We use the product for securing email systems, protecting websites, and safeguarding web-based applications and portals.
Barracuda CloudGen WAF for AWS - PAYG
Barracuda NetworksExternal reviews
10 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Easy to install platform with valuable policy management features
What is our primary use case?
What needs improvement?
One significant area for improvement in Barracuda WAF-as-a-Service lies in its market positioning and pricing strategy. Additionally, it could operate in a local data center. This limitation hinders its adoption in regions with strict data regulations.
For how long have I used the solution?
We have been using Barracuda WAF-as-a-Service for three years.
What do I think about the stability of the solution?
I rate the platform’s stability an eight and a half out of ten.
What do I think about the scalability of the solution?
I rate the platform’s scalability an eight out of ten.
How are customer service and support?
The technical support services could be faster and more professional.
How was the initial setup?
Barracuda WAF-as-a-Service is easy to install and maintain. However, it is granular and might be complicated for multiple applications. The deployment time depends on the specific application and the complexity of the number of domains.
What's my experience with pricing, setup cost, and licensing?
The product is expensive but it offers flexible pricing. It could be affordable.
Which other solutions did I evaluate?
Barracuda utilizes Azure CDN instead of having its proprietary CDN, which may be considered a limitation when compared to competitors like Imperva's Incapsula. However, we decided to go for Barracuda for better pricing and the simplicity of basic functionality, especially for medium-sized clients who may prioritize these aspects over advanced features.
What other advice do I have?
Barracuda WAF-as-a-Service excels in threat detection and mitigation, with features including robust bot mitigation in combination with Microsoft CDN, and the effectiveness of its Advanced Threat Protection (ATP) service. It provides an ease of policy management.
I rate it a nine out of ten.
A product that offers great bot protection feature with a need to improve its stability
What is our primary use case?
I use the solution in our company to protect our website.
How has it helped my organization?
The product has improved my organization due to the protection it offers to our company's website.
What is most valuable?
The product's bot protection feature is valuable for our company. I cannot comment on anything else in the product that is valuable to our company since all its other features are common. With the product, our company doesn't face any issues. Our company's website had a contact form. Normally, my company used to face issues with bots that filled out the form and sent a masked email address to our information mailbox, which was one of our concerns because we were not getting genuine inquiries from our forms, but after the implementation of the product, we were okay.
What needs improvement?
My company had faced some downtime or an outage twice with Barracuda WAF-as-a-Service due to backend problems. The stability of the product is an area of concern where improvements are required.
I don't know much about what additional features are required in the product's future releases since I think it has almost all users. One feature I want in the solution stems from the fact that there are almost 17 applications protected in our company with the help of Barracuda WAF-as-a-Service. If I need to block one IP address for all 17 applications together, it is not possible, and I need to block the IP address on each application separately, making it a time-consuming process. It would be great if the product allows users to block an IP address for all the applications in an environment in one go rather than having to block the IP address separately for each application.
For how long have I used the solution?
I have been using Barracuda WAF-as-a-Service for almost two years. My company is an end user of the solution.
What do I think about the stability of the solution?
My company had faced a downtime of four to five hours with the solution, after which we again faced a downtime of around three hours with the product because of the tool's backend issues. Stability-wise, I rate the solution a four out of ten.
What do I think about the scalability of the solution?
The product's scalability is fine since my company initially had ten licenses for the product, and we could scale up to twenty. Scalability-wise, I rate the solution a seven out of ten.
It doesn't matter how many users use the product in our company since the solution is mainly meant to protect our company's 17 applications.
How are customer service and support?
The solution's technical support is very good. I rate the technical support a seven out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
I rate the initial setup phase a five on a scale of one to ten, where one is a difficult setup phase, and ten is an easy setup process. The product's initial setup phase was not a nice process. As I was not an expert with the product during its setup phase, some time was required to ensure coordination between our company's website and product vendor.
The solution is deployed on the cloud.
The product's deployment process took almost three months to complete.
There is a need to deploy the DNS server addresses to Barracuda WAF-as-a-Service, and in each website, 301 and redirection should be configured, after which all the other policies are to be enabled manually for each application. In our company, we have 17 applications, and we need to manually enable the policies for each application separately.
What's my experience with pricing, setup cost, and licensing?
I rate the product's price a five on a scale of one to ten, where one is low, and ten is high. There are no additional costs to be paid apart from the standard licensing fees attached to the solution.
Which other solutions did I evaluate?
Against Barracuda WAF-as-a-Service, I think my company had tried two products, one of which was Imperva, but I don't remember the name of the Other product. My company chose Barracuda WAF-as-a-Service over Imperva since the latter was too costly compared to the former solution.
What other advice do I have?
I don't know what to say about the product after seeing the solution have a downtime twice in a span of two months. I cannot recommend the product to others.
If I consider the solution's downtime, because of which it is not possible for the product to offer its features to support backend processes, I rate the overall product a six out of ten.
the WAF with amazing pre and post deployment support
We have evaluated a few other WAF solutions⦠and our overall experience with the others compared to Barracuda re-enforces our final decision to go with BarracudaâÂÂs WAF.
Here is why BarracudaâÂÂs WAF stood outâ¦
They have a knowledgeable and capable onboarding team and process.
They have a responsive support team.
Their http://campus.barracuda.com site and the built-in online help docs (accessible from the WAF) are well written and actionable.
Barracuda's WAF helped us secure more instances on AWS.
Within minutes, the solution was easily deployed using the AWS Marketplace and analyzing traffic in passive mode. Once the necessary changes were applied, the WAF was in production mode and protecting traffic.
Their WAF solution also includes a geo-filtering feature that allowed us to decommission an instance from an alternate provider.
Currently We are using it
What do you like best about the product?
User Friendly Web Application with all categories.
What do you dislike about the product?
Bit complex navigation for some items but ok to use.
What problems is the product solving and how is that benefiting you?
good in aspects of its work.
Barracuda Firewall Review
What do you like best about the product?
My favorite aspect about this software is that it has the capability to protect all of your devices within the same program.
What do you dislike about the product?
There is nothing I dislike about this software at this point. I think it is fast, affordable and easy to use.
What problems is the product solving and how is that benefiting you?
It is making us more comfortable that we are not being hacked or losing any of our private information in cyberspace.
Recommendations to others considering the product:
I would definitely try using this software over anything else on the market.
I have been a user of Barracuda Firewall. The only frustration I have is how good the software is!
What do you like best about the product?
If, I owned a business I would want to implement something like this. The main items my employer does not want employees to access are shut down entirely. It's amazing how they are able to ensure certain sites are not permitted.
What do you dislike about the product?
It is entirely frustrating to have to deal with cites you need to use or business use blocked by Barracuda. I see why an employer would wish to have this software in place however. It is also difficult to have a cite lifted from the ban.
What problems is the product solving and how is that benefiting you?
Our company had a lot of difficulties in the past with users slacking off and not doing the required work during work hours. Now they are more focused because they have to be. We have also seen an increase in security and have been less prone to hacks. It has been good working with Barracuda to get this increased security.
Recommendations to others considering the product:
Yes, it is clear our company has benefited from using this type of software. It has been good to see our team get better at managing their time.
Great Firewall and Security Tool
What do you like best about the product?
Barracuda has an easy to use interface and configuration is not only very versatile, but very logical.
Weather you have a few users or an entire fleet, this option will keep you covered.
Weather you have a few users or an entire fleet, this option will keep you covered.
What do you dislike about the product?
Basic setup is logical and easy, more custom and complicated setups require a higher than average knowledge of firewalls and network logistics. Not a big issue, but startups may be challenged if they do not have access to higher end resources
What problems is the product solving and how is that benefiting you?
We have used Barracuda to safeguard not only our network from intrusion but to limit our internal liability due to unauthorized "surfing".
Recommendations to others considering the product:
Do your homework, be sure that you know what you need, Barracuda is a great tool but not perfect for every application. Be sure to purchase the proper tool for you job and you will be happy with your purchase!
Great Product, Great Company
What do you like best about the product?
Barracuda systems are very easy to use and administer. The firewall is great for web security and if there are any issues Barracuda's support is one of the best.
What do you dislike about the product?
Nothing to dislike. We use many different Barracuda products and all work very well.
What problems is the product solving and how is that benefiting you?
The firewall protects the internal network from outside attacks. This benefits the users and admins from having no down time when someone is trying to hack into the network.
Recommendations to others considering the product:
Great product that you won't regret switching too!
Secures work network, simple set up.
What do you like best about the product?
No downtime, services are always up and running (thus far). Nicely integrates with the other Barracuda services we have on the network.
What do you dislike about the product?
Sometimes changing your personal configuration is a bit cumbersome.
What problems is the product solving and how is that benefiting you?
Securing our network, virtually no downtime. Works well with other applications
Recommendations to others considering the product:
Definitely have a dedicated network guy at hand to get this up and going.
Decent Option
What do you like best about the product?
Good features and user friendly interface. Great support!
What do you dislike about the product?
Some features require a higher end device. The lower end models are limited, check before you buy.
What problems is the product solving and how is that benefiting you?
Providing a cost effective firewall to protect the company.
showing 1 - 10