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Reviews from AWS customer

2 AWS reviews
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4-star reviews ( Show all reviews )

    reviewer2785464

Improved cloud visibility has reduced manual audits and supports better tagging governance

  • December 26, 2025
  • Review from a verified AWS customer

What is our primary use case?

My primary use case for Firefly is cloud asset visibility, governance, and tracking across AWS environments.

For cloud asset visibility and governance in my AWS environment, Firefly helps me to quickly identify untagged and orphaned resources across multiple AWS accounts that I have. This allowed me to enforce ownership and clean up unused assets that were visible to me.

What is most valuable?

Firefly simply acts as a single source of truth for my cloud inventory and governance, and it complements my existing cloud and FinOps processes rather than replacing them.

Features such as Cloud Asset Discovery, Tagging Compliance, Ownership Mapping, and Cost Visibility are the strongest features that Firefly offers in my experience.

Among those features, I find myself relying on Tagging Compliance the most because I am relying on Tagging Compliance to tag all the cloud inventory with it.

Firefly has positively impacted my organization by improving visibility, accountability, and governance maturity of my cloud.

I have already reduced manual cloud audits by 40 to 50 percent and identified several unused or unowned resources for cleanup. While it is still early to say, it has definitely helped me a lot.

What needs improvement?

In my opinion, more advanced automation and prescriptive remediation would definitely add value to Firefly.

Enhanced reporting flexibility and deeper historical trend analysis would be useful improvements for Firefly.

It is early to rate it since I have been using it for a couple of months only, but the more I leverage its features, the more I realize its true value. However, I still see a lot of improvement scope in their service. I may still be figuring that out, but it definitely has a long way to go.

At the moment, I believe it is too early for me to report any additional improvements needed. I am still evaluating and using it, as I just started using it.

For how long have I used the solution?

I have been using Firefly for around three to four months, approximately.

What do I think about the stability of the solution?

Firefly has been stable in my usage so far.

What do I think about the scalability of the solution?

Scalability looks strong based on my current usage of Firefly.

How are customer service and support?

Firefly's customer support has been responsive and helpful, especially during onboarding.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

Previously, I relied on native cloud tools and spreadsheets for managing the same work, and I switched to Firefly to get centralized visibility and governance without heavy manual efforts.

How was the initial setup?

I purchased Firefly through the AWS Marketplace.

What was our ROI?

I have definitely seen a return on investment with money and time saved.

What's my experience with pricing, setup cost, and licensing?

So far, my experience with pricing, setup cost, and licensing is good. I do not face any challenges; it appears to be transparent.

Which other solutions did I evaluate?

Before choosing Firefly, I evaluated native AWS tools and a few FinOps and cloud visibility platforms.

What other advice do I have?

I would advise others looking into using Firefly that it works best when paired with clear ownership and governance processes. Defining tagging and accountability standards early helps to get maximum value.

Firefly is definitely a strong platform for organizations early to mid-journey in cloud governance and FinOps. With continued automation and reporting enhancements, it can deliver even more value.

I find this interview well-structured and easy to follow.

My overall review rating for Firefly is an 8 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Guibril D.

Simplified infrastructure management with a clear interface and efficient workflows

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
Firefly Cloud Infrastructure Automation greatly facilitates the management and deployment of infrastructure through a clear interface and well-structured workflows.
What do you dislike about the product?
At the beginning, the setup can be a bit complex; there are many features and concepts to understand before becoming fully autonomous.
What problems is the product solving and how is that benefiting you?
Firefly Cloud Infrastructure Automation helps me solve the problems of repetitive manual deployments, inconsistency between environments, and waiting time to deploy new services to production.


    reviewer2787516

Creative workflows have become faster and have saved time for complex visual documentation

  • December 12, 2025
  • Review from a verified AWS customer

What is our primary use case?

I have been using Firefly for creator purposes, specifically for creating images, videos, vectors, and design elements.

I have been working on a few projects that require documentation, and those projects need images, videos, and vectors. Firefly serves this purpose for me.

I am still experimenting with Firefly, so I have a long journey ahead.

What is most valuable?

Firefly's overall seamless integration with Adobe tools like Photoshop stands out in my experience and has been helpful.

The integration with Adobe tools has made several tasks easier that were previously taking longer to complete. This integration of Firefly with the Adobe tool ecosystem as a whole helped us cut time.

Creative workflows have become shorter with Firefly, and that is giving us more time to work on the development part. Earlier, about two to three hours used to go into making technical diagrams and structures, which has been shortened down to thirty minutes now with Firefly.

What needs improvement?

At times the image quality from Firefly is inconsistent. That is something that could be improved.

There is limited creative visibility that could be worked on. Firefly is already a pretty good tool, but if those shortcomings are improved, then this would be a ten-out-of-ten product.

For how long have I used the solution?

I have been using Firefly for about two to three months.

What do I think about the stability of the solution?

Firefly is stable in my experience.

What do I think about the scalability of the solution?

I have not been required to scale Firefly out or in as per my use case, so I am not able to provide a precise answer to this question.

How are customer service and support?

We have had one interaction where we were stuck and the team helped us get unblocked. It was a good experience, and I would rate the customer support at nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not use anything else that was helping us generate images with artificial intelligence.

What other advice do I have?

I can tell you about time savings, but the exact metrics are beyond the scope of my work, so I do not have them. Personally speaking, I have been spending less time on creating visuals for presentations and documentation purposes. If your work is intensively centered on visuals, then Firefly is a good product. I would rate this product at eight out of ten overall.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Hiren V.

Bringing Order and Automation to Multi-Cloud Management

  • August 14, 2025
  • Review provided by G2

What do you like best about the product?
It shows all my cloud resources in one place and makes it easy to turn them into code. I also like how simple it is to keep things organized and secure.
What do you dislike about the product?
Some features take time to learn, and it can feel a bit expensive for smaller teams.
What problems is the product solving and how is that benefiting you?
Firefly helps me keep track of all my cloud resources, even the ones created outside of code. It reduces mistakes, keeps everything organized, and saves time by turning existing setups into reusable code.


    Information Technology and Services

Streamlined Cloud Operations with Powerful Automation

  • August 01, 2025
  • Review provided by G2

What do you like best about the product?
The Firefly Cloud Infrastructure Automation Approach has fundamentally changed how we manage and standardize how we run our cloud infrastructure. It easily integrates into the ecosystem of tools, workflows, and processes we have already in place in the DevOps area. This allows us to deploy faster with less error. Its real-time view of our infrastructure as code state keeps our security posture and compliance in mind on all environments. The drift detection and drift fixing features are tremendous for maintaining our standardization. Ultimately, it enhances the operational efficiency of our cloud development processes and helps to accelerate time to value.
What do you dislike about the product?
Although Firefly has solid automation capabilities, the onboarding and set-up might be overwhelming for teams that are new to IaC, and those that have differing cloud providers they use. The learning curve can be a little high, and additional documentation or examples on features that are a docu-tion better, would help with some advanced features. Also, the price model may not be the best if you are part of a small team or startup with budget limitations. Some UI seems a little unintuitive so some actions have extra steps to perform a basic tasks.
What problems is the product solving and how is that benefiting you?
Firefly Cloud Infrastructure Automation is solving a few real headaches for me and my team. One big problem is the time we used to waste managing cloud resources manually


    Lokesha K.

Firefly is a best tool for Asset management and cloud management

  • January 11, 2025
  • Review provided by G2

What do you like best about the product?
Firefly Asset Management can be easily integrated with all public cloud and datacenter to discover all resource. We have pre-built dashboard available to view all resource in a unified dashboard. It definitely help for a customer where they are lack in CMDB.
What do you dislike about the product?
Firefly Asset Management license cost is based on the usage, one need to understand the how pricing before purchase the solution.
What problems is the product solving and how is that benefiting you?
Firefly Cloud Asset help for a customer if they are lack in CMDB management. We have Integrated with Automation tool like Terraform to provision a service into public cloud and discovered all public cloud resources as part of POC.


    Matthias M.

Make us save time and money

  • February 15, 2024
  • Review provided by G2

What do you like best about the product?
Very useful tool to help bring existing infrastructure into Infrastructure as code. Easy to use and to onboard. Very reactive support and enthusiastic team.
What do you dislike about the product?
Not all resource types are supported. Some cryptic configuration language that needs to be understood and learned. Product is quite young, so there are some bugs, but they are generally quickly fixed.
What problems is the product solving and how is that benefiting you?
Firefly allow us to codify easily cloud resources that have been provisionned manually.


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