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SOC 1/2 Type 2
What do you like best about the product?
Compliance experts available through chat was invaluable. They took the time to understand the specific set of circumstances and varaibles to my question and did not provide templated answers.
What do you dislike about the product?
A little click heavy for certain workflows but they are working to stream line them.
What problems is the product solving and how is that benefiting you?
Reduction of timeline and internal effort to become SOC 1/2 compliant.
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Great tool for our SOC 2 journey
What do you like best about the product?
Ease of use in gathering and reporting evidence. Followed closely by response from CS.
What do you dislike about the product?
Not much to dislike. Early on there wasn't the interface to several tools we use but that's slowly improving.
What problems is the product solving and how is that benefiting you?
Gathering evidence for our SOC 2 audits.
Great platform, excellent support.
What do you like best about the product?
The support level is amazing and the platoform is easy to use.
What do you dislike about the product?
Nothing significant, I think that every platform has room for improvement. Although there are some issues with data import at times.
What problems is the product solving and how is that benefiting you?
Drata gives us an easy to use platfrom with a great UI. Compliance can be quite difficult but Drata helps to simplify the process.
Continuous improvement causes some glitches. Very responsive support network.
What do you like best about the product?
Drata has made our compliance program much more structured and regimented. The guiedlines and timelines keep us up to speed on what we need to review and update. The software is very user friendly. Implementation was very easy. I am on the software daily to monitor our cybersecurity system. Customer support responds quickly. Even when I have a more difficult question, they keep me apprised.
What do you dislike about the product?
Drata seems to be continually improving their system. There were some times when they implmented features that seemed to generate some false negatives on testing. These were resolved quickly, but we sometimes spent time investigating these that we would have liked to save.
What problems is the product solving and how is that benefiting you?
Keeps programs and tasks in order and allows us to put all our information in one place. We are small, very lean company. I am not a technology person. However, the software is easy to use and intuitive.
Extremely useful compliance tool
What do you like best about the product?
Automation of audit tasks.
Easy high overview of status of tasks and event tracking, status of functions.
Easy high overview of status of tasks and event tracking, status of functions.
What do you dislike about the product?
Would like more customisation on security quiz.
What problems is the product solving and how is that benefiting you?
Compliance
Integration with IT systems for automated checks
What do you like best about the product?
Drata made it pretty easy to integrate with our major systems for IdP (Google) and MDM (Hexnode), even without installing any extra agent. We would then be notified if anything went out of compliance automatically. We could also exclude service accounts for any negative notification. Pretty neat!
What do you dislike about the product?
The Policy Center is a bit confusing to use, especially the options to "see current version" or edit the policy. Other than that, pretty clean platform!
What problems is the product solving and how is that benefiting you?
We used Drata heavily for our SOC 2 Type 2 auditing, it was a vital piece of the whole process and we successfully passed it!
Drata is a HUGE aid in our SOC 2 compliance efforts
What do you like best about the product?
Drata has extensive features for helping customers satisfy their SOC 2 compliance requirements. They are constantly expanding the features and functionality.
What do you dislike about the product?
Sometimes they introduce small bugs into their software. When this happens, their customer support team is very responsive in resolving the problem.
What problems is the product solving and how is that benefiting you?
It is helping us organize our efforts toward becoming SOC 2 compliant.
Has helped our team stay compliant
What do you like best about the product?
Drata helps us maintain all our security compliance activities in one place. The application for the most part is easy to use. And has a short learning curve.
We also like their support team. They have been helpful when we needed help.
Additionally, Drata continues to add new features to the platform. We are able to manage more of our compliance activities in Drata rather than outside Drata.
We also like their support team. They have been helpful when we needed help.
Additionally, Drata continues to add new features to the platform. We are able to manage more of our compliance activities in Drata rather than outside Drata.
What do you dislike about the product?
There is nothing to dislike. There were some obvious feature gaps when we started using it but they have filling those gaps at a rapid pace.
What problems is the product solving and how is that benefiting you?
Helps us achieve SOC 2 compliance and stay compliant.
a friendly UI to work on compliance, with acceptable automation
What do you like best about the product?
I think its interface is friendly, easy to understand and intuitive.
What do you dislike about the product?
Feature requests are not always taken into account (although I know they are compared against other clients) and the result of the review of an FR is not communicated in the best way, so that we can know the status.
However, some CSs have improved this process, but in the end, everything remains in a backlog.
However, some CSs have improved this process, but in the end, everything remains in a backlog.
What problems is the product solving and how is that benefiting you?
Maintain an optimal Security posture, which allows for streamlining business processes with new clients.
However, I must say that more work is required to minimize the efforts required in manual interventions as much as possible.
An example of this is that when I seek support to fix an issue, I am given a CSV template, which requires manually popularizing it. This doesn't make sense when you talk about automation.
However, I must say that more work is required to minimize the efforts required in manual interventions as much as possible.
An example of this is that when I seek support to fix an issue, I am given a CSV template, which requires manually popularizing it. This doesn't make sense when you talk about automation.
Intuitive Platform
What do you like best about the product?
Drata makes management of compliance as easy as possible. The hard part, once you go down this path is up keep.
What do you dislike about the product?
The amount of work required to get to compliance, in this case SOC2.
What problems is the product solving and how is that benefiting you?
SOC2 compliance helps us win more business.
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