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Support was very Helpfyul
What do you like best about the product?
The ability to connection with enterprise applications.
What do you dislike about the product?
Some of the documentation seems to need updating.
What problems is the product solving and how is that benefiting you?
Making user access reviews easier.
sean review
What do you like best about the product?
Provided the data I needed in a short amount of time
What do you dislike about the product?
I had to re-request docs as it appears the link expired. I think this is set from vendor to vendor
What problems is the product solving and how is that benefiting you?
getting security docs from a couple of my vendors
Makes Compliance easy
What do you like best about the product?
New interface is easy to use and accelerates the compliance journey greatly. customer Support is there and provides expert compliance knowledge for many frameworks.
What do you dislike about the product?
There are frequent updates so takes some time to know where things are. More integrations planned, but not yet supported.
What problems is the product solving and how is that benefiting you?
Fast and painless SOC2 Compliance.
Drata's smooth experience
What do you like best about the product?
Drata is very easy and intuitive to use, it saves a lot of intensive manual work, and we use if very frequently. The support is very responsive and fast, one of the best support teams we have dealt with. The implementation phase was also easy in terms of setting up the connections, integrations, and just kicking off the process. Drata supports a wide range of integrations too!
What do you dislike about the product?
Maybe one downside which is really specific is that there is no support for asset-based risk assessment, which is totally fine since there is a scenario-based risk assessment section that is well documented and supported and contains many features.
What problems is the product solving and how is that benefiting you?
Drata is helping us with getting certified in SOC2, ISO27001, and GDPR. It's helping us with policy writing, control mapping, framework understanding, risk assessment, asset inventory, vendor management, awesome integrations, and automated monitoring of controls as well as giving us a dashboard to measure our progress.
Great GRC platform
What do you like best about the product?
Intuitive interfaces that are easy to use
What do you dislike about the product?
Nothing at the moment. Its a solid tool,
What problems is the product solving and how is that benefiting you?
holistic GRC automation
Easy to use, constantly improving, and easy to understand GRC platform
What do you like best about the product?
It's constantly improving - the changes in the little time we have been using the platform has been enormous.
Customer Support and compliance team are also top notch - they've never not been able to help.
The amount of integrations are staggering, and they all work pretty well in my experience. We've rarely had any issues in that area.
Customer Support and compliance team are also top notch - they've never not been able to help.
The amount of integrations are staggering, and they all work pretty well in my experience. We've rarely had any issues in that area.
What do you dislike about the product?
Some omissions in features that would truly make it an 'all-in-on' GRC tool - such as a NC register - sometimes hold it pack a little.
What problems is the product solving and how is that benefiting you?
Implementing different security frameworks, and hand holding along the way
Fantastic platform and even better CSM!
What do you like best about the product?
We really like the fact that it has several views on the controls, we also like that it is helping us get through SOC2 and ISO at the same time.
It was easy to rollout - everyone was good to go with one walk through (I found doing a 1x1 with Exec was easiest)
It was easy to rollout - everyone was good to go with one walk through (I found doing a 1x1 with Exec was easiest)
What do you dislike about the product?
When you leave a page, nothing is saved so you have to save your settings that you had already put in SOC/ISO(compliance) , readiness, etc. Super annoying. If you hit the back button on the browser, it will take you there, but if you have opened a lot of items - it takes forever
What problems is the product solving and how is that benefiting you?
Help us get to SOC2 and ISO compliance. The templates in the Policies were fantastic! Really saved us a lot of time
Great platform with a ton of features and excellent account management
What do you like best about the product?
The application truly provides a great template for GRC. Everything from personnel management, risk management, policy maintenance, framework compliance and access review is a standard feature within the application. It allows organizations to be as involved (or not) as they want. It also has easy to use integrations to multiple platforms.
Account management and support are also equally as important. Drata has both. Even with my organization's internal resource transition, our customer success manager Ben, was ready to assist with the plethora of questions any new user would have. He continually provided supplemental information via self-help links, and was quick to respond to questions via a call or email. The times that we had to involve support our success manager was involved until a resolution was found.
Account management and support are also equally as important. Drata has both. Even with my organization's internal resource transition, our customer success manager Ben, was ready to assist with the plethora of questions any new user would have. He continually provided supplemental information via self-help links, and was quick to respond to questions via a call or email. The times that we had to involve support our success manager was involved until a resolution was found.
What do you dislike about the product?
The application is very expansive; it has a ton features. Greener organizations may find it difficult to understand how all the modules are interrelated.
What problems is the product solving and how is that benefiting you?
Policy maintenance
SOC2 audit repository and guidelines
Vendor Management
Risk Management
Personnel Compliance Management
SOC2 audit repository and guidelines
Vendor Management
Risk Management
Personnel Compliance Management
Great product and support
What do you like best about the product?
Audit readiness and allows our auditors to collect via tool.
What do you dislike about the product?
Doesn't have a connector for all of our data sources like Paycom
What problems is the product solving and how is that benefiting you?
Audit readiness. It is helping us collect and verify audit requirements and keping us up to date.
A good Compliance Automation Product
What do you like best about the product?
It is a good compliance automation tool that simplifies working with frameworks like SOC 2, ISO 27001, HIPAA, GDPR and many more. It has great integration capabilities, easy to use and have great customer support.
What do you dislike about the product?
Some of the features are paid even if you have a subscription like access reviews.
What problems is the product solving and how is that benefiting you?
Managing all the compliance activities under one umbrella and giving visibility and ease of managing.
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