ODIGO
ODIGOReviews from AWS customer
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Great tool for Call centers and great NLP Solutions
What do you like best about the product?
It is pretty simple to use. The UI is pretty smooth and it has great Natural language processing if you use voicebots.
What do you dislike about the product?
It can be buggy sometimes and can crash sometimes.
What problems is the product solving and how is that benefiting you?
It helps us in answering user calls and doing outbounds. Also, there is a voicebot which helps solve L1 user queries.
Very good
What do you like best about the product?
Able to connect with many people in different locations, saving my time to connect with them separately on other platforms and discuss the business process.
What do you dislike about the product?
Earlier it was bit confusing to get used to it.
What problems is the product solving and how is that benefiting you?
It's helping me in recruitment
Odigo
What do you like best about the product?
Its user-friendly platform makes travel planning in Japan super easy.
What do you dislike about the product?
Limited coverage outside major tourist spots.
What problems is the product solving and how is that benefiting you?
Odigo simplifies Japan travel planning by offering tailored itineraries, saving time and reducing stress.
Best Customer Service Solution - Odigo
What do you like best about the product?
First, I like that Odigo is fully cloud based and comes with great features
It makes handling customer issues and engagements easy
It is easy to deploy and integrate to exisiting software.
It makes handling customer issues and engagements easy
It is easy to deploy and integrate to exisiting software.
What do you dislike about the product?
With Odigo , there has only been good experiences and no dislikes.
What problems is the product solving and how is that benefiting you?
It is a great contact center for business and has made it eays to handle customer needs.
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