My main use case for Netskope is for SWG and reverse proxy.
We have used Netskope for forward proxy to protect from different malicious websites, malicious links, and malicious files so that we can secure our environment.
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Netskope end point security
What do you like best about the product?
the configuration and the licensing part.
What do you dislike about the product?
complicated graphical user interface for the first time installation.
What problems is the product solving and how is that benefiting you?
Netskope is having the advance DLP protection which keeps us in check of the information not been exposed over the cloud. Additionally its endpoint is easy to deployment.
Netskope : A modern security platform with integrated AI
What do you like best about the product?
Most liked part of this product is that you can configure to route all the traffic through the Netskope cloud to filter (HTTP/HTTPS) for deep analysis, this feature of Netskope is quite useful to protect your organization from any attack and you can add exceptions to bypass the traffic of trustworthy apps. You can integrate the device classification to make the dependency of Netskope on other apps like antivirus. Policy making and updating is quite easy and you can frequently update your policy according to your requirements.
Their support team is team is very helpful and easily available to help you out wherever you are stuck.
Their support team is team is very helpful and easily available to help you out wherever you are stuck.
What do you dislike about the product?
Most disliked part, I would highlight that their agent will disable or go into failclosed conditions automatically without any changes made from admin side. Second, they don't have any uninstaller tool, so if they provide then that will be very useful for the clients which are unmanaged from the dashboard. Its implementation will take some expertise so better go with OEM support while purchasing.
What problems is the product solving and how is that benefiting you?
Previously we were using the forticlient software for cloud security and VPN solutions and Trend Micro for DLP in those products we were facing issue like delay in implementation of policies and the highlighting part of this product is that it has the CASB feature which we were lacking on those solutions.
It is helping our organization like we can provide the access according to the role and that much of access which is necessary like if a user requires the upload access so we can only provide him the uploading rights and he can't be able to download any file from that portal which protect the organization from any malware.
It is helping our organization like we can provide the access according to the role and that much of access which is necessary like if a user requires the upload access so we can only provide him the uploading rights and he can't be able to download any file from that portal which protect the organization from any malware.
Netskope- One solution for proxy and clod applications
What do you like best about the product?
Netskope platform is very user friendly anyone can learn the console in a very short time also it is as good as centralised console where you can configure the internet access policies and NPA policies in single console
What do you dislike about the product?
Dislike of the platform nothing as such I have came accross yet
What problems is the product solving and how is that benefiting you?
As the name says one platform it is really true you don't need other console for ztna policies and internet access policies differently it comes in single console
Simplifying Cloud Security with Netskope One
What do you like best about the product?
One of the main advantages of Netskope One Platform is consolidation. Instead of buying and managing separate tools for firewall, proxy, VPN, DLP, etc., organizations get everything in one place. This reduces complexity and improves response time to threats.
What do you dislike about the product?
For small to mid-sized businesses, licensing can be expensive, especially if deploying the full SASE suite.
What problems is the product solving and how is that benefiting you?
Data Leakage from Cloud and Web
Problem: Users may upload, share, or download sensitive data to personal apps (e.g. Gmail, Dropbox).
How Netskope helps: Data Loss Prevention (DLP) policies control where and how data can move — across web, SaaS, and private apps.
Problem: Users may upload, share, or download sensitive data to personal apps (e.g. Gmail, Dropbox).
How Netskope helps: Data Loss Prevention (DLP) policies control where and how data can move — across web, SaaS, and private apps.
Netskope is one of the best cloud solution
What do you like best about the product?
Easy to use and ease to implement. Support also very good
What do you dislike about the product?
some Agent support issues towards MAC assets
What problems is the product solving and how is that benefiting you?
CASB,SWG,NPA
Increased security and threat detection save significant time
What is our primary use case?
How has it helped my organization?
Netskope has positively impacted our organization by securing all our systems, and the response time is also less, with a high catch rate for any incident.
What is most valuable?
The best features that Netskope offers in my experience include SSC for secure services, CASB which helps to protect from different attacks, SWG feature, cloud firewall, SDPN which helps to create an instant connection, and remote browser isolation which isolates uncategorized and risky websites.
Compared to Checkpoint as SaaS, the catch rate of Netskope was very high and the system consumption rate such as RAM, ROM, and memory consumption for Netskope was less compared to Checkpoint SaaS. Netskope has positively impacted our organization by securing all our systems, and the response time is also less, with a high catch rate for any incident.
What needs improvement?
Netskope's pricing is very high compared to other vendors, and compared to Zscaler, Netskope has less capability.
For how long have I used the solution?
In my last company, I have used Netskope for around one year.
What was my experience with deployment of the solution?
We encountered some challenges during the configuration process, but the Netskope support team helped us cope with all the challenges.
What do I think about the stability of the solution?
Netskope is stable, but sometimes it can cause some errors.
What do I think about the scalability of the solution?
Netskope is scalable.
How are customer service and support?
The customer support experience was moderate. When asking critical questions, we did not receive responses on time, but for general queries, we received timely responses.
I would rate the customer support a six on a scale of one to ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I did not use a different solution before Netskope.
How was the initial setup?
The initial setup with Netskope was straightforward.
What was our ROI?
I have seen a return on investment with Netskope as we saved a lot of time by catching all the threats and thoroughly understanding the cases.
Which other solutions did I evaluate?
I did not evaluate other options before choosing Netskope.
What other advice do I have?
There was an incident where a user was attempting to access a malicious website. The user's attempt caused a download of malicious software in the system, but because of Netskope, we were able to track all the logs and block that particular malware at the network level.
I cannot give an exact rate for how quickly Netskope detects and blocks threats because that rate changes every day.
Netskope is deployed in our organization as a hybrid cloud. We are using AWS as part of our hybrid cloud setup. We purchased Netskope through channels and other vendors, not through the AWS Marketplace.
The deployment of Netskope in our environment was medium scale. Billing depends on how you are using Netskope, and according to my experience, it should be discussed with sales people. Questions regarding pricing, setup cost, and licensing should be directed to higher management as I do not have visibility into these aspects.
If your company has a quite complex or normal setup, you can use Netskope as it is the best solution for catch rate and return on investment.
I rate Netskope eight out of ten because some complex issues are not diagnosed properly and responded to correctly by their support team, plus there are sometimes issues in the product.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Provides secure remote access and web navigation protection with highly customizable features
What is our primary use case?
My main use cases for Netskope are to provide a secure way for remote access and eliminating traditional VPN, and also to protect the web navigation for the users.
What is most valuable?
The most helpful features in Netskope are the data loss prevention module, the anti-malware module, and the integration that it has with Information Rights Management from Microsoft.
It has better categorization and more granular features regarding web protection, as it allows me to control HTTP methods. I can publish WhatsApp web for my users as read-only, for example. Other providers cannot; they are only on and off, and do not have the granularity for a website to be read-only.
That comes with a downside, which is that they need to regularly update their controls to support those features in those websites.
What needs improvement?
In terms of improvements, the possibility to export the dashboards or the data directly to Power BI would be better. The solution has its own data, but you don't get much customization that perhaps you would be able to if you were somehow able to extract the data from an API call and load it into a Power BI dashboard.
For how long have I used the solution?
I have been working with that tool for three years.
How are customer service and support?
If I were to describe Netskope support, I would say it is above average; it is very good. It's not yet excellent, however, it's very good.
It takes some time to get help as they always try to start from the beginning. There are several steps until I get a qualified, specialized technician. Most of the time, we are fairly IT savvy, so most of the issues we can resolve for ourselves, and when we open a ticket, it's something really complicated, yet we always face level one technicians that try to accomplish the same things that we already did. In those cases, we lose time until we get level two or level three support that helps us go into the situation better.
How would you rate customer service and support?
What's my experience with pricing, setup cost, and licensing?
That's a tricky question regarding the pricing of Netskope. It's quite expensive. That said, if I compare that we did with other solutions, it's somehow justified.
What other advice do I have?
I don't know about Netskope providing any sort of AI features at this time. We haven't gone in that way yet, and I'm not aware. Our company's decision is that we're not going there yet.
I would rate Netskope an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Centralized policy management and real-time protection provide consistent security across locations
What is our primary use case?
What is most valuable?
The centralized policy management is essential for applying consistent controls across all locations. The cloud enablement feature helps eliminate on-premises infrastructure by adopting Netskope. For threat detection and prevention, being able to lay down specific granular controls to block uploads to non-approved websites or web apps is very effective. Real-time protection enhances our security posture by providing continuous monitoring and prevention at the endpoints, which is spread across individuals working from various locations.
What needs improvement?
The right categorization of websites needs improvement. It is important for the solution to correctly categorize websites as genuine or non-genuine, fitting them into the right category.
For how long have I used the solution?
I have been using Netskope for more than one and a half years.
What was my experience with deployment of the solution?
Our deployment experience was seamless, and we did not face any significant challenges.
What do I think about the stability of the solution?
The connectivity is stable, with minor issues surrounding the blocking of government websites and website miscategorization.
What do I think about the scalability of the solution?
The solution is easy to scale for our use case and we have approximately 8,500 users working with it.
How are customer service and support?
The customer service and support are good. They align the right people at the right time to solve our problems, providing focused support.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We evaluated Forcepoint and Zscaler before choosing Netskope.
How was the initial setup?
The initial setup is straightforward and generally easy. I would rate the setup nine out of ten.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable compared to other products.
Which other solutions did I evaluate?
We evaluated Forcepoint and Zscaler.
What other advice do I have?
Netskope is a good product if it is configured intelligently. Having product knowledge is important before configuring, and the right deployment strategy should be in place. If properly strategized, it's a good product to adopt for businesses of any size. I rate the overall solution nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
User-friendly console integrates robust security features for seamless traffic management
What is our primary use case?
I have been maintaining and monitoring internet and intranet traffic via Netskope. Our customers face issues like blocking of domains and URLs as they try to access and download files from various websites. They raise requests or tickets about this, and I use Netskope to manage these access requests.
What is most valuable?
Netskope serves as a single web console carrying out multiple functionalities: Zero Trust Network Architecture (ZTNA), Secure Web Gateway (SWG), Cloud Access Security Broker (CASB), Web DLP, and firewall services. I can toggle between these features on a single platform, enhancing ease of use. In comparison, Zscaler requires multiple consoles for managing similar features. Having these functionalities integrated into one dashboard makes Netskope efficient and user-friendly.
What needs improvement?
The limitations in Zero Trust's publisher sessions are a concern. Currently, it supports only between 15,000 to 32,000 sessions. There is a pressing need to expand this to 64,000 sessions, as current limitations often cause disconnections when accessing internet domains. Increasing this capacity could resolve many connectivity issues.
For how long have I used the solution?
I have been working with Netskope for over three years.
What do I think about the stability of the solution?
Netskope has proven to be stable, which is reflected in my rating of nine out of ten. I have not encountered stability complaints.
What do I think about the scalability of the solution?
My experience is limited to Netskope in the SASE part, so although I find it scalable, I cannot compare it extensively with competitors. However, I would describe it as pretty good.
How are customer service and support?
The support team is excellent, and I would rate them nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
In the past, I worked with Netskope in a different group, focusing on Netskope alongside firewalls.
How was the initial setup?
The setup process is very easy. I would rate it nine out of ten.
What about the implementation team?
I am both an implementer and a reseller of Netskope.
Which other solutions did I evaluate?
Previously, I worked with Zscaler, which is similar in function to Netskope but operates on multiple consoles.
What other advice do I have?
Netskope's single dashboard makes it a lightweight and user-friendly solution. Businesses should consider Netskope to enhance operations, as its structure is likely to attract users. It provides valuable features within one platform, making it effective and appealing. I rate the solution nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Cloud-based security solution effectively manages security policies and integrates with identity providers
What is our primary use case?
I use Netskope for cloud-based security within our organization's multi-cloud environments. It helps with ease of deployment and configuration, enabling us to manage security policies and integrate them with other solutions like identity providers.
How has it helped my organization?
Netskope has allowed us to effectively configure security policies and manage them across our environment while providing a secure and efficient solution.
What is most valuable?
Netskope is highly effective for Data Loss Prevention (DLP) with its inbuilt DLP capabilities. It protects data in the cloud, on the web, and in emails. The threat protection capabilities are beneficial, especially in reducing the load on email traffic by preventing phishing emails and providing malware protection from advanced threats. The easy deployment and configuration of the security policies make it a valuable solution.
What needs improvement?
A bit of latency is observed in some of the applications. In future updates, I would like to see improvements in latency, as well as enhancements in advanced threat protections. Specifically, the use of AI/ML for anomaly detection and dealing with signatureless advanced threats would be beneficial.
For how long have I used the solution?
I have been using Netskope for almost a year.
What do I think about the stability of the solution?
I would rate the stability of Netskope around eight out of ten.
What do I think about the scalability of the solution?
Netskope is highly scalable and has supported our organization's growth without any challenges.
How are customer service and support?
I haven't encountered any major challenges with Netskope's technical support.
Which solution did I use previously and why did I switch?
I previously worked with Zscaler, but I switched to Netskope due to an organizational change.
How was the initial setup?
The initial setup was smooth and easy. The installation and configuration were seamless, making it straightforward to deploy.
What about the implementation team?
The implementation was a distributed deployment with teams from different regions taking part. So, I can't provide an exact number of people involved.
What was our ROI?
In terms of cost savings, the solution is effective and comes at a lower cost compared to competitors like Zscaler.
What's my experience with pricing, setup cost, and licensing?
Netskope is cost-effective compared to similar solutions like Zscaler.
Which other solutions did I evaluate?
I have evaluated both Zscaler and Netskope, and found that both are leading solutions.
What other advice do I have?
I would rate the overall solution eight out of ten. Netskope is easy to deploy, with effective proxy solutions. It plays a critical role in cloud security, especially regarding the SASE framework and zero trust principles.
Which deployment model are you using for this solution?
Public Cloud
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