it grabs EVERYTHING.
What problems is the product solving and how is that benefiting you?
We have just over 3500 iPads in our district I can't imagine doing it any other way. I evaluated many of the competitors but always shake my head and say "It just isn't jamf"
Great tool and support
What do you like best about the product?
We love everything about JAMF. Easy to use, reliable service but most important, exceptional customer service. Anytime you create a ticket they will follow up and make sure your problem has been resolved.
What do you dislike about the product?
There is nothing I can think of. JAMF is rally good.
What problems is the product solving and how is that benefiting you?
Managing Apple devices and implementing ZeroTouch deployment [users are able to image laptops without IT help]
Jamf Pro Saved My Life!
What do you like best about the product?
We like that we can properly manage our entire fleet of Apple products.
What do you dislike about the product?
Little spendy, learning curve is a bit steep
What problems is the product solving and how is that benefiting you?
We are able to utilize a lot of custom policies and scripts to work outside of Apple's prebuilt MDM payload.
Recommendations to others considering the product:
Consider your size and growth when choosing the right MDM.
Jamf makes my job easier and most importantly more fun!
What do you like best about the product?
Automation and Collaboration are some of the best.
What do you dislike about the product?
How long feature requests take to get implemented also how some bugs have just stayed around and never resolved.
What problems is the product solving and how is that benefiting you?
Mass updates, Mass Fixes, Version Control -
Being able to support multiple segments of a business
Having multiple groups with different needs and making all of them happy.
Jamf being on the cutting edge with Apple Technology has always been a plus - they implement or start implementing when Apple does.
This is not an easy feat at all.
Being able to support multiple segments of a business
Having multiple groups with different needs and making all of them happy.
Jamf being on the cutting edge with Apple Technology has always been a plus - they implement or start implementing when Apple does.
This is not an easy feat at all.
Recommendations to others considering the product:
If you are tired of going to every machine and touching them or using Apple Remote Desktop please take a look at JAMF. They have an amazing jumpstart that they provide at the time of setup where they will answer all of your questions. Yes there is a learning curve and I highly recommend the jamfnation board where they have some of the friendliest admins there are.
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