Our use cases are primarily centered around two aspects. We, at Skibble, use Fireblocks as a digital wallet to outsource the transaction processes and manage the complexities associated with blockchain. Additionally, we use it for custodial purposes to manage the crypto assets of our users, while fiat currencies are held in our company bank accounts.
External reviews
54 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Security and ease of mind built into the system
What do you like best about the product?
The solution has changed how we as a company work with securing assets and how we can integrate with key players within the ecosystem. The customer support team has been amazing, answering and following up on us as a customer on a frequent basis. The implementation was a breeze, the co-signer changed how we were designing automation. And they're very open to hear our feedback regarding the current and future services!
What do you dislike about the product?
There's not much to dislike about Fireblocks, the only thing is that their ecosystem has become very large in a short time which means a lot in when setting up security TAP correctly.
What problems is the product solving and how is that benefiting you?
We went from a home-made single privatekey stored and locked down in complex infrastructure and firewall rules, over to another industry player using HSMs but now moving to Fireblocks and MPC forever. The flexibility and security it gives on sharding the private keys alone makes it 1000% more secure than ever. Easier to monitor the whole system. We've grown our customerbase with 1000% in matter of years with next to no downtime at Fireblocks. Chain integrations has always been shitty DX, with Fireblocks it's a click of a button. I can safely say that we're saving years on using Fireblocks rather than our old solutions.
Comprehensive documentation and responsive support simplify the integration process
What is our primary use case?
What is most valuable?
I appreciate several aspects of Fireblocks. The implementations they offer are very clear, and the webhooks are well-constructed. The documentation is comprehensive, and their support, available almost twenty-four seven, is incredibly helpful and responsive. I also admire the range of services they offer, including staking and multi-chain capabilities, which allow us to easily scale our assets.
What needs improvement?
One area that could be improved is the reconciliation methods. We need to ensure that our accounting aligns with what is displayed in the Fireblocks console, and currently, this process is somewhat manual.
For how long have I used the solution?
We have been using Fireblocks since 2022, which means we have had it for about two years.
What do I think about the stability of the solution?
We have encountered a few minor issues, but they are very occasional. Fireblocks has been extremely stable, and it's rare to experience downtime. The status page is very clear and keeps us informed about the status of the services.
What do I think about the scalability of the solution?
The scalability of the product is very good. We have been using Fireblocks for two years, and when we need to scale or update, it's well-built. However, there are occasional challenges with endpoint deprecation, which could be improved.
How are customer service and support?
The customer service is excellent. Support is almost available twenty-four seven. Whenever we experience an issue, they assist us quickly, which is great.
How would you rate customer service and support?
Positive
What about the implementation team?
A team of four developers was involved in the integration.
What's my experience with pricing, setup cost, and licensing?
I am not involved in managing pricing, setup costs, or licensing, so I am unclear about these details.
What other advice do I have?
Overall, I would rate Fireblocks an eight and a half to nine. I do not manage our company's partnership with Fireblocks or other commercial agreements, and I prefer to remain anonymous in the review. The overall solution rating is 8.5.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Great introduction to the ecosystem
What do you like best about the product?
It is an amazing team with very mission driven.
What do you dislike about the product?
None at the moment - too early to know atm.
What problems is the product solving and how is that benefiting you?
It helps us to scale quickly our project . We are in discovery stage
strong product and always ahead of competition
What do you like best about the product?
Fireblocks makes it very easy to move crypto around with the best security parameters.
What do you dislike about the product?
auto log off feature, where we are logged off if we do not respond
What problems is the product solving and how is that benefiting you?
providing excellent security for storing and transacting in crypto
Good service and follow ups
What do you like best about the product?
cutting edge technology, keys are not exposed
What do you dislike about the product?
Higher cost and additional hidden cost for almost any additional requirements that are not charged by competitors
What problems is the product solving and how is that benefiting you?
Minting and burning of stablecoins and gasless transactions
Constructive Networking
What do you like best about the product?
Turnkey Solution for Treasury Management
What do you dislike about the product?
I can't think of anything, I am not an everyday user
What problems is the product solving and how is that benefiting you?
Treasury management for our wallet
Great event. Industry insight and networking in one
What do you like best about the product?
Institutional grade platform that does multiple use cases well.
What do you dislike about the product?
Could do with a developer starter licence pack
What problems is the product solving and how is that benefiting you?
Moving money across borders and with ease
It was insightful
What do you like best about the product?
The atmosphere and professionalism. A lot of good connections
What do you dislike about the product?
The food was not good, could make it better for breakfast at Spark
What problems is the product solving and how is that benefiting you?
Staking
Support for all crypto
What do you like best about the product?
Most of the times when clients ask for certain crypto coins, Fireblocks can support it
What do you dislike about the product?
All is working well for me. Nothing to complain
What problems is the product solving and how is that benefiting you?
Crypto security
Great user experience and asset coverage
What do you like best about the product?
Fireblocks is one of the very few custody solutions that provides a super easy user experience and a flexible policy rule engine, while also covering a ton of assets. Additional features like off-exchange, staking and WalletConnect integration mane it a one-stop shop for digital asset custody.
What do you dislike about the product?
Not really a lot. They are a bit on the pricy side...
What problems is the product solving and how is that benefiting you?
Mainly broad asset coverage and exchange counterparty risk mitigation.
showing 1 - 10