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Best MDM Solution
What do you like best about the product?
I"ve support 3 different MDM. Jamf, Intune and VMware Workspace One (Airwatch). By far the easiest and most intuitive solution is Jamf. We have MacBooks and iPads enrolled in Jamf and it just works.
What do you dislike about the product?
It would be great if they expanded to Windows but I know that probably isn't realistic.
What problems is the product solving and how is that benefiting you?
It allows us to manage Apple devices. I am the only Jamf Admin and Jamf is so easy to manage I can do it all by myself.
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Comprehensive Solution for Apple device Management
What do you like best about the product?
Jamf Pro stands out as a robust and sophisticated solution for managing Apple devices in a professional environment. With its comprehensive suite of features and user-friendly interface, no doubt its the leading enterprise management tool for macOS and iOS devices. I like the ability to automate, manage stuffs to a granular level annd easily take care of security, compliance.
Also the support teams prompt response.
Also the support teams prompt response.
What do you dislike about the product?
So far my experience is good.. Only think that I would like to be improved is more contents and examples in Jamf KB articles.
What problems is the product solving and how is that benefiting you?
Managing Mac and Ios devices
Jamf Pro Best Updated MDM for Apple devices.
What do you like best about the product?
The staff are always on the latest CVEs or issues related to Apple device management. Jamf Pro has a workflow for anything you want to do related to managing these devices.
What do you dislike about the product?
Can be difficult to rollout without help, however, Jamf implementation team is great at helping to mitigate this learning curve.
What problems is the product solving and how is that benefiting you?
Apple does not provide comprehensive management options without leveraging a 3rd party MDM solution. Jamf makes it possible to restrict portions of the OS that need to be limited for security, update software that needs to be kept current, and provide a credential integration with 3rd party solutions for login.
Secure and easy to use
What do you like best about the product?
the security of the platform and its very eay to use and make changes that suites our organization
What do you dislike about the product?
i have been using the platform for 2/3 years now and only one thing can get annoying is the password conflict with Intune
What problems is the product solving and how is that benefiting you?
Security breeches on devices users can no longer do as they please
Jamf Pro is a helpful and robust mobile device management system.
What do you like best about the product?
The product is very scalable. It can be used to do basic things quickly and easily. It can also grow with the skill level of the administrator and advanced functionality can be added to the existing infrastructure over time. Even some advanced tasks can be completed easily via the GUI that would otherwise require complex code writing and configuration creation.
What do you dislike about the product?
Some of the requirements to use advanced features are annoying. Either technical requirements like the Jamf Account SSO for some features or just additional fees to use some very helpful features of the product.
What problems is the product solving and how is that benefiting you?
Ensuring a large fleet of computers and devices is up to date, patched, and secured from exploitation.
Revolutionized our mac support.
What do you like best about the product?
The ability and ease to manage our Mac computers, and to provide outstanding service to our user base.
What do you dislike about the product?
The initial learning curve can be a little steep but it's well worth the effort.
What problems is the product solving and how is that benefiting you?
Managment of our MacBook fleet, covering App deployment, security and patching.
Most day-to-day housekeeping is now automated freeing up the administrator's time to deal with other responsibilities.
Most day-to-day housekeeping is now automated freeing up the administrator's time to deal with other responsibilities.
The best MDM for Apple devices
What do you like best about the product?
Jamf Pro is the most flexible and powerful tool to manage Apple devices. Policies and Configuration Profiles are a straightforward process. Smart Groups help you to apply settings to only selected devices. It integrates seamlesly with Entra IdP. Jamf Connect accounts password are always in sync avoiding having two separate accounts. PreStage Enrollments makes the process of enrolling machines easier. Extension Attributes allows you to create your own attributes and then utilize them to scope policies, config profiles, etc. Mac Apps installer is great way to manage applications lifecycle, from installation to patching. Jamf Support is one of the best Support teams in the industry. When you open a support ticket, a knowledgeable engineer takes your case and if they cannot fix the issue the ticket gets escalated with a SME within hours.
For Jamf Pro implementation there are two flavors, on-prem and Cloud. Having it in the cloud is easier because you don't have to worry about servers, storage, networking, etc. Only an internet connection is required and Jamf Pro server patching is done automatically or can be done on demand once a new version is released.
For Jamf Pro implementation there are two flavors, on-prem and Cloud. Having it in the cloud is easier because you don't have to worry about servers, storage, networking, etc. Only an internet connection is required and Jamf Pro server patching is done automatically or can be done on demand once a new version is released.
What do you dislike about the product?
as every product it has its downsides but those are mostly things that one would prefer instead of other. For example, when using Mac Apps installers, there’s no way to tweak how often apps get deployed. Sometimes it can take up to 6 hours to install one. But honestly, that’s not too bad when you think about how other MDMs can take 24 hours or even longer to push or install an app.
What problems is the product solving and how is that benefiting you?
A device can be deployed faster, usually takes about 20 minutes and another 40 to 50 minutes to install the apps that user needs depending on the case. Mac Apps installers makes application lifecycle very easy. There are a lot of third-party solution for app lifecycle like Installomator, which is a great tool to automate app patching and updates.
Jamf Pro is indeed a top-tier solution for managing macOS, due to its extensive capabilities
What do you like best about the product?
What I appreciate most about Jamf Pro is its comprehensive and granular control over macOS, allowing for deep customization and management tailored to the specific needs of an organization, ensuring both security and a seamless user experience.
What do you dislike about the product?
While Jamf Pro is a powerful tool, some users find its complexity and the initial learning curve to be significant drawbacks, especially for those new to Apple device management.
What problems is the product solving and how is that benefiting you?
Jamf Pro centralizes Apple device management, enhancing security through policy enforcement and timely updates. It provides comprehensive visibility into device inventory and security posture with real-time reporting. This allows for proactive threat management, improved compliance, and streamlined security workflows.
Managing Macs at Scale with Jamf Pro – A Practical Review
What do you like best about the product?
1. Zero-Touch Deployment via ABM + PreStage Enrollment
• New Macs auto-enroll, apply configuration profiles, and install apps right out of the box
• Saves time, ensures consistency, and reduces IT handholding
⸻
2. Smart Groups for Dynamic Policy Targeting
• Automatically group devices by OS version, app presence, MDM status, etc.
• Used to scope updates, enforce compliance, or generate reporting
e.g., “All Macs not on macOS 15.5” → trigger a force update policy
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3. Custom Configuration Profiles + Scripts
• Fine-tune settings like Dock layout, energy saver prefs, password rules
• Push scripts that run maintenance tasks, enforce settings, or clean up junk
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4. Software Patch Management
• Deploy and enforce app updates — Adobe, Zoom, Chrome, and custom PKGs
• Combined with Smart Groups, you can enforce updates at scale
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5. Remote Commands
• Lock, wipe, restart, update, or even issue custom MDM commands on demand
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6. Inventory & Reporting
• Deep inventory of hardware, installed apps, security status, and more
• Use saved searches and advanced criteria for audits or compliance
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7. Extension Attributes
• Pull in custom info (like firmware password status, FileVault status, etc.)
• Combine with Smart Groups for powerful automation
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8. Self Service
• Give users access to approved apps, scripts, and settings via a branded portal
• Cuts down on help desk tickets while keeping control
• New Macs auto-enroll, apply configuration profiles, and install apps right out of the box
• Saves time, ensures consistency, and reduces IT handholding
⸻
2. Smart Groups for Dynamic Policy Targeting
• Automatically group devices by OS version, app presence, MDM status, etc.
• Used to scope updates, enforce compliance, or generate reporting
e.g., “All Macs not on macOS 15.5” → trigger a force update policy
⸻
3. Custom Configuration Profiles + Scripts
• Fine-tune settings like Dock layout, energy saver prefs, password rules
• Push scripts that run maintenance tasks, enforce settings, or clean up junk
⸻
4. Software Patch Management
• Deploy and enforce app updates — Adobe, Zoom, Chrome, and custom PKGs
• Combined with Smart Groups, you can enforce updates at scale
⸻
5. Remote Commands
• Lock, wipe, restart, update, or even issue custom MDM commands on demand
⸻
6. Inventory & Reporting
• Deep inventory of hardware, installed apps, security status, and more
• Use saved searches and advanced criteria for audits or compliance
⸻
7. Extension Attributes
• Pull in custom info (like firmware password status, FileVault status, etc.)
• Combine with Smart Groups for powerful automation
⸻
8. Self Service
• Give users access to approved apps, scripts, and settings via a branded portal
• Cuts down on help desk tickets while keeping control
What do you dislike about the product?
1. UI/UX Can Be Clunky
• Some areas of the admin console (like PreStage scope editing or extension attribute editing) feel dated and unintuitive.
• Searching and filtering across multiple tabs isn’t smooth—no quick “global search” for devices and users.
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2. Limited Visibility Into Deployment Logs
• You can deploy policies or profiles, but there’s no unified log view to see exactly why something failed across devices.
• You’re often flipping between logs, smart groups, and history per machine.
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3. Smart Groups Can Lag
• Sometimes there’s a noticeable delay before Smart Groups update after a config or inventory change—especially annoying during testing.
⸻
4. No Native Multi-Tenant Support
• JAMF isn’t ideal if you manage multiple orgs or sub-divisions.
• Everything lives in a single tenant, so access control and data separation are limited.
⸻
5. Patch Management Gaps
• While it covers the basics, JAMF’s patch management still lacks depth (e.g., no automated rollback, limited third-party app coverage unless using external tools like AutoPkg or Kinobi).
⸻
6. macOS OS Updates Can Be Flaky
• Forcing major macOS updates remotely is still hit-or-miss depending on SecureToken, user presence, or MDM support.
• “Force updates” may fail silently without useful error feedback.
⸻
7. PreStage Confusion with ABM Syncing
• As you recently dealt with—PreStage enrollments sometimes don’t sync cleanly with ABM, leading to ghost enrollments or devices stuck in auto-enroll loops.
• Some areas of the admin console (like PreStage scope editing or extension attribute editing) feel dated and unintuitive.
• Searching and filtering across multiple tabs isn’t smooth—no quick “global search” for devices and users.
⸻
2. Limited Visibility Into Deployment Logs
• You can deploy policies or profiles, but there’s no unified log view to see exactly why something failed across devices.
• You’re often flipping between logs, smart groups, and history per machine.
⸻
3. Smart Groups Can Lag
• Sometimes there’s a noticeable delay before Smart Groups update after a config or inventory change—especially annoying during testing.
⸻
4. No Native Multi-Tenant Support
• JAMF isn’t ideal if you manage multiple orgs or sub-divisions.
• Everything lives in a single tenant, so access control and data separation are limited.
⸻
5. Patch Management Gaps
• While it covers the basics, JAMF’s patch management still lacks depth (e.g., no automated rollback, limited third-party app coverage unless using external tools like AutoPkg or Kinobi).
⸻
6. macOS OS Updates Can Be Flaky
• Forcing major macOS updates remotely is still hit-or-miss depending on SecureToken, user presence, or MDM support.
• “Force updates” may fail silently without useful error feedback.
⸻
7. PreStage Confusion with ABM Syncing
• As you recently dealt with—PreStage enrollments sometimes don’t sync cleanly with ABM, leading to ghost enrollments or devices stuck in auto-enroll loops.
What problems is the product solving and how is that benefiting you?
When I think about what Jamf Pro is really doing for us, it comes down to control, scale, and security — without adding overhead.
First, zero-touch deployment has been a game-changer. I can ship a Mac straight from Apple to a remote employee, and by the time they log in, it’s already configured with all the right apps, settings, and security policies. We’re not spending time hand-holding setups or walking people through configuration over Zoom. It just works — most of the time.
Second, Jamf helps us stay compliant. Whether it’s keeping macOS versions current, enforcing FileVault, or making sure antivirus is installed and active, we’re using smart groups and automated policies to catch issues before they become a problem. That visibility has saved us a lot of fire drills.
Then there’s the remote management side. I can push scripts, install software, or remove a rogue profile from a machine without anyone bringing it in or mailing it back. And when you’re working with a lean IT team, that kind of control matters.
We’ve also tied Jamf into our identity provider, so users authenticate using their SSO credentials, and that’s what unlocks the Mac. No shared accounts, no local admin workarounds — it’s secure and simple.
Finally, Jamf gives us real inventory. I know who’s compliant, who’s out of date, and who hasn’t checked in — and I can prove it if I need to. That’s huge for audits, trade-ins, and just keeping our environment clean.
Is it perfect? No — syncing with ABM can still be a little frustrating, and the UI isn’t exactly intuitive. But overall, it’s solved more problems than it’s caused, and it’s become a core part of how we manage Apple devices at scale.
First, zero-touch deployment has been a game-changer. I can ship a Mac straight from Apple to a remote employee, and by the time they log in, it’s already configured with all the right apps, settings, and security policies. We’re not spending time hand-holding setups or walking people through configuration over Zoom. It just works — most of the time.
Second, Jamf helps us stay compliant. Whether it’s keeping macOS versions current, enforcing FileVault, or making sure antivirus is installed and active, we’re using smart groups and automated policies to catch issues before they become a problem. That visibility has saved us a lot of fire drills.
Then there’s the remote management side. I can push scripts, install software, or remove a rogue profile from a machine without anyone bringing it in or mailing it back. And when you’re working with a lean IT team, that kind of control matters.
We’ve also tied Jamf into our identity provider, so users authenticate using their SSO credentials, and that’s what unlocks the Mac. No shared accounts, no local admin workarounds — it’s secure and simple.
Finally, Jamf gives us real inventory. I know who’s compliant, who’s out of date, and who hasn’t checked in — and I can prove it if I need to. That’s huge for audits, trade-ins, and just keeping our environment clean.
Is it perfect? No — syncing with ABM can still be a little frustrating, and the UI isn’t exactly intuitive. But overall, it’s solved more problems than it’s caused, and it’s become a core part of how we manage Apple devices at scale.
An Amazing Upgrade
What do you like best about the product?
Having my devices under managed care is the reason I do not need an assistant. The ease of use combined with the confidence of knowing my devices will not be lost, stolen, out dated and disconnected extinguishes my worry over the fold. Every time I log into the Jamf Pro software I find another gem to use in the management of my devices. Peace of mind and ease of use are what make this a winner for our company. I use this application so often, 50 + times a week, I could not do what I do for our company without Jamf. Your software has made me a superstar with the team as they are always amazed at control I have over the devices and applications. Thank You for making me look real good.
What do you dislike about the product?
Every time I question "if" something is possible with Jamf Pro I usually find it is. My disappointment lasts minuets and then I am happy again. Nothing so far has made me dislike this application.
What problems is the product solving and how is that benefiting you?
I have over a hundred devices and more to come. Jamf makes my job easy and allows me to implement other services as i am not chained to the MDM software. I work alone and manage 170+ mobile devices, 52 PC's , a server room, security systems, and every credential for windows and apple and I can do this because of Jamf. What a time saver.
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