Harmony Email & Collaboration (Avanan)
Check Point Software TechnologiesExternal reviews
568 reviews
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Amazing Service and Easy To Use Dashboard
What do you like best about the product?
The ability to get real time notifications, being able to see who's receiving the bulk of the phishing attempts. That helps us understand potentially who's using their work machine for more than just work. It's helped us track down users and inquire about what they are doing on their machines.
What do you dislike about the product?
Haven't had anything bad to say yet, product works exactly how it's intended, but if I had to say something, it would be nice to have the ability to sort through all of the alerts in an easier way. Right now, yes you can filter by type of event, but if the GUI allowed for a better structure to see the events in a different way, it would make the product that much better.
What problems is the product solving and how is that benefiting you?
Additional email filtering; the company receives a lot of phishing and scams through email. Benefits realized is being able to see which email addresses are receiving the most spam/phishing attempts. It also scans Microsoft Teams conversations which is a huge plus because my company is just now getting heavy into it.
Flip the switch and let the magic begin!
What do you like best about the product?
It immediately begins to filter through emails pulling out phishing, spam, etc. When it finds a suspicious email, it will notify both the administrators the recipient and the recipient can request the email be restored if they believe it to be a legit email. We can then take the email, open it in a sandboxed environment before restoring the email back to the user.
What do you dislike about the product?
So far I do not dislike anything about it.
What problems is the product solving and how is that benefiting you?
With our previous product, we had a lot of false negatives. We were consistently having to restore items from quarantine. This product does an excellent job of catching actual phish and spam, and catches very few legit emails.
They Truly catch what Microsoft fails to catch
What do you like best about the product?
The install was as simple as logging in. I feel very protected with Avanan
What do you dislike about the product?
have not found anything i dislike so far
What problems is the product solving and how is that benefiting you?
Avanan stopped our impersonation emails that were getting sent to staff
Great product for any IT Department toolbox!
What do you like best about the product?
Avanan runs smoothly behind the stage working to weed out any phishing attempts Microsoft may have missed. Organizational users don't even know its running in the background. As IT professionals we appreciate the UI for monitoring our email systems. However one of the best features Avanan provides is customer support! Any issue you have they respond quickly and accurately address your concern.
What do you dislike about the product?
At this moment in time, nothing. I plan on running Avanan throughout my organization for years to come!
What problems is the product solving and how is that benefiting you?
A major hurtle we previously experienced was the amount of phishing attempts making their way through to our end users. With all the training we've provided our users, some of these emails masked themselves very well leading to user click-throughs. In order to prevent this, we attempted to further tighten down Microsoft's filter.. This led us to massive amount of false-positive emails being blacklisted which caused frustration throughout the organization. Avanan uses AI technology to intelligently determine the email's authenticity and automatically decide if it should pass it on to the user.
As powerful as it is easy to use.
What do you like best about the product?
Easy Setup, Clean GUI, easy to train end users. Very fast alert feedback that other solutions don't catch.
What do you dislike about the product?
Could use more customization for MSP use
What problems is the product solving and how is that benefiting you?
Avanan assists in tracking breached accounts, as well as providing an additional layer of mail security. It's ease of setup makes it a very popular choice.
Recommendations to others considering the product:
Give it a shot, you'll be impressed with the ease of use!
Great product
What do you like best about the product?
This product is a considerable step up over Microsoft ATP. It does a great job, but the one thing I wasn't expecting that is amazing is that is has also helped us catch accounts that have been compromised across our client-base. We have gotten alerts that let us know what an account was compromised and sending spam mail before any major damage has been done when it would have taken users many hours (or days) to report anything.
What do you dislike about the product?
So far not a lot to like. The only thing we have run into so far is that we had to separate our own domain from our MSP tenant for security reasons (to not allow all of our technicians control or visibility over our internal domain). I would prefer if there was security to allow only specific users access to specific domains to avoid having to split it off into a separate account.
What problems is the product solving and how is that benefiting you?
It is catching considerably more spam and phishing attempts than other products we have used, and also alerts us much earlier if someone has been compromised.
Easy to Implement - Impactful Results
What do you like best about the product?
Once deploying Avanan Cloud Security, we noticed a drastic improvement in Phishing prevention. Users enjoyed the solution as well as IT.
What do you dislike about the product?
I wish I could transfer spam filtering from Microsoft to Avanan instead of just Anti Phishing.
What problems is the product solving and how is that benefiting you?
Phishing and BEC.
Phishing Gone with Avanan
What do you like best about the product?
Setup was effortless and thousands of phishing attempts per week disappeared instantly. Since the install we now have only black listed two individual users.
What do you dislike about the product?
A little complicated to open a bad actor's email in a sand box - but once and done. Searching should not be too specific but I have come to admire the method ...
What problems is the product solving and how is that benefiting you?
Users no longer have to guess or contact IT to examine an email or block emails.
Quick and easy setup and instant results
What do you like best about the product?
The system instantly starts filtering out emails including phishing emails and spam, you can choose what to do with these depending on your environment such as holding emails in quarantine, delivering to the users mailbox and I believe a future feature is to place them in the Office 365 quarantine so they are all in one place is using the Avanan service with Office 365.
The sandboxing is another great feature allowing you to go into an email and open it within an sandboxed environment interactively within Chrome.
The sandboxing is another great feature allowing you to go into an email and open it within an sandboxed environment interactively within Chrome.
What do you dislike about the product?
Nothing so far, the product was easy to setup and we saw instant results with the reduction of spam and phishing emails
What problems is the product solving and how is that benefiting you?
The Office 365 Anti-Spam protection only goes so far and does not block all emails, with the use of the Avanan product I have not as of yet seen any phishing emails come through and have noticed a further decline in spam emails. With the increase of phishing during the coronavirus pandemic this product has helped combat this.
Recommendations to others considering the product:
I'd recommend this product as a solution for email security even alongside Office 365 Anti-Spam to further improve Microsoft's Anti-Spam solution
Great, I would highly recommend using it.
What do you like best about the product?
The extra layer of security Avanan gives has stopped many phishing emails that O365 did not catch.
Removing unwanted emails from youe environment is just a click away.
Removing unwanted emails from youe environment is just a click away.
What do you dislike about the product?
I do not have any complaints about this product.
What problems is the product solving and how is that benefiting you?
Many unwanted emails are being blocked and if something manages to slip through it can be removed from multiple users mailboxes within seconds.
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