Enhanced Security That Integrates Seamlessly, Though a Bit Strict at Times
What do you like best about the product?
Really like how it adds an extra layer of security without getting in the way. It catches threats in emails and shared files before they become a problem, and it works smoothly with tools like Outlook and Teams. Makes everything feel safer without slowing things down.
What do you dislike about the product?
Sometimes it feels a bit too strict and flags things that are actually safe. It also takes a little time to get used to the settings and how everything works together. Not a big issue, but it can slow things down when you need to adjust something quickly.
What problems is the product solving and how is that benefiting you?
Harmony Email and Collaboration helps protect against phishing, malware, and other email-based threats before they reach me. It scans links and attachments, even in shared files, so I feel safer using tools like Outlook and Teams. That means fewer security risks and less time worrying about what is safe to open or click.
Efficient AI-Powered Email Management, but Limited to Cloud and Major Platforms
What do you like best about the product?
The need of human intervention is greatly reduced as the build in AI function has help alot. It is very easy to onboard and it analyszes all the past mail to verify which domain to be whitelisted.
What do you dislike about the product?
It is only available for cloud and also more specific towards MS365 and Google
What problems is the product solving and how is that benefiting you?
Less amount of resources is used to operate the Checkpoint Email Security. After integration the operation overhead has been greatly reduced
Has improved email protection by blocking phishing attempts and scanning QR codes in messages
What is our primary use case?
Mostly my use case is to secure all emails, whether it is inbound and outbound traffic. All emails must be scanned by Check Point Harmony Email & Collaboration, and then it should go to the user end or as outbound traffic to the SMTP servers. This is the main use case from our side. Check Point Harmony Email & Collaboration works as a mediator or protector for all emails in the network.
If one of the outbound emails comes via the email inbox and contains malicious codes or vulnerability, and the email directly goes to the users without protection, the user or organization may get impacted. As an email security solution, it acts as a mediator or protector between the outside and inside traffic, inside infra or outside infra.
When traffic comes from outbound to inbound, email security as a mediator or protector scans the entire email, which includes phishing mail, steganography email, and OCR, and gives the verdict if the mail is clean. If the mail is clean, then it is passed to the user. If the mail is not clean, it will remove the attachment or isolate the entire mail and generate an alert that this mail is in quarantine. Based on that, we categorize all emails. We have configured all policies in the Infinity Portal to handle this scanning process.
What is most valuable?
It helped our team by improving security on the email layer. An additional feature that has helped significantly is its connection with Microsoft Teams. All chats, files, and communication via Teams are scanned by the solution.
The best features of Check Point Harmony Email & Collaboration are the phishing mail detection and QR code-based mail scanning. The QR code blocking capability is particularly important. When an email arrives containing a QR code promising surprise prizes, non-IT users might scan these codes, which could contain malicious files or vulnerabilities. Many security solutions don't have the ability to block or scan QR codes, but Check Point Harmony Email & Collaboration can scan these codes and quarantine them if they lack authenticity, providing an additional layer of security against QR code-based attacks.
What needs improvement?
Check Point Harmony Email & Collaboration currently integrates with only a few email domains, such as Google, Gmail, Outlook, and Zimbra. In the future, it would be beneficial if Check Point offered more options to integrate with several other email domains. The solution should also be available as an on-premises option, as some organizations have restrictions over the internet.
After implementing Check Point Harmony Email & Collaboration, unwanted emails, malicious emails, phishing emails, and other types of threatening emails have declined by about 50 to 60%. Our goal is to achieve 100% protection over time. This improvement in security allows our IT team to focus on other security-related problems in the network.
For how long have I used the solution?
I have been using Check Point Harmony Email & Collaboration for more than six to seven months.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
Best customer support from Check Point side is available anytime, anywhere.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We were not using any kind of email security solution previously.
How was the initial setup?
The deployment was pretty good with simple one-step integration. The setup, licensing, and pricing are all favorable.
What was our ROI?
If systems are compromised, it may impact our entire organization through financial loss or asset loss. After installing Check Point Harmony Email & Collaboration, there has been significant ROI. Our organization has experienced substantial savings. Assets are now in a stable state with no loss of IT or financial assets, as no outside mails come without scanning. The solution has decreased expenses while providing excellent ROI.
Which other solutions did I evaluate?
We initially checked the email security solution from Check Point only. While we were aware of alternatives from Palo Alto and Sophos, we did not evaluate them.
What other advice do I have?
Go with security, not pricing. I rate Check Point Harmony Email & Collaboration a ten out of ten.
Has significantly reduced phishing incidents and improved threat detection over the past few years
What is our primary use case?
For my company case, I need to protect from phishing and malware using Check Point Harmony Email & Collaboration.
In the past, a coworker opened an email and clicked a hyperlink or URL site, and this was a vulnerability in his email, which Check Point Harmony Email & Collaboration helped protect against.
What is most valuable?
Check Point Harmony Email & Collaboration offers zero-day protection as one of its best features.
The Zero-Day Protection feature of Check Point Harmony Email & Collaboration has made a noticeable difference for us. It uses AI and threat emulation to detect and block unknown attacks before they reach users.
Check Point Harmony Email & Collaboration has had a strong positive impact on my company as it has significantly reduced phishing and malware. The case from the past when a coworker opened an email with phishing demonstrates this real benefit, making it a great feature for the company.
What needs improvement?
Pricing for Check Point Harmony Email & Collaboration could be more flexible, especially for smaller teams or organizations with limited budgets. In my case, I need to use the feature for other characteristics that are flexible and scalable.
The reason I give an eight instead of a higher or lower score is that the pricing could be more competitive, and additional documentation would help make setup and troubleshooting easier.
It's a solid solution, and Check Point Harmony Email & Collaboration just needs better pricing and clearer documentation to be even more user-friendly.
For how long have I used the solution?
I have been using Check Point Harmony Email & Collaboration for two or three years.
What do I think about the stability of the solution?
Check Point Harmony Email & Collaboration is very stable.
What do I think about the scalability of the solution?
Check Point Harmony Email & Collaboration is very scalable. In my case, I deployed the Infinity Portal, and it is the best option to use.
How are customer service and support?
The customer support for Check Point Harmony Email & Collaboration is great.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I didn't use different solutions previously. I have seen a clear return on investment with Check Point Harmony Email & Collaboration as it has reduced the number of phishing incidents and manual investigations.
How was the initial setup?
In the past, I didn't know about the pricing, setup cost, and licensing, but when I deployed it in the company, I was able to gain more experience with these characteristics.
What was our ROI?
I have seen a clear return on investment with Check Point Harmony Email & Collaboration as it has reduced the number of phishing incidents and manual investigations. I don't need more people in IT to investigate different phishing incidents.
Which other solutions did I evaluate?
I didn't evaluate other options before choosing Check Point Harmony Email & Collaboration as I prefer the Check Point company.
What other advice do I have?
My advice for others looking into using Check Point Harmony Email & Collaboration is to make sure to take full advantage of its AI-driven threat prevention and account takeover protections. I rate this solution an eight out of ten.
Avanan Cloud Email Security
What do you like best about the product?
Avanan connects via native APIs to email providers like Microsoft 365 and Google workspace which means we don't have to change the MX records. Deployment is much faster, simple and less disruptive. Protection against full email and collaboration suite, inbound emails, attachments and files and collaboration tools like (slack, teams) which make the tools more reliable and efficient. Customer support is very good.
What do you dislike about the product?
Pricing should be made more convenient for SMB user. No dislike other than that as of now.
What problems is the product solving and how is that benefiting you?
Protection from Phishing, malware, ransomware, Business email compromise attacks is being taken care by Avanan cloud email security. Internal email traffic between users inside the organisation are also scanned which protects us from sophisticated attacks including lateral movements and compromised accounts. Sensitive data like PII, Financial Records, IP are also briefly from protection from leaving the organisation with Data Leak Prevention capabilities of Avanan cloud email security.
A Trustworthy Solution for Email Safety
What do you like best about the product?
I have been using Avanan Cloud Email Security for some time, and what I like most is how it quietly protects my email without interrupting my daily work. From my personal experience, it effectively blocks phishing attempts, malicious attachments, and suspicious links before they even reach my inbox. This has given me a lot of peace of mind, especially knowing that potential threats are being handled automatically. I also appreciate how well it integrates with Microsoft 365 and Gmail. The setup was smooth, and I did not need to constantly switch between different tools to manage security.
What do you dislike about the product?
Avanan Cloud Email Security is very effective and reliable. It may take a little time to explore all its features, but once familiar, it makes managing email security effortless.
What problems is the product solving and how is that benefiting you?
Avanan Cloud Email Security has been solving several critical problems for me and my team. It effectively blocks phishing emails, malicious attachments, and suspicious links before they even reach my inbox, which greatly reduces the risk of security breaches. Because of this, I no longer have to constantly worry about email threats, and it has made my daily workflow much smoother.
Complex setup but simple to use in production
What do you like best about the product?
Easy to navigate interface with the most relevant alerts summarised at the top of your homepage. We use the tool multiple times a day for reviewing security events and detecting potential issues.
What do you dislike about the product?
Setup was a buggy mess and had to be redone multiple times. Still don't have legacy scanning for Google Drive and missing phishing testing for Google workspace.
What problems is the product solving and how is that benefiting you?
Improved phishing and malware detection over the base Google workspace offering.
Harmony Makes Email Safer and Smarter
What do you like best about the product?
What I like best about Harmony Email & Collaboration is how intuitive and accessible it is.
The web access is smooth and reliable, and the Infinity Portal makes navigation and management surprisingly easy even for non technical users.
Harmony Email itself feels thoughtfully designed: setting up policies is straightforward, and the interface doesn’t overwhelm you with complexity. It just works, and that’s what makes it stand out.
What do you dislike about the product?
What I dislike most about Harmony Email & Collaboration is the cost it can feel a bit steep, especially for smaller teams.
While the platform itself is solid, the pricing might make you think twice. Also, the official documentation could be more intuitive. Sometimes I find myself digging around or needing to ask support for things that should be easier to find or explain.
It’s not a dealbreaker, but definitely an area that could improve.
What problems is the product solving and how is that benefiting you?
Harmony Email & Collaboration helps us stay protected without making things complicated.
It keeps phishing and malicious emails out of our inboxes, which gives us peace of mind. We don’t have to constantly second guess what’s safe to open.
What I really appreciate is how easy it is to set up policies that actually fit our needs no tech headaches, no endless tweaking. It’s made email security feel like less of a chore and more like something that quietly works in the background.
Supports incident investigations through behavior monitoring and provides scoring to determine threat levels
What is our primary use case?
We were previously customers of Check Point Harmony Email & Collaboration. We currently are not using it but are looking to bring them back in the future if an opportunity arises.
The main use cases with Check Point Harmony Email & Collaboration involved monitoring user behavior in the Microsoft environment, including login patterns and correspondence. The primary scenario where it was leveraged extensively was during investigations. It has proven particularly valuable whenever incidents or potential incidents have occurred.
What is most valuable?
The best features of Check Point Harmony Email & Collaboration involve understanding user behavior and monitoring interactions. It allows applications to send, receive, and process emails, which is particularly useful from an investigative standpoint.
The threat prevention in Check Point Harmony Email & Collaboration provides scoring and rating that helps determine threat levels. Based on configured thresholds, it can automatically block or discard threats as needed.
The automated incident response feature is generally helpful for investigative purposes, though we prefer human intervention for thorough analysis. There are situations where a human analyst needs to evaluate the circumstances, understand the data, and determine whether it is relevant and useful. For instance, they need to assess if it could be an indicator of compromise. In the setups I’ve been involved with, there has always been a blend of automation and human analysis to ensure effective outcomes.
Robust inspection technologies have proven valuable in safeguarding shared files in collaborative environments by analyzing patterns and identifying potential threats.
What needs improvement?
Check Point Harmony Email & Collaboration can continue to improve by curating intelligence from other sources if it doesn't have enough in-house. It needs to be powered with strong threat research and threat intel capabilities. When there are limitations in-house, it should allow collaboration with other entities, whether commercial entities, open-source resources, or researchers in that space. This collaborative setup enriches the threat intel and data, which in turn helps the product determine whether something is a true positive versus a false positive.
For how long have I used the solution?
I worked with this solution for a couple of years.
How are customer service and support?
I would rate Check Point Harmony Email & Collaboration's support a seven out of ten. The package offered 24/7 coverage, and they would generally respond with acknowledgment when contacted. Sometimes junior staff members would ask scripted questions without having enough knowledge to address the core issue immediately. In some cases, issues needed escalation to the customer support manager to find a resource that could resolve the problem quickly.
How would you rate customer service and support?
How was the initial setup?
The initial setup of Check Point Harmony Email & Collaboration was moderate in difficulty. While there were some minor hiccups and it took time to understand, it was ultimately more simple than difficult.
What's my experience with pricing, setup cost, and licensing?
The comparable solutions to Check Point Harmony Email & Collaboration are Proofpoint and Mimecast. The main difference is that Check Point traditionally has been a firewall software company, recognized as the first vendor for inspection and firewall concepts. Proofpoint, on the other hand, started as an email filtering and security solution. Proofpoint has maintained its focus on email security, making significant investments in this area. While Check Point has broadened its portfolio to include cloud security and other areas, this expansion can sometimes pose challenges as it may limit the time available for improving individual products.
What other advice do I have?
I haven't encountered many integrations. The only one I have seen is with the ticketing system. It works with certain common ticketing platforms. Those are the only integrations I have utilized.
I would rate Check Point Harmony Email & Collaboration an eight out of ten.
One of the best-in-class email security solution.
What do you like best about the product?
1. API integration is very much simple and easy.
2. Additionally, it provides the 0365 details in Checkpoint console which helps in tracing the complete email flow.
3.Show IT feature is very much helpful in identifying other security loopholes in the environment.
What do you dislike about the product?
1.Limited third-party email integration via API integration.
2.Sometimes we are receiving more False positive alerts.
What problems is the product solving and how is that benefiting you?
Provides complete protection for email gateways and reducing the risks which are incurred. Requires less management interference as it using AI mechanism for the prevention of suspicious activities and reporting.
