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Unreliable, full of bugs, rarely accurate.
What do you like best about the product?
Drata gives one hope for what a compliance monitoring system should be.
What do you dislike about the product?
I had originally left the management of Drata to our compliance officer but, after hearing the system was not performing as it had been pitched to me and other members of executive leadership, I stepped in to see what a day in the life was like as an administrator. A week later, I was still trying to sort out the mess. While the look and feel of the interface is great, that "automagic" user interface is a marketing illusion. Drata was hopelessly full of user experience, admin experience, integration, and status reporting errors that could not be fixed without, amongst other things, accessing pages no human could reach through the normal interface, asking the helpdesk to restart the system on the backend, and manually overriding background check mappings. Working with the helpdesk (good people unable to overcome their development team's delivery tempo) was a daily undertaking.
In the end, our auditors said the reports coming off of Drata were inadmissable due to their superficial nature and the unreliability of the underlying data. I love the idea, but it's just three to four years of development from being a product we can rely upon.
In the end, our auditors said the reports coming off of Drata were inadmissable due to their superficial nature and the unreliability of the underlying data. I love the idea, but it's just three to four years of development from being a product we can rely upon.
What problems is the product solving and how is that benefiting you?
We purchased Drata as a force multiplier for our compliance officer. It was intended to automate the monitoring and report generation around day to day compliance activities associated with our firm.
Drata - easy to use and track progress
What do you like best about the product?
Drata is extremely easy to implement and more importantly, track company progress against SOC2 compliance in order to drive adoption of compliant processes & controls.
What do you dislike about the product?
Drata has been extremely valuable in our push towards compliance best practices and SOC2 compliance. While there were some employee hesitations about downloading Drata and its activity tracking capabilities, we were able to clearly explain what Drata will and will not do in terms of employee activity tracking to assuage any concerns and drive adoption across our employee base.
What problems is the product solving and how is that benefiting you?
Drata is helping us identify gaps and drive towards SOC2 compliance certification
Drata: My Secret Weapon for Security and Compliance
What do you like best about the product?
Automates compliance for a variety of frameworks.
User-friendly interface and comprehensive documentation and support.
Saves businesses time by automating compliance tasks.
Helps businesses to improve their overall security posture.
Flexible platform that can be used by businesses of all sizes.
User-friendly interface and comprehensive documentation and support.
Saves businesses time by automating compliance tasks.
Helps businesses to improve their overall security posture.
Flexible platform that can be used by businesses of all sizes.
What do you dislike about the product?
Expensive pricing.
Rest I'm good with Drata and it is fulfilling our needs.
Rest I'm good with Drata and it is fulfilling our needs.
What problems is the product solving and how is that benefiting you?
Helping us to achieve SOC2 compliance.
Really easy to use
What do you like best about the product?
Easy to accept new policies and navigate my to-do list
What do you dislike about the product?
nothing - i don't use it enough to say..
What problems is the product solving and how is that benefiting you?
Getting team to accept policies
Makes compliance easy
What do you like best about the product?
Super easy to configure controls. We implemented and received SOC certification in record time.
What do you dislike about the product?
Nothing, we did not experience any issues.
What problems is the product solving and how is that benefiting you?
Allowed us create automated controls to simplify our SOC-II compliance.
Drata was able to get our SOC audit completed on-time with easy management and integrations.
What do you like best about the product?
We really liked the automated compliance monitoring of our hosted cloud environments for potentials threats and misconfigurations. With threats and their resolutions highlighted, it was easy to resolve security configurations.
Overall everything was easy to setup and go through on frequent basis.
Overall everything was easy to setup and go through on frequent basis.
What do you dislike about the product?
A couple features such as employees and their respective accounts were not in sync in the cloud environments due to little difficult way of configuring that option. Was able to get help from their support though.
What problems is the product solving and how is that benefiting you?
Drata makes it very easy to manage all controls of the SOC framework (in our case). Multiple integrations allow users to quickly identify loopholes in different environments. Drata also provides instructions on how to solve those issues.
Happy customer and materially better than our prior set up
What do you like best about the product?
Drata has been able to help us consolidate into one place all our security and compliance documentation and ensure we can track that we are continually meeting requirements, and share that documentation with current and prospective customers. This is a massive improvement on the various files, folders, wikis etc that we had before. Their customer facing trust page is great, and I particularly like the in-app chat with support (I had a lot of questions getting started). It was easy to set up integrations with our various systems too. I'm probably not using Drata as much as I was during set up but still find the system easy to use and to get what I need. Finally, they have been responsive in improving their platform with new product features.
What do you dislike about the product?
There is probably only a couple of downsides that I've experienced with Drata but they are complaints around the margins. A two-way integration with our ticketing system would be great for autmatically creating tickets for failing tests. It would be nice to be able to download results of certain tests only into a separate report too. And finally at times I found it hard to find the relevant help article so found myself going to support perhaps more than I would have otherwise. It doesn't have an in-built questionnaire response tool, but does integrate with others
What problems is the product solving and how is that benefiting you?
streamlining our customer privacy questions and teamwork on ensuring compliance with our frameworks
Great support
What do you like best about the product?
Great customer support, very responsive and honest response, constent improvements on the platform.
What do you dislike about the product?
The platform is fairly young so there's a few features to iron out (policy editing notably).
What problems is the product solving and how is that benefiting you?
Removed a lot of the headaches of knowing what to do, where to look for information and how to understand certain piece of regulation.
User
What do you like best about the product?
maintenance controls and policy center ease of use
What do you dislike about the product?
We need push notifications for failing controls.
What problems is the product solving and how is that benefiting you?
Having to centralize policies
Drata is the best
What do you like best about the product?
Vendor Management, Controls, Policy selection, continuous monitoring
What do you dislike about the product?
Nothing. It is a great compliance platform
What problems is the product solving and how is that benefiting you?
Consolidating all data in one location for our audits
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