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Reviews from AWS customer

3 AWS reviews

External reviews

2,092 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Trey H.

Great product to deploy Zero Touch devices in the middle of an epidemic.

  • August 21, 2020
  • Review provided by G2

What do you like best about the product?
The customization for automated deployment. This allows us to have screens during the enrollment process to guide the user on setup. In the middle of a epidemic and everyone working from home, we have the devices shipped right to the end user. They set it up like a personal computer, and it enrolls and pushes all software and configurations automatically.
What do you dislike about the product?
I wish Patching had more apps. It would be nice to have a more robust database of apps.
What problems is the product solving and how is that benefiting you?
We are solving the problems of patching, Deploying devices to remote employees. Configuring VPN connections remotely allowing them access to resources from anywhere.


    Katherine J.

Love Jamf Pro!

  • August 21, 2020
  • Review provided by G2

What do you like best about the product?
I like the way I can make one package and then send it to hundreds of machines with one policy. I can do anything that I would normally do to one machine on hundreds very easily. I love that Jamf has a way that we can all ask questions and then get answers that can help not only us but others as well.
What do you dislike about the product?
I guess the only thing I would say is that I wish the Patch Management was more robust. I do like that it lets us know when there is a 3rd party patch available.That way we can test , Make the package and then push it out if needed. If the PM tool actually tested and then scheduled and pushed the patches that would be a dream come true. We have to use a separate PM tool in addition to Jamf.
What problems is the product solving and how is that benefiting you?
Before Jamf I was just using ARD and managing software updates and configuration changes manually to almost 200 machines on campus, now with Jamf I can do it within minutes, instead of hours. The benefits are endless, it allows you to manage and maintain your computers and keep them updated and secure.
Recommendations to others considering the product:
I would recommend Jamf to anyone that needs to manage Macs or IOS devices, its a wonderful tool that makes managing them easily.


    Retail

Jamf is an amazing tool that every enterprise mac admin should implement!

  • August 20, 2020
  • Review provided by G2

What do you like best about the product?
Remote deployment has never been more important with everyone working from home due to the pandemic. Jamf Pro comes through for the win helping with device and app management in addition to creating a detailed inventory. Plus being able to remotely monitor and increase security across the organization, in addition to utilizing Self Service for approved app deployment without admin credentials needed. On top of it all they have a great customer support team.
What do you dislike about the product?
It would be great to be able to provide privacy policies internally without a third party tool like PPPC Utility.
What problems is the product solving and how is that benefiting you?
Almost everything can be done remotely now which is incredible. Also a big hurdle is using VPP and Apple Business Manager, Apple IDs are no longer required thanks to app management and Self Service.
Recommendations to others considering the product:
If you're on the fence, make the jump! Amazing tool.


    Financial Services

macOS and Mobility Engineer

  • August 20, 2020
  • Review provided by G2

What do you like best about the product?
Jamf Pro is by far one of the best MDM out there that allows an automated seamless control of our macOS Fleet.
unfortunately having a covid Pandemic actually highlighted Jamf even more so along with Apple Business Manager remote provisioning is becoming the new norm for us.
What do you dislike about the product?
I dislike mostly the deferment options and the user interactions options. A policy can complete but the pkg install may have failed however the enduser can still see a message that the install was a success. I feel there many areas of improvements here that we can accomplish. Although I have to say we are still onPrem customers and I'm not sure if there is a better experience with cloud customers.

Time zones is another one... I wish we can specify the time zone we would like to rollout policies rather than it being dependent on the timezone where our server/database resides.
What problems is the product solving and how is that benefiting you?
with Covid-19 being a real concern for not having clients and support teams come into the office, we are able to utilize pre-stage enrollments for remote provisioning . One of the key benefits is having jamf server in our dmz where we are not reliant on being in-house, it also moves us forward to start looking into cloud migrations sooner rather that later.


    Business Supplies and Equipment

2020 was crazy...but life without JAMF is worse

  • August 20, 2020
  • Review provided by G2

What do you like best about the product?
Dedication to the Mac platform! Dedication to pushing MDM technologies forward
What do you dislike about the product?
sometimes the interface is a little cumbersome. and logging is a little rough with understanding what the problem is.
What problems is the product solving and how is that benefiting you?
interfacing with scripts we have been able to solve a bunch of different customers' needs.
Recommendations to others considering the product:
just keep swimming. sometimes we had problems but we had to keep pushing and get training and ask questions so that we could get exactly what we needed.


    Peter L.

JAMF Pro has been great

  • August 20, 2020
  • Review provided by G2

What do you like best about the product?
Ease of use, good integration with other tools (Apple School Manager, AAD)
What do you dislike about the product?
Should have gone with a cloud instance! We did on prem and maintaining infrastructure has grown tiresome.
What problems is the product solving and how is that benefiting you?
Deployment to all of our osx and ios devices. Consistency of these processes alongside the utility that self-service provides has been priceless.


    Information Technology and Services

Best in Class MDM for Apple devices

  • August 20, 2020
  • Review provided by G2

What do you like best about the product?
The ability to allow the end-user to self serve themselves.
What do you dislike about the product?
Documentation is a little generic and would love to see examples on best practices instead of reading through threads on Jamf Nation.(even though the threads have been very helpful.)
What problems is the product solving and how is that benefiting you?
Less touches on a macbook onboarding through use of pre-stage enrollment, polices and configuration profiles.


    Robert P.

State Exam Lock, Like a Pro

  • August 20, 2020
  • Review provided by G2

What do you like best about the product?
How we quickly, securely, and reliability we lock thousands of iPads into single app mode for New York State High Stakes Exams. I also like how our students' iPads are always up-to-date with the latest version of our apps.
What do you dislike about the product?
I think my organization needs more technicians better trained in Jamf Pro so that we are less reliant on any one individual.
What problems is the product solving and how is that benefiting you?
#1 Equity among our students. As a one-to-one school district, all of our students have the same access to the same high quality education tools.
#2 Exam security. Locking our students' devices into single app mode (and using Jamf to limit other iPad functionality and communication capabilities) we are able to use our student iPads and the GeoGebra Graphing Calculator as our students calculator of choice on NYS Regents Exams.
#3 Student confidence. Our students find their iPads reliable and dependable because of the access and update capabilities that Jamf provides.
Recommendations to others considering the product:
It's the best way to manage an Apple school environment.


    Higher Education

Great Tool!

  • August 20, 2020
  • Review provided by G2

What do you like best about the product?
The ability to manage Mac computers and Apple devices.
What do you dislike about the product?
Nothing at this time. All is good with the current release.
What problems is the product solving and how is that benefiting you?
Device Management, providing learning tools to classrooms, making applications available to users


    Defense & Space

Jamf Pro's close relationship with Apple always keeps them well ahead of the MDM curve; bravo!

  • August 20, 2020
  • Review provided by G2

What do you like best about the product?
It is intuitive to use, and support is top of the line; very very powerful, even when scaled
What do you dislike about the product?
Once in a while a buggy release will come out; but they're right on top of it, and usually have a patch out within days
What problems is the product solving and how is that benefiting you?
Scaled Mac management; without Jamf, it would be impossible to manage over 1,000 machines under strict rules of compliance