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Great Support Services -- Alyssa Chaves my Customer Care Advocate was prompt and courteous
What do you like best about the product?
It's easy and hands-free backup of my Trello boards is great
What do you dislike about the product?
no issues that I can think of that cause any problem for me
What problems is the product solving and how is that benefiting you?
payment issues - my credit card got hacked
Easy to use application, great support team
What do you like best about the product?
So rewind does meet all our requirements. GDPR compliance being one of them. Features are easy to understand. I had a minor issue which we had caused our selves but wasn't uncommon in the process, this issue is common because of how atlassian doesn't enforce the use of service account for backup tools and the team helped me out great. All though it took a little time too time differences. We solved our requirements. With virtually no time wasted escalating the issues and clear instructions on what their team needs from us. For the application it self, it is pretty straight foward. You run your application and the back up stars running. We also discussed briefly how to prevent this issues for others in the future. And the team have let known they will make the improvements suggested. With all hurdles taken away now on our side it's very easy to intergrate in our backup for both Jira & Confluence.
What do you dislike about the product?
One of the things that just is a slight inconvience for us is that the only date format avaible contains AM/PM times instead of 24 hour clock. And the slightly overwelming first view.
What problems is the product solving and how is that benefiting you?
We needed a backup tool.
Good value; easy to set up and configure
What do you like best about the product?
Gives us confidence that we have regular, recurring backups for our IP. This simplifies our compliance posture + practice. The fact that it "just works" behind the scenes with no intervention is pretty much the definition of what we want with any backup solution, and indeed, that's what Rewind delivers.
It's excellent value for the money, and kudos to the Rewind team for not cranking the price up when you inevitably have to migrate from GitHub Teams to GitHub Enterprise.
It's excellent value for the money, and kudos to the Rewind team for not cranking the price up when you inevitably have to migrate from GitHub Teams to GitHub Enterprise.
What do you dislike about the product?
Probably the only thing I would change about Rewind Backups where GitHub is concerned is that the GitHub Enterprise signup could be improved. Rewind is seamless for non-Enterprise, but you have to exchange some emails for an Enterprise subscription. All-in-all it took like 1 business day to be up and running, but there was more friction than for regular GitHub Teams.
I'm guessing that's a limitation of the GitHub Enterprise platform, and not something the Rewind team can do much about.
I'm guessing that's a limitation of the GitHub Enterprise platform, and not something the Rewind team can do much about.
What problems is the product solving and how is that benefiting you?
We like to back up critical IP, and we're required to by the various compliance regimes to which we subscribe. SOC2, for example, has requirements around backups, as does ISO27001, etc.
Speedy Support
What do you like best about the product?
I am grateful that the team at Rewind were so quick to respond to my questions, and rather than directing me to where I needed to go, they took charge and completed it for me. Very impressive service.
What do you dislike about the product?
Haven't really found anythign I dislike.
What problems is the product solving and how is that benefiting you?
Peace of mind. I store my program content in Trello and Rewind is there to make sure that I never lose it, or if a team member was to accidentally delete something that I can get it back again.
Quick, secure and always ready, backups for next to nothing?
What do you like best about the product?
Feeling that our tasks are safe and communication with support is easy and fast.
What do you dislike about the product?
You cannot change invoice information on your own or have a list of all the invoices.
What problems is the product solving and how is that benefiting you?
Creating Trello backups of our internal tasks, which can be restored in case of some critical problems.
Great for keeping our Shopify store data safe and secure!
What do you like best about the product?
We spent almost a year getting our Shopify store built and loaded with products. We needed a solution to backup our data and Rewind Backups was exactly what we needed. Luckily, we have not had to use any of our backups but just knowing we are covered provides great piece of mind!
What do you dislike about the product?
We've not had any issues with Rewind Backups so far as we've not had to use a backup yet. But we are relieved to know that they are available should we ever need to use it. Overall, we are very happy with their service.
What problems is the product solving and how is that benefiting you?
We spent and enormous amount of time building our website and we needed a reliable and secure way to back up our data. Rewind Backups was exactly what we needed and we've been happy with them and recommend them to other small business owners that use Shopify,
Easy to use solution for our Github repositories
What do you like best about the product?
It was very easy to implement and it gives us the peace of mind that our IP codebase is backed up by 3rd party tool for a reasonable price. It also helps to satisfy our audit requirements
What do you dislike about the product?
Not much I can mention I would dislike. We were looking for an easy, cheap solution to backup our github repositories and that's exactly what we got from rewind. No complaints, it works as we were expecting.
What problems is the product solving and how is that benefiting you?
Backing up our gihub repositories
Our information is always safe and the order of the day
What do you like best about the product?
Rewind Backups are excellent for keeping crucial data connected to e-commerce and the company and restoring it in a crisis, which I enjoy. I appreciate that the overall user experience is vibrant and effortless, making it easy for me to go about it. It was simple to set up, and I could link it with my Trello account and back up all of my data, including tasks and projects, to the cloud. Once everything is set up, it automatically backs everything up, so I don't have to worry about remembering to do it every day or every week. Rewind is a fantastic remedy for data loss.
What do you dislike about the product?
It can take a while for data to be uploaded into the cloud because the server is occasionally rather sluggish. In several cases, I had to restore data because I made modifications and ultimately decided I didn't like them; the conversion process also took longer than I had anticipated.
What problems is the product solving and how is that benefiting you?
Rewind Backups is software that safeguards all of my projects, preserves all business data, and prevents generating copies of undesirable files so that they do not impede the creation and usage of the program. As a result, it gives us great peace of mind while we work. I would admit that we have had cyber assaults, but because of this program, we do not need to be concerned because it backs up all of our stuff. It is a relief to have a tool of this kind for myself and all of my employees.
Excellent Trello Backups System
What do you like best about the product?
We use Trello for our business, and it's a beneficial platform. We needed a tool with automated backups and restores, and Rewind was the best one we found.
What do you dislike about the product?
Everything is good; it works as expected.
What problems is the product solving and how is that benefiting you?
It provides automated backups of the Trello boards we use for our business.
Awesome Support!
What do you like best about the product?
Having a total disaster and recovery solution for our GitHub enterprise account was critical. Rewind made the entire process easy. Simple backup and restore features that fulfilled our requirements. Alyssa was super helpful in troubleshooting a weird issue with our account, but she could get things functioning again in a matter of a day or two. Excited to see what the future brings for Rewind!
What do you dislike about the product?
Nothing to dislike about this! I'm super happy with this product and the support it provides as well. Nothing to dislike about it.
What problems is the product solving and how is that benefiting you?
A total DR solution. We depend on GitHub a lot, and it's responsible for a lot of our infrastructure. We needed this product to also help with compliance.
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