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External reviews

93 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Consumer Services

Good product with myriad possibilities

  • March 25, 2025
  • Review provided by G2

What do you like best about the product?
FusionAuth is a robust CIAM that offers many features for authenticatication and authorization. The team is helpful and the product is easy to use.
What do you dislike about the product?
Although there is a lot of documentation, I miss the details and the depth sometimes. I'd also appreciate more video tutorials on more complex subjects and implementations.
What problems is the product solving and how is that benefiting you?
Improving our SSO solution.


    Mayuran S.

Reliable Product

  • March 25, 2025
  • Review verified by G2

What do you like best about the product?
Ease of integration and implementation was the primary reason to move forward with FusionAuth as our vendor. They are extremely communicative with any downtime and have only 1 incident that affected our integration since we integrated FusionAuth in Oct 2023.
What do you dislike about the product?
Easier access to uptime such as a status page would be appreciated
What problems is the product solving and how is that benefiting you?
Offboarding CIAM was the primary focus and introducing MFA needed for our cloud security needs.


    Pramodchakravarti P.

FusionAuth - Seamless CIAM Solution with Strong Security and Flexibility

  • March 10, 2025
  • Review verified by G2

What do you like best about the product?
Comprehensive identity and access management solution – FusionAuth.

I've been using FusionAuth for nearly four years, and it stands out as a state-of-the-art solution. It seamlessly covers IAM/CIAM, offering various features that align perfectly with our requirements. I also appreciate the team's proactive approach in providing education and addressing priority concerns whenever we reach out.
We never had a downtime or an impact for login functions after using FusionAuth.
What do you dislike about the product?
Changing the front-end / UI reuqires a special skillsets or work with a few vendors. This could have been simplified.
Plug and play for a layman to deal with security, IAM.
What problems is the product solving and how is that benefiting you?
FusionAuth helping us to move out of monolith design. And reducing TTM to onboard customers.


    Music

FusionAuth is a solid authentication provider with fair pricing

  • March 07, 2025
  • Review verified by G2

What do you like best about the product?
FusionAuth is a solid authentication provider with fair pricing when compared to other providers. It is fully feature, offering authentication methods ranging from classic user/password to magic links and social IDPs. It is easy to use, easy to integrate and implement thanks to the technical resources they provide, both in the form of documentation and subject matter experts. As an Enterprise client, we have access to a Slack channel allowing us to get quick and responsive support from the FusionAuth team. FusionAuth Cloud is a robust solution that can be used to authenticate hundreds of thousands of users on a daily basis.
What do you dislike about the product?
The Terraform provider to manage the FusionAuth deployment configuration sometime lags behind software releases leading to some issues when environments are strictly managed via Infrastructure as Code practices. Some customization and configuration options can only be defined at the Tenant level which can lead to some pain points when it comes to meeting some product or business requirements on an application-per-application basis. The FusionAuth Cloud versions lacks some monitoring options like Prometheus that are available when self-hosting.
What problems is the product solving and how is that benefiting you?
FusionAuth Cloud allows our business to provide secure, state of the art authentication to our users without the need to develop a significant authentication and security expertise in house. The Cloud version is also very stable and robust which allows us to have peace of mind when it comes to the availability of our authentication platform.


    Kranthi R.

FusionAuth, A highly flexible, cost effective platform that covers all your user management needs.

  • March 07, 2025
  • Review verified by G2

What do you like best about the product?
Flexibility and a lot of options to build customised solutions.
Especially the ability to manage users across different countries with clear boundaries using tenants.
Customisations ranging from themes, lamdas to sms templates.
Events, logs and auditing it just covers all your needs.
What do you dislike about the product?
UI customisations need improvements. Request logs needs to be improved a lot.
What problems is the product solving and how is that benefiting you?
User management and access management across our apps.


    Rod M.

Excellent product, responsive team

  • March 07, 2025
  • Review verified by G2

What do you like best about the product?
Has the features we need, easy to use libraries, team responds to questions/suggestions in a timely manner. Support for SCIM, SAML. Easy to integrate into our application.
What do you dislike about the product?
Need more information in some Lambdas (JWT Populate)
Not easy to follow what the future feature roadmap is.
What problems is the product solving and how is that benefiting you?
Freeing us from having implement SCIM/SAML/Password policies.


    Sicong L.

very easy to use

  • October 23, 2024
  • Review provided by G2

What do you like best about the product?
The performance is really good and very ease to use
What do you dislike about the product?
customer support can be better while we are using it
What problems is the product solving and how is that benefiting you?
password less logging that is the most useful to me


    Aakanksha T.

FusionAuth is a great solution for developers needing identity management system.

  • October 19, 2024
  • Review provided by G2

What do you like best about the product?
FusionAuth supports multiple authentication protocols (OAuth, OpenID Connect, SAML), making it versatile for various application needs.
What do you dislike about the product?
For those new to identity management, the range of features and configurations can feel overwhelming. A more streamlined onboarding process could help.
What problems is the product solving and how is that benefiting you?
The ability to easily customize the login and registration interfaces allows developers to maintain their brand identity while providing a seamless user experience.


    Computer Software

AuthX made simple

  • October 17, 2024
  • Review verified by G2

What do you like best about the product?
The community editon helped us to easily implement a powerful AuthX for our services. It also provides an API which makes integration very easy.
What do you dislike about the product?
The pricing model imposes some ties between the hosting plans and the license plans, for example you cannot use a community or a starter license on a high availability hosting, it has to be a more expensive one. So if a set of basic features suffice for your needs but you want high availability the only option is to self host.
What problems is the product solving and how is that benefiting you?
It solves all of our authentications and authorization problems :)


    Hrayr M.

Fusion Auth with Verifast

  • October 16, 2024
  • Review verified by G2

What do you like best about the product?
Very easy to set up, and get running. We have a simple use case that most other products over-engineered.

Still very good
What do you dislike about the product?
Nothing negative comes to mind. The setup was great, and support was very helpful getting us integrated
What problems is the product solving and how is that benefiting you?
We have clients that need to use their existing SSO providers (Entra, Okta, etc) with our platform, and we would ned to authorize those users on our end. It has helped our clients feel secure and us to close deals.