Mirakl Platform
Mirakl SASReviews from AWS customer
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Enterprise Marketplace Management Made Simple with Mirakl
What do you like best about the product?
What I like most about Mirakl is how easy they make it to grow a marketplace. Onboarding sellers is fast, the platform is super reliable, and their team actually supports you like a partner.
What do you dislike about the product?
It can be a bit complex to set up at first, especially if your team isn’t used to marketplace operations. There’s a learning curve, and getting everything running smoothly takes time and coordination.
What problems is the product solving and how is that benefiting you?
Mirakl is helping us launch and scale our own marketplace without rebuilding everything from scratch.
Mirakl Streamlined Our Seller Management and Operations
What do you like best about the product?
What I like best about Mirakl is its ability to seamlessly manage a multi-vendor marketplace with robust scalability and strong API integrations.
What do you dislike about the product?
Nothing comes to my mind but custom reporting is somewhat limited unless paired with external tools or APIs, which adds dependency on additional development resources.
What problems is the product solving and how is that benefiting you?
We work in multiple platforms like Debenhams, B&Q, Superdrug, BrandAlley etc. It is actually helped us a lot in integration of stock, orders etc which has streamlined our workflow.
As a seller, Mirakl helps us streamline product listings, order management, and price updates across multiple stores from a single platform.
List products faster by uploading bulk templates
Easily manage orders, returns, and cancellations
Quickly adjust prices and stock using imports or APIs
Track performance and compliance with each marketplace’s requirements
As a seller, Mirakl helps us streamline product listings, order management, and price updates across multiple stores from a single platform.
List products faster by uploading bulk templates
Easily manage orders, returns, and cancellations
Quickly adjust prices and stock using imports or APIs
Track performance and compliance with each marketplace’s requirements
Easy integration and complete platform.
What do you like best about the product?
Mirakl has a passive API and this allows integration with various other software such as RMS, in addition to providing very complete reports
What do you dislike about the product?
It has many search engines. It could be a little easier to use.
What problems is the product solving and how is that benefiting you?
We use it to manage the portfolio of several sellers on the marketplace, by integrating it with RMS it also makes it easier to manage stock of products and offers. As it is a complete platform, we are also able to provide customer service.
Mirakl could be more user friendly
What do you like best about the product?
I think Mirakl's reporting features are pretty good. I also like that you can directly integrate with Shopify.
What do you dislike about the product?
The approval process for adding new products is fairly lengthy. When products require changes, it is not always clear what aspects should be changed.
What problems is the product solving and how is that benefiting you?
Mirakl helps us list on Macy's Marketplaces and import data from Shopify
Marketplace and Integration Headaches
What do you like best about the product?
The onboarding of new vendors who use Mirakl is wonderful. As their simplified approval process swiftly brings sellers on board, it is our best bet to speedgrowing the marketplace. The site is not only for the vendors, but also for the customers who will from now on place their order online.
What do you dislike about the product?
The habitually only integration of Mirakl and our current systems becomes troublesome. It is a bit confusing for their APIs are unbundled, and the documents do not have much clarity. On recommendation and application issues, we frequently need their support team, but they may take a while to respond sometimes.
What problems is the product solving and how is that benefiting you?
Mirakl has changed the face of operations in my enterprise through the creation of one enormous avenue. It becomes possible us to expand our range of products by not having to physically store them ourselves. Such an effectiveness allows us saving on many resources and enables us to support other areas of our business such as marketing and customer service.
complete platform
What do you like best about the product?
It is a complete platform, it is easy to integrate with other databases as it has a passive API, so it is very easy to consolidate the information we need there.
What do you dislike about the product?
It could be more intuitive in some of the features it provides.
What problems is the product solving and how is that benefiting you?
I use it to integrate several partners in our marketplace, through it we are able to manage the stores that sell on our website and monitor the entire flow of orders.
A Great Solution for Expanding Online Marketplaces
What do you like best about the product?
Mirakl is a wonderful tool to let retailers connect with vendors without actually taking on any added inventory risk. Mirakl is easy to setup, quick to integrate, and very user-friendly. Learning Mirakl was the easiest part for my entire team
What do you dislike about the product?
Mirakl needs to support more integrations. Mirakl also has certain performance issues from what I have observed. The claimed uptime is four 9s but I have seen it down way more than that, so definitely scope to improve
What problems is the product solving and how is that benefiting you?
We at Ubreathe were trying to create a new category of business and it was getting very difficult to get customers to purchase our product without showing them many things in the catalog to browse. Mirakl eased our lives by letting us connect with a few vendors who were selling complimentary products. We were not sure whether the products will sell on our website, but once the traffic started coming in we were able to see that these new products offer great margins and expanded our catalog
It could be better.
What do you like best about the product?
the collection of APIs and the ease of using them
What do you dislike about the product?
the lack of ease in adapting the platform to our needs, they could provide more information and adaptations to the Brazilian market
What problems is the product solving and how is that benefiting you?
At this moment, because they are very closed off, improvements almost do not happen, and if they do, the delay is immeasurable.
Has allowed us to expand our marketplace presence, thus extending it to our customers
What do you like best about the product?
Mirakl is great integration that allows my company to expand our online marketplaces. It has given access to BestBuy which has been key to our Consumer Electronics sellers
What do you dislike about the product?
Mirakl does charge additional fees to our customers as an integration. The charges are unavoidable and needs to be a part of their business model, but unfortunately can also be a deterrent to customers.
What problems is the product solving and how is that benefiting you?
The most significant benefit of connecting with Mirakl is the additional marketplaces that you can access. BestBuy is huge benefit for the majority of our Consumer Electronics customers
Recommendations to others considering the product:
Great for connection to Best Buy
Great way to multiply your omnichannel strategy
What do you like best about the product?
The sheer number of marketplaces you can launch through Mirakl is fantastic. Signing up is easy and the prices are very low. So far as I know there is not any platform out there that does the same for this price.
What do you dislike about the product?
Not all channels have full functionality.
What problems is the product solving and how is that benefiting you?
Benefits are that you can link Mirakl with your e-commerce platform (like Linnworks) and then push orders from your new sales platform through mirakl to your order and inventory platform.
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