Jamf Business Plan
JamfExternal reviews
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Best Experience
What do you like best about the product?
Jamf is a powerful management tool for Apple computers and devices. We feel so confident with their zero-day customer care and support. I like the way that they listen to the client's needs and requests to improve their product.
What do you dislike about the product?
Nothing really to dislike about. Just would like to see better dashboard design also more built-in reporting tools.
What problems is the product solving and how is that benefiting you?
Zero-Touch Deployments help us to manage our large number of devices easily and perfectly. Distributing apps and Configuration Profiles to the student devices during the pandemic was so helpful.
Jamf is Awesome!
What do you like best about the product?
Jamf has been able to keep up with all the changes in macOS and iOS. An has made Apple product manageable in a enterprise environment.
What do you dislike about the product?
I think it would be nice, to be able to select which polices are attached to a Smart group or Static group within the groups area. That would be a big time saver for me.
What problems is the product solving and how is that benefiting you?
We have been able to deploy and rebuild new "images" in our labs very easily to meet our standards.
Recommendations to others considering the product:
Take the Jamf Training. Its worth every penny.
Solid experience with using Jamf Pro on the Mac fleets at 3 universities
What do you like best about the product?
If Apple allows administrators to do something on Macs and iPads, there always seems to be a way to do it with Jamf.
What do you dislike about the product?
Support can seem slow to respond without the premium support option.
What problems is the product solving and how is that benefiting you?
We are able to configure our Macs at the fleet level and at the department level, to satisfy both needs. Jamf Pro enable us to do many tasks and fixes without touching the Mac or the device.
I had prior experience at 2 other universities with rolling Jamf Pro out to their fleets and the experience was consistently good there, too.
I had prior experience at 2 other universities with rolling Jamf Pro out to their fleets and the experience was consistently good there, too.
Recommendations to others considering the product:
Check out the unvarnished assessments of Jamf Pro in the Jamf Nation forum. There are far more positive comments than negative comments. I also recommend you search the forum for software and products used on your Macs. You will often find detailed explanations of how to deploy those items. Consider the benefits of automating those specific deployments. My guess is it will be difficult to find as much breadth of quality explanations when you do the same analysis for competing MDM tools.
Best MDM Available
What do you like best about the product?
Power of Jamf Binary and the flexibility it gives you.
What do you dislike about the product?
Default MDM mobileconfig options are messy. They contain more settings than they should.
What problems is the product solving and how is that benefiting you?
Security management, parching, and user capabilities with Self Service
Recommendations to others considering the product:
Very powerful tool that takes time and training to fully leverage.
Jamf Pro has been AMAZING
What do you like best about the product?
I love how easy it is to maintain and manage macOS devices. 0-Day support of new macOS versions ensure that we are able to stay up to date with the latest Apple features and protocols.
What do you dislike about the product?
I wish Jamf Pro would incorporate an in-house onboarding utility instead of relying on tools such as SplashBuddy, DEPNotify, Octory/Ceremony, etc. Also really would like to see the Jamf Pro console beefed up with retry profile push options as well as an easier way to enable/disable policies right from policy list view (tick box with enable/disable buttons) rather than editing each policy individually.Would also like to see an Icon extractor from Jamf Admin (VMware AirWatch Admin Assistant has this functionality). I would also like to see a more robust reporting utility. I have built a custom reporting dashboard based on Jamf API and also looking at MunkiReport with the Jamf integration. These items seem like an easy win for Jamf to implement.
What problems is the product solving and how is that benefiting you?
We are able to fully manage macOS devices in a more automated and enterprise fashion. We are also getting into the Jamf API more to not only deliver troubleshooting functionality but also reporting functionality to custom dashboards.
JAMF Pro for Higher Education
What do you like best about the product?
The self service options along with the flexibility JAMF Pro give us to create unique policies and config profiles to improve the end user experience with Mac OSX. We have been able to provide software faster than ever before in a manageable way.
What do you dislike about the product?
Generally speaking there is not much to dislike. I think it does what its supposed to do well and i like the fact that it can keep up with the current versions of Mac OSX which is crucial when it comes to TCC .
What problems is the product solving and how is that benefiting you?
Most recently handling the TCC prompts that Mojave and Catalina OS bring to the table. Lots of users are not familiar with this new attempt at protecting OSX and sometimes fail to allow the proper apps to run. Screen sharing permissions with Zoom for example. Users click on deny not knowing they actually need to click accept. We have been able to leverage JAMF to aid us with approving items we know are ok to accept.
Recommendations to others considering the product:
If you want a platform that works, brings value and is flexible with self service options JAMF is the product to choose. Works well with Active Directory or LDAP authentication and you can tie it in with GSX if you are lucky to have an Apple Authorized Self-Service team within your org. My techs are the ones who make things happen and they are all Apple Certified technicians which definitely gives us and edge. JAMF Pro is what they were waiting for.
Jamf Pro, can't run a Mac centric IT dept. without it.
What do you like best about the product?
DEP/VPP Prestage enrollment and it's ease of setup.
What do you dislike about the product?
Not being able to group App Store apps for mass deployment.
What problems is the product solving and how is that benefiting you?
Meeting HIPAA and InfoSec requirements. Ease of software deployment.
Recommendations to others considering the product:
If you manage a bunch of Apple Devices, get it. It's the easiest way to manage them. If you have an Apple Business Acct. it's even easier with auto-enroll.
Awesome for Enterprise
What do you like best about the product?
I like the coverage that Jamf brings to the table out of the box, but even more so then what come out of the box I love the customization factor. The ability to use my imagination to meet the needs of the customer is key!
What do you dislike about the product?
Lack of multitenancy support.
Lack of built in reporting out of the box.
Lack of a robust hireachy structure. Top level > level 2 > level 3 > etc ...
Lack of built in reporting out of the box.
Lack of a robust hireachy structure. Top level > level 2 > level 3 > etc ...
What problems is the product solving and how is that benefiting you?
Helping customers get to a modern management strategry and methodology for their Apple fleet in a way that is easily managable.
Recommendations to others considering the product:
When it comes to an all in one solution for Mac managment Jamf Pro is still the best there is. Other solution claim that they can do macOS management but they are still not quite on par. If you want the basics then go with the other solution, but if you need to perform tasks over and above the canned solutions then go with Jamf hands down.
Jamf Pro for global, all macOS user base, company.
What do you like best about the product?
I appreciate the easy method for creating policies and the day one support for Apple updates mostly. It's is also very helpful to have multiple levels of permissions across the system.
What do you dislike about the product?
As with any system there are sometimes things that need to be fixed when big updates are made. Some of that is on Apple too . Actually Jamf used to have a harder time making support techs available but they have sincxe fixed that and are very responsive.
What problems is the product solving and how is that benefiting you?
Staff are positioned globally so beinng able to push out updates is important as well as managing security on scale. Self Service is also VERY helpful to cut down on work orders.
JAMF PRO is the BEST macOS management tool out there
What do you like best about the product?
I like the simplicity of the platform as well as the easy navigation through things and settings. I love the many options and features you can perform on a device from the easy one as renaming the name to more complex like lock down configuration and access.
I have been using JAMF Pro since 2016 and I dont think there is a better tool out there to manage Apple devices. I have used a different tool before JAMF, it was a constant struggle. I am so glad I was able to get my company to purchase JAMF.
I have been using JAMF Pro since 2016 and I dont think there is a better tool out there to manage Apple devices. I have used a different tool before JAMF, it was a constant struggle. I am so glad I was able to get my company to purchase JAMF.
What do you dislike about the product?
There is nothing that I dislike to be honest, but there is a minor annoying little thing that I bet JAMF could perhaps improve on, and that is the go-back action. When you are in a policy or device and press the go-back arrow, it scrools you all the way back to the top instead of keeping you on the section from where the device or policy was selected....it's a bit frustrating sometimes to keep on scrolling constantly up and down.
I would love to see improvement on that soon :)
I would love to see improvement on that soon :)
What problems is the product solving and how is that benefiting you?
Securing company assests and making sure we meet compliance and restrct access only to certain Apps and feature for authorized users only.
Recommendations to others considering the product:
I generally look at the following needs when try pick new tool: Meet the needs and requirements (meaning make sure it can do what we want it to do), Easy to use/understand, Scalable and Cost.
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