Playroll - Contractor Management
PlayrollReviews from AWS customer
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Efficient Payroll System with Helpful Support, but Could Use In-App Communication
What do you like best about the product?
From my perspective, the most helpful part of using Playroll is how it simplifies managing payroll and HR tasks from one platform. I have a clear view of all my payrolls, employment documents, and submitted data, which makes it easy to stay organized. Submitting leave requests directly through the platform is also convenient, as it keeps everything centralized.
Another big plus is the dedicated personal contact they assign. This contact has been essential for questions and support, although it would be even better if we could connect directly through the platform instead of only by email. Overall, Playroll makes payroll management smoother, especially for someone needing to stay compliant with my country tax laws while working remotely for a company abroad.
Another big plus is the dedicated personal contact they assign. This contact has been essential for questions and support, although it would be even better if we could connect directly through the platform instead of only by email. Overall, Playroll makes payroll management smoother, especially for someone needing to stay compliant with my country tax laws while working remotely for a company abroad.
What do you dislike about the product?
From my experience, the least helpful aspect of Playroll is the lack of in-app communication with the assigned personal contact. While it’s great to have a dedicated support person, communicating only through email can feel a bit limited. Having a built-in chat option or messaging within the platform would make it easier to reach out for quick questions or immediate assistance.
Additionally, though the platform is straightforward, there’s always room for improvement in terms of customization or flexibility, such as offering more interactive tools or quicker access to certain features. These improvements would make the experience even better and allow for more seamless communication and payroll management.
Additionally, though the platform is straightforward, there’s always room for improvement in terms of customization or flexibility, such as offering more interactive tools or quicker access to certain features. These improvements would make the experience even better and allow for more seamless communication and payroll management.
What problems is the product solving and how is that benefiting you?
Playroll helps me and my employer navigate the complexities of remote work across borders. By managing compliance with my country tax laws and employment regulations, Playroll ensures that everything is legal and organized. Overall, Playroll takes care of the administrative burdens, allowing both me and my employer to focus on our work without worrying about compliance issues.
Excellent service and platform
What do you like best about the product?
Playroll is easy to use and implementation was seamless. The platform itself has some great features, in particular the HR information and the quote generator. Global coverage is extensive and meets our requirements. The platform can also easily integrate easily with BambooHR.. I receive excellent customer support from Amy, who is responsive and knowledgeable and a pleasure to work with.
What do you dislike about the product?
There are no real dounwsides to this platform
What problems is the product solving and how is that benefiting you?
Playroll is allowing us to hire in countries where we do no have an entity and therefore extending our global reach and access to other labour markets.
Great service from Georgia and the Team
What do you like best about the product?
The team was very helpful, and responsive and assisted with a seemless onboarding of our team members.
What do you dislike about the product?
I would recommend playroll therefore there is nothing I dislike.
What problems is the product solving and how is that benefiting you?
Having permanent international team members.
Why Playroll!
What do you like best about the product?
It's easy to use the website, and tracking working hours is simple. The pay split is informative and helps us understand how payroll is taxed.
What do you dislike about the product?
For the period that I have used this website, everything seems to be in order, so I can't say that there is something I dislike.
What problems is the product solving and how is that benefiting you?
I work for a company located in the US, while I live in Albania. The payroll system serves as a bridge between us, making it easy to handle all our requests and needs as if we were working in the same place.
Great customer support and pricing
What do you like best about the product?
The customer support team ensures that the process is easy and runs smoothly. They want to make sure we can meet hiring deadlines. Excellent partners!
What do you dislike about the product?
Nothing so far! The process has been very easy.
What problems is the product solving and how is that benefiting you?
Playroll allows us to hire talent all over the world. This gives us more exposure to different locations to find great talent.
All in one
What do you like best about the product?
They provide world-class support and are always able to resolve issues quickly. 24 hour suport.
What do you dislike about the product?
Im happy with playroll, nothing to dislike so far.
What problems is the product solving and how is that benefiting you?
Taking care of payments.
Quick onboarding and responsive service reps
What do you like best about the product?
Customer reps were very responsive and helped educate me.
What do you dislike about the product?
The online interface was slightly clunky and not mobile friendly.
What problems is the product solving and how is that benefiting you?
Tactical employment considerations for onboarding team members outside of our home region. HR laws vary drastically, and we wanted to make sure we could do things at speed while reasonably addressing HR compliance risk.
Review of Playroll
What do you like best about the product?
Implementation happened smoothly and quickly. The platform is easy to use and with great integrations with other apps. On every occasion, the customer support team has been very attentive to help us and promptly action.
What do you dislike about the product?
There are no dislikes that we feel we need to mention.
What problems is the product solving and how is that benefiting you?
We are able to employ people from different contries without need to establishing a company entity at the country.
Great, professional experience
What do you like best about the product?
Communication with the Playroll team is fast and clear in South Africa. They consistently pay salaries on time, often earlier than expected. The online portal is easy to use, has good information storage, such as payslips. And their SARS (tax) process is accurate and efficient.
What do you dislike about the product?
The cut off date to changes in salary is quite early in the month. However, this is understandable considering their efficiency in paying on time.
What problems is the product solving and how is that benefiting you?
Being employed by an international company, and having all local payroll issues taken care of.
Great Platform
What do you like best about the product?
Interface is very easy to navigate and the important data is easy accessible via the Dashboard.
Customer Support is really great and as I log into the platform frequently, I have never had a problem with data that is displayed incorrect.
Great number of features as it makes submitting leave, claiming an expense etc very easy.
Customer Support is really great and as I log into the platform frequently, I have never had a problem with data that is displayed incorrect.
Great number of features as it makes submitting leave, claiming an expense etc very easy.
What do you dislike about the product?
The double sign-in when logging in is a bit of a pain
What problems is the product solving and how is that benefiting you?
Keeping me updated on public holidays as I need to submit it quite often in my workplace.
Showing me my annual salary amount in the dashboard is great as I can access it easily when I need to apply for anything or fill out forms.
I love the ease of use when I need to submit annual or sick leave!
Showing me my annual salary amount in the dashboard is great as I can access it easily when I need to apply for anything or fill out forms.
I love the ease of use when I need to submit annual or sick leave!
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