Zendesk provides Sensational Programming that Guarantees Success
What do you like best about the product?
What i like best and find most helpful about Zendesk Support Suite are the customer service features included in the program that allow me to better assist clients.
What do you dislike about the product?
My least favorite aspect of Zendesk is the lack of ease for frequent users, I believe that Zendesk would be more useful if they included more features that catered to frequent users and stored information and predicted actions based on their last use on the site.
What problems is the product solving and how is that benefiting you?
Zendesk helps resolve customer-related issues by providing live tickets to track resolutions, helping me offer my clients an all-around better experience.
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