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Drata is big enough to handle our compliance requirements, and small enough to care.
What do you like best about the product?
Highly responsive customer service and support team. Drata is big enough to cover a broad section of compliance requirements and small enough to understand our novel use cases and find ways for us to customise their product for our needs.
What do you dislike about the product?
We'd love to see better handling for multi-product companies (such as ours) with varying compliance requirements in different business units. It would also be great if Drata offered a broader range of expertise in some of the more obscure regulatory standards.
We've been pleased with how the Drata team responded to this feedback, ensuring they make feature requests visible in their roadmap and keeping us in the loop for new features that may be useful to us.
We've been pleased with how the Drata team responded to this feedback, ensuring they make feature requests visible in their roadmap and keeping us in the loop for new features that may be useful to us.
What problems is the product solving and how is that benefiting you?
We initially looked at Drata for ISO 27001 compliance, but have also found a number of practical uses in monitoring and user management. We'll plan to look at Drata's custom compliance frameworks to centralise all our compliance resources.
Excellent Platform!
What do you like best about the product?
User Interface, ability to integrate with the tech stack and service
What do you dislike about the product?
Nothing major, some UI enhancement when tracking the progress
What problems is the product solving and how is that benefiting you?
Taking on SOC2 certification is not an easy task, Drata made it easy for us to pursue this certification with their platform and service. SOC compliance will help us to grow our business
The Drata Experience
What do you like best about the product?
The UI of the platform is intuitive. Technical and compliance support is responsive and helpful when questions and issues arise (shout out to Sean and Dante!). Our CSM, Alex Bank, is easy to work with as well!
What do you dislike about the product?
Some features are still desired, but Drata provides a roadmap available to customers to view and rate feature requests on the importance to increase priority in development.
What problems is the product solving and how is that benefiting you?
Drata provides a platform for continuous compliance monitoring against existing frameworks such as ISO and SOC 2. This allows our compliance team to get an overview of our compliance posture throughout the year as well as set reminders for evidence gathering. Drata also provides a helpful feature that allows customers to contact compliance experts for clarification and questions.
Drata for Continuous Monitoring and Compliance Audits
What do you like best about the product?
Drata's ability to connect with multiple sources for continuous monitoring is great. They are expanding their reach to other applications on a regular basis. The templates provided for policy writing have been beneficial.
Our Customer Success Manager, Laci White, has been fantastic. She has been valuable by answering every question and providing resources while we build and prepare for our audits.
Our Customer Success Manager, Laci White, has been fantastic. She has been valuable by answering every question and providing resources while we build and prepare for our audits.
What do you dislike about the product?
Some limitations have created some growing pains. We utilize multiple instances of HRS systems, and while Drata is compatible with various systems, it can only integrate with one instance of one vendor. This leaves out numerous workforce users, making tracking them a manual process at the time being.
there are also some vendors that we use that are not yet available for connection, but I am hopeful for the future.
there are also some vendors that we use that are not yet available for connection, but I am hopeful for the future.
What problems is the product solving and how is that benefiting you?
the biggest benefit so far has been the policy templates. We have yet to utilize Drata for an actual audit. Luckily, our auditor works well with Drata, so I am very excited that evidence collection will be much easier.
Geat product, and even better team!
What do you like best about the product?
Super quick onboarding, incredible team - Morgan is the best!!
Intuitive product, as a first-timer in compliance, I was able to finish SOC2 within a couple of weeks
Intuitive product, as a first-timer in compliance, I was able to finish SOC2 within a couple of weeks
What do you dislike about the product?
Slow to process integration requests or fixes. We are still waiting on a couple of basic functionalities from common vendors
What problems is the product solving and how is that benefiting you?
Security compliance frameworks are an inherently painful yet valuable part of the business. With Drata, it's less painful :)
Good control monitoring, great public facing control status, and pretty good audit platform.
What do you like best about the product?
External control status monitoring and customer requests platform.
What do you dislike about the product?
Not downsides with Drata specifically but limitations related to audit substantiation automation/evidence gathering.
What problems is the product solving and how is that benefiting you?
Control status monitoring and audit cycle efficiences.
Drata Review
What do you like best about the product?
Drata is a good platform that is helpful for getting ISO compliant. My account rep, Laci, is awesome to work with!
What do you dislike about the product?
I would love to see some additional connections added to their platform to further automate testing for ISO.
What problems is the product solving and how is that benefiting you?
Identifying control requirements and gaps for ISO
Drata does the Hard Work for You
What do you like best about the product?
Puts the controls in one place and breaks them out in an easy to understand way. The various frameworks are selectable and you can ascertain where the overlap is.
What do you dislike about the product?
A work in progress. Some things are not quite in the right place and some of the automated cloud control tests need refinedment. The Drata agent does make asset management of endpoints simple.
What problems is the product solving and how is that benefiting you?
Staying in compliance when an attestation needs to be attained quickly. It makes the controls very concrete as to how they would apply in a modern IT environment.
A powerful automation tool that can facilitates compliance
What do you like best about the product?
The rationalized frameworks provide a simplified view and way of managing regulatory requirements that apply to the organization. This takes an immense burden off organizations!
What do you dislike about the product?
At this time, it is not possible to utilize the Drata policy template when creating new / recreating existing policies for Drata to hold.
What problems is the product solving and how is that benefiting you?
Drata is reducing the manual overhead associated with compliance tasks, thereby saving time and increasing accuracy.
A great compliance solution!
What do you like best about the product?
Easy channels to ask questions and receive quick responses, preconfigured frameworks that allow us to easily identify gaps in our processes.
What do you dislike about the product?
Duplicative evidence uploads for systems that we use that are not currently integrated with Drata. Having to upload evidence in Drata that is additional work for my team.
What problems is the product solving and how is that benefiting you?
Giving us a website that allows us to easily share our security documents. This allowed us to move off of another platform which saves my team time and money.
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