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Best customer service in this field
What do you like best about the product?
A great company with a beneficial and efficient global payroll solutions, especially for those who employ in various countries. Papaya Global is a very friendly and easy-to-implement platform.
The implementation and customer success team is always available and professionals and help with what is needed.
Perfect for a company like us .
The implementation and customer success team is always available and professionals and help with what is needed.
Perfect for a company like us .
What do you dislike about the product?
So far I am happy with the Papaya Global services .
What problems is the product solving and how is that benefiting you?
One managemnet report in one single format . Swiching from manual report to automatice global report in 2 minutes .
Easiest and Best way to look at your finances
What do you like best about the product?
The UI is amazing you find every single document at one place, easy to download and view and easy for decalration and stuff
What do you dislike about the product?
How it just throws the payslip and tax computation sheet together and with same name. atleast the name of the pdf should be different, Not sure if this is something from papaya side or my employer issue but yeah that's irritating
What problems is the product solving and how is that benefiting you?
Payslips and all the finances at one place and easy to download view store and perform all the operations
Papaya as global EoR provider
What do you like best about the product?
Very positive experience so far:
Friendly, responsive and supporting team
Platform is straightforward and intuitative
Good notifications
Short onboarding time
Good cooperation with local partners
Friendly, responsive and supporting team
Platform is straightforward and intuitative
Good notifications
Short onboarding time
Good cooperation with local partners
What do you dislike about the product?
Invoices in dispute- long time to correct an invoice
What problems is the product solving and how is that benefiting you?
to hire talents internationally
Dependable "Employer of Record"
What do you like best about the product?
I like the idea where they have a point person for our account who responds to our queries in no time. We always felt confident that somebody is rightfully in charge.
On-boarding of employees is super-easy in their portal; and if you need assistance, their Customer Support assigned to our account is always easy to reach... and to top it all, very professional to deal with.
On-boarding of employees is super-easy in their portal; and if you need assistance, their Customer Support assigned to our account is always easy to reach... and to top it all, very professional to deal with.
What do you dislike about the product?
In all business dealings, we do have some hiccups though, but i don't want to highlight that.
As what matters most to us, everytime we have a problem with Papaya, they're readily available to assist. In short, they're not gonna throw us off the bus... in times of problem/s.
As what matters most to us, everytime we have a problem with Papaya, they're readily available to assist. In short, they're not gonna throw us off the bus... in times of problem/s.
What problems is the product solving and how is that benefiting you?
They handle everything about our Payroll Management, and all we have to do is pay the whole thing and Papaya as well.
We have more time to focus on our business for growth, and leave the Payroll hassle to Papaya, the whole time!
We have more time to focus on our business for growth, and leave the Payroll hassle to Papaya, the whole time!
Thanks!!
What do you like best about the product?
A great company with a beneficial and efficient solution, especially for those who employ in various countries. Support many countries. A friendly and easy-to-implement platform.
The customer success team is always amiable and available, gets back quickly and tries to help as much as possible with what is needed.
The customer success team is always amiable and available, gets back quickly and tries to help as much as possible with what is needed.
What do you dislike about the product?
Nothing I can think about at the moment :-)
What problems is the product solving and how is that benefiting you?
Helps in hiring employees in countries where we do not have a legal entity, and we have many such countries, including information about those countries in terms of laws and regulations
Helping us engage with new labor markets
What do you like best about the product?
The pre sales and implementation process were very smooth, the system was implemented seamlessly. The customer support we have since received has been very good, particularly the speed of response.
What do you dislike about the product?
Navigating new labor markets is tricky, and sometimes it would be good if the Papaya team provided recommendations when setting up new projects. Also, we are still finding our way through some of the pecularities of paying expense claims (and tax treatment thereof) in different parts of the world.
What problems is the product solving and how is that benefiting you?
Helping us to engage talent in markets where we do not have a local entity
Papaya as PEO Partner
What do you like best about the product?
Onboarding and payroll features on the portal are very user-friendly. For a client like us that has employees based in several countries, submission of monthly expenses, and payroll adjustment details are easy because the portal is well organized. The customer service managers for EU, Canada, and APAC assigned to us are all very efficient. They would train us first on certain features and along the way, if I have questions e, they would readily help.
I also love Papaya's Countrypedia. Very useful and insightful!
I also love Papaya's Countrypedia. Very useful and insightful!
What do you dislike about the product?
So far I am happy with the services Papaya Global offers to us.
What problems is the product solving and how is that benefiting you?
Hiring and onboarding employees from different countries is the best help Papaya Global assist us with. They enable us to employ qualified employees from different countries while processing the HR services seamlessly.
Friendly and functional service
What do you like best about the product?
I like the fact that we have a go-to-person who follows us constanly and it feels like she is part of our team. It is a relyable service and it made hiring worldwide easy
What do you dislike about the product?
We had a difficult time while they were going through an internal re-org. But this has been solved now and we are confident to stay with Papaya for many more years
What problems is the product solving and how is that benefiting you?
We can hire globally without needing to think about compliance, finding local partners, or visa issues, as they provide support on all these topics.
The payroll platform is very easy to use and payroll works in the same way for any location, which is a very good thing, if you are hiring all over the world.
The payroll platform is very easy to use and payroll works in the same way for any location, which is a very good thing, if you are hiring all over the world.
Papaya makes Global HR a breeze!
What do you like best about the product?
Papaya Global allows to set up a minimal-intervention automated process for ongoing global HR management.
What do you dislike about the product?
The website has a slightly longer onboarding than anticipated but Customer representatives make it easy al so going the extra mile for your voice to be heard with Product.
What problems is the product solving and how is that benefiting you?
Papaya Global literally makes complex and legally-binding global HR management a no-brainer, allowing complete legal financial and HR governance of a global workforce.
Wix subcontractors
What do you like best about the product?
The easily use in the platform with all the necessary data online with the availability of the team to support in a short time!
What do you dislike about the product?
Improve the open invoices to one place instead of in each country
What problems is the product solving and how is that benefiting you?
Hire external employees in locations without sites of our company
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