Upfluence
UpfluenceReviews from AWS customer
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Great product and smooth onboarding!
What do you like best about the product?
Product has been great so far and Sarah was super helpful with onboarding!
What do you dislike about the product?
Nothing I have come across so far but have only been using for 2 weeks.
What problems is the product solving and how is that benefiting you?
Upfluence has been great for Influencer outreach and organizing campaigns.
Great insights into the Influencer world and Great Customer Service
What do you like best about the product?
The platform provides great insights of what's behind the Influencers. Easy to manage multiple influencers and payout process is intuitive. On top of that, customer service is helpful.
What do you dislike about the product?
So far we like what we've seen and used.
What problems is the product solving and how is that benefiting you?
We had limited knowledge on who are the big influencers names in our industry. Having Upfluence made the process of finding them easier.
Way to difficult for both user and creators.
What do you like best about the product?
Spent 6 months using Upfluence and found it to be so time-consuming and unintuitive to use that I had to force myself to go on every day and find creators. Even the creators who signed up for my campaign had difficulty using the deep link and getting paid- which is pretty bad when you're trying to establish a trusting relationship with influencers. It's complicated, expensive, time-consuming and difficult. If you have a staff person whose sole responsibility is influencer marketing, perhaps you'll have better luck. I signed up for Levanta at the same time as I signed up for Upfluence. In six months, Levanata generated 3x as many sales and took just minutes to use. Plus on Levanta creators can sign up on their own- you don't have to pitch them.
I predict Upfluence will be sold or out of business in a year- way too much money, way too much work, small results.
I predict Upfluence will be sold or out of business in a year- way too much money, way too much work, small results.
What do you dislike about the product?
Way too complicated for an average business to use unless yoy have a full-time dedicated person who spends all day doing nothing else. Don't believe he reviews that it's easy to use. I did. It's anything but easy.
What problems is the product solving and how is that benefiting you?
Upfluence didn't solve problems, but created them. I had to involve support every step.
Campaign outreach made easy
What do you like best about the product?
We have a Shopify store, and I love how well it integrates with Upfluence. We didn’t use any software before to manage our campaigns, and it’s really helping us scale, especially with outreach. I like that we can automatically import our product catalog and ship what influencers select. We also share discount codes with them and can track sales and pay commissions based on that. We just started using their payment app too. The onboarding team was super helpful—there are a ton of options when setting up a campaign, so it was great having someone guide us through it. I’m also really happy with their chat support. They host live Q&A sessions, and even though it’s a bit personal, I love the format—jump in with my questions for 10 minutes and then I’m done.
What do you dislike about the product?
Pinned posts, isn’t available because it's private and they explained it's illegal to collect. Even though I’d love to have access to it, I really appreciate how careful and transparent they are about the data we can use. That means a lot to us.
What problems is the product solving and how is that benefiting you?
Before, I was using spreadsheets and manually tracking which influencers to ship products to, and managing emails was a mess. I really like how this platform centralizes every step of the collaboration. I can also pay influencers directly, without needing to get every commission approved by the finance department.
Great Influencer Management Software
What do you like best about the product?
The platform is great, to have everything you need regaring influencer management in one place is priceless, specially if you have a small team.
Also, the 1:1 onboarding experience with Sarah was impecable! She was very helpful through all process, explained everything step by step, helped me creating campaigns, and gave me insightful tips and insights that were truly essential! :)
Also, the 1:1 onboarding experience with Sarah was impecable! She was very helpful through all process, explained everything step by step, helped me creating campaigns, and gave me insightful tips and insights that were truly essential! :)
What do you dislike about the product?
The only thing I would improve would be to have automatic invoices when topping up the Upfluence Pay account and also more options to automate the email flows (for now, the condition is limited only to replied to the email or not).
What problems is the product solving and how is that benefiting you?
Helping me keeping things organized and also saving me tons of time with influencer search, payments and more!
The Campaign tool saves tons of time on manual tasks, boosts efficiency, and halved my IM team
What do you like best about the product?
Saved my team a lot of time on daily campaign process.
Made tracking sales results clearer than ever.
Support team is top helpful, not just providing robotic answers but truly offering assistance.
Made tracking sales results clearer than ever.
Support team is top helpful, not just providing robotic answers but truly offering assistance.
What do you dislike about the product?
Since it offers all features from finding influencers to tracking campaign performance, it took me 2-3 meetings with their team before I felt mastering the tool, there are many useful tricks that you'll need to attend a few meetings to learn.
What problems is the product solving and how is that benefiting you?
Initial outreach to influencers is always a challenge while their scheduled follow-up feature has saved our team a lot of time.
Manually checking creators' gifting lists and shipping addresses was a hassle, but Upfluence helps me collecting this information automatically from creators in the first step. I also no longer have to manually share sales results with each creator at the end of the month—they can easily check it in their creator space. All I need to do is toggle a button in Upfluence to share the sales info.
Manually checking creators' gifting lists and shipping addresses was a hassle, but Upfluence helps me collecting this information automatically from creators in the first step. I also no longer have to manually share sales results with each creator at the end of the month—they can easily check it in their creator space. All I need to do is toggle a button in Upfluence to share the sales info.
Great Platform for Influencer Marketing and Campaign Management
What do you like best about the product?
We’ve been using Upfluence for 7 monthsto manage our influencer marketing campaigns, and it has made the process much smoother and more efficient. The platform offers a vast database of influencers, making it easy to find the right fit for our brand. We especially appreciate the filtering options, which allow us to target specific niches and demographics quickly.
The integration with Shopify has been seamless, and the ability to track performance metrics in real-time has helped us optimize our campaigns on the go. The reporting tools are user-friendly and provide clear insights into influencer engagement, ROI, and campaign reach.
The customer support team has also been incredibly responsive and helpful whenever we've had questions or needed assistance.
Many thanks to Mai, who helped and saved me many, many times xx
The integration with Shopify has been seamless, and the ability to track performance metrics in real-time has helped us optimize our campaigns on the go. The reporting tools are user-friendly and provide clear insights into influencer engagement, ROI, and campaign reach.
The customer support team has also been incredibly responsive and helpful whenever we've had questions or needed assistance.
Many thanks to Mai, who helped and saved me many, many times xx
What do you dislike about the product?
Pricing might be on the higher side for smaller businesses
What problems is the product solving and how is that benefiting you?
Real-time performance tracking
Easy To Navigate Platform For Bulk Outreach to Influencers, Good Support Team
What do you like best about the product?
Had an Individual Onboarding in my package which made set up and adaption super easy as they walked me through each step and gave me customized training.
Was able to find 150 infleuncers to reach out to within a few hours and then make a campaign to bulk outreach. I liked the automated follow up emails if an infleuncer didn't answer. They have live customer support calls every week that I joined last week where they answer any questions I had an we were able to get my Shopify and Outlook email integrated easily.
Was able to find 150 infleuncers to reach out to within a few hours and then make a campaign to bulk outreach. I liked the automated follow up emails if an infleuncer didn't answer. They have live customer support calls every week that I joined last week where they answer any questions I had an we were able to get my Shopify and Outlook email integrated easily.
What do you dislike about the product?
The initial invite email went to my supervisor instead of me so it took an extra day to get the link to my email.
What problems is the product solving and how is that benefiting you?
Finding influencers in bulk and being able to manage the outreach process. They have a draft submission link so we can review the influencers posts prior to them posting. This is very helpful because previously we were using only Dropbox and we would miss influencers submissions.
Upfluence won me over
What do you like best about the product?
The onboarding people are nice and onboarding went smoothly. Their in-house management is awesome. Best customer service you could ask for. The platform seems to have an endless amount of features.
What do you dislike about the product?
The Upfluence platform didn't immediately work with our internal platform, but that has been addressed by their team and they've surprisingly found a way to make it work. Very impressed.
What problems is the product solving and how is that benefiting you?
Upfluence helps us manage a large volume of influencers and content creators.
So many amazing features and integrations
What do you like best about the product?
So easy to see results from this tool. We use this platfomr daily, and it has integrated with many of our other marketing tech stack (social media posting, ECOM, emailing, etc.). We are not experts in influencer marketing, but the customer support team made it easy to put it in place and implement - now we can truly see and track our influencer marketing efforts through sales.
What do you dislike about the product?
It has a little learning curve, but once everything is set up and in place, creating new campaigns is easy/
What problems is the product solving and how is that benefiting you?
Showing our executive team that influencer marketing can be a real marketing and sales channel. Its not just "fluff" but real tangible business and performance metrics. We can now track ROAS.
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