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Great support, improving fast—helps us punch above our weight on compliance
What do you like best about the product?
The customer support is top-notch—responsive, human, and genuinely helpful. They’ve also been rolling out thoughtful product updates regularly, which makes a big difference. For a small team managing SOC 2 and HIPAA, Drata gives us structure while still enabling us to move fast. The integrations (especially with Rippling and Google Workspace) save us a lot of manual work.
What do you dislike about the product?
The UI around controls and policies can be a little confusing at first—it takes a minute to figure out where things live or how to map them to your real workflows. That said, it's been getting better steadily, and the support team always helps us through.
What problems is the product solving and how is that benefiting you?
Drata helps us maintain ongoing compliance with industry standards while operating as a lean, agile team. It streamlines evidence collection, simplifies policy management, and provides clear visibility into our security posture—making it easier to stay organized and prepared as we scale.
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Good for business compliance
What do you like best about the product?
Everything is automated and no need to develop policies manually
What do you dislike about the product?
Bit costly and sometimes I get confused regarding UI, there are so many navigation options
What problems is the product solving and how is that benefiting you?
Drata is helping to solve HIPAA compliance for me, saving lot of time and automating the process
Easy to use software with a modern interface that simplifies the annoying details of compliance.
What do you like best about the product?
Controls related to policy acceptance and training are quick and seamless. Good number of integrations and visualization of status of controls across different standards.
What do you dislike about the product?
Nothing comes to mind. As a user/stakeholder, I find it easy to accomplish the tasks that are required of me.
What problems is the product solving and how is that benefiting you?
Automating and organizing compliance related to SOX controls.
Best Support and deep IT Ecosystem
What do you like best about the product?
Drata stands out not only for its advanced SOC2 process automation, which is more manageable and easy to start using their templates and third party connections which automatically bring the signals and provide you a overview of your compliance, but also for providing excellent assistance. Their Onboarding team also provides a clear explanation of what to expect and how to navigate their portal effectively.
What do you dislike about the product?
We've been using Drata for a couple of months now and haven't run into any problems we don't like. Another point will like to mention be sure of what you get in standard offer. Sometime Add-ons which you later encounter you need them can be expensive.
What problems is the product solving and how is that benefiting you?
Drata helps us to integrate our IT infrastructure seemingly into their portal providing you a super convenience to track and monitor your compliance progress.
The best software to get report SOC
What do you like best about the product?
Templates and the organization of the software
What do you dislike about the product?
the price is a little high, but is excelent
What problems is the product solving and how is that benefiting you?
Organize all policies and information to submit the SOC report
A path to SOC 2 Type II
What do you like best about the product?
Helps us automate IT internal controls in an intuitive platform.
What do you dislike about the product?
Despite its user-friendly UI, initial setup can be complex.
What problems is the product solving and how is that benefiting you?
Drata helps us stay in compliance with our SOC 2 Type II attestations.
Peace of mid for keep compliant
What do you like best about the product?
It did not take us long to figure out how Drata worked and set up for our organisation. For anything we could not figure out they responded very fast to keep us on track.
It was very easy to integrate with our other services and you will be surprised how many other tools they can collect date from.
the initial setup takes quite a while but once you are complete you only need to login once a day for a few minuets to check you are compliment and fix and issue that have happened.
It was very easy to integrate with our other services and you will be surprised how many other tools they can collect date from.
the initial setup takes quite a while but once you are complete you only need to login once a day for a few minuets to check you are compliment and fix and issue that have happened.
What do you dislike about the product?
So far not really had any downsides. When we have not understood something the team has very fast worked it out with us.
What problems is the product solving and how is that benefiting you?
Drata is solving the issues of making sure you continually monitor and get evidence for all compliance needs through out the year.
Strong Product; Amazing Support
What do you like best about the product?
We have been using Drata for slightly more than a year. It has really helped to improve our efficiency in preparing our audits and keeping tabs on our internal compliance. Any implementation or company-specific issues have been relatively minor and relatively painless to fix.
A real highlight of our Drata experience has been our CSM sponsorship. I have been lucky enough to work with Elizabeth John. She has been an excellent partner, always willing to go above and beyond to make sure we are able to use Drata to its fullest. Even when we have had personnel transitions on our side, she has helped to make sure knowledge is transferred appropriately, and has both the sense of urgency and calm demeanor of a great leader. She has made our Drata experience even better than the already good experience it would have been anyway,
A real highlight of our Drata experience has been our CSM sponsorship. I have been lucky enough to work with Elizabeth John. She has been an excellent partner, always willing to go above and beyond to make sure we are able to use Drata to its fullest. Even when we have had personnel transitions on our side, she has helped to make sure knowledge is transferred appropriately, and has both the sense of urgency and calm demeanor of a great leader. She has made our Drata experience even better than the already good experience it would have been anyway,
What do you dislike about the product?
Sometimes the tool can be hard to navigate. I sometimes find myself lost, but I have mostly been able to orient myself.
What problems is the product solving and how is that benefiting you?
Drata helps us to make audits seamless.
Best Security and Compliance platform I've used!
What do you like best about the product?
Simplicity of use, all in one, auditor seats, first-class and speedy support. The onboarding and education is what made us choose Drata years ago.
What do you dislike about the product?
Some of the evidence seems to be mapped in a more free-form way which may be confusing to newer users.
What problems is the product solving and how is that benefiting you?
Structuring all our security and compliance controls and processes, tracking employee compliance, support with SOC2 and ISO audits.
Worth considering for sure
What do you like best about the product?
Seems like once it's fully set up, it' s a good way to manage GRC - auditors seem to like it too.
What do you dislike about the product?
The policy editor is terrible. It's also just quite a lot of set up, a massive project. This is to be expected though given the scale of what it is supposed to be used for.
What problems is the product solving and how is that benefiting you?
We're still setting it up but so far it seems to help keep track of things such as whether MFA is not configured for any of your SSO accounts, etc.
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