LinearB
LinearBReviews from AWS customer
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Genuinely useful metrics backed by fantastic, engaged support
What do you like best about the product?
Using LinearB presents us with combined insights from multiple data sources that we did not have before. This enables teams to take action, ideally proactively, to improve their ability to create and deliver valuable outcomes for customers. From the moment we started our PoC LinearB helped us identify that which we otherwise would not have known, meaning action could be taken by our teams.
Continuous improvement activities in teams can be directly linked to LinearB metrics with cause-and-effect visible. Hence, improvements that are not yielding positive change can quickly be re-assessed, and those that are yielding benefits sustained and enhanced.
Additionally, any service is only as good as the customer service it provides. This, because rapid resolution of issues, and clarification of uncertainty, is what enables adoption of tooling. LinearB's team is incredibly easy to work with: they are engaged, thoughtful and a breath of fresh air!
Continuous improvement activities in teams can be directly linked to LinearB metrics with cause-and-effect visible. Hence, improvements that are not yielding positive change can quickly be re-assessed, and those that are yielding benefits sustained and enhanced.
Additionally, any service is only as good as the customer service it provides. This, because rapid resolution of issues, and clarification of uncertainty, is what enables adoption of tooling. LinearB's team is incredibly easy to work with: they are engaged, thoughtful and a breath of fresh air!
What do you dislike about the product?
Certain features were not available to us initially due to our company's toolset. This was not a fault of LinearB, and we engaged with them to resolve these one-by-one. This shows just how good LinearB's support has been as they've helped shape the tool to our needs.
Not a "dislike" as such, but worth noting : you have to get buy-in from top to bottom in an organisation for a tool like LinearB to bed in and be useful. This, to avoid it becoming management-by-statistics.
Not a "dislike" as such, but worth noting : you have to get buy-in from top to bottom in an organisation for a tool like LinearB to bed in and be useful. This, to avoid it becoming management-by-statistics.
What problems is the product solving and how is that benefiting you?
Linking Engineering change and improvement to metrics that demonstrate such improvement.
Identifying areas for future improvement to generate discussion in teams to adopt new and improved Ways of Working
Resource allocation verification.
Identifying areas for future improvement to generate discussion in teams to adopt new and improved Ways of Working
Resource allocation verification.
I no longer need to calculate metrics by hand
What do you like best about the product?
I like that I have a tool that shows me allocations and key metrics without needing to compute by hand. LinearB has allowed me to focus on key metrics like the DORA metrics to understand how my team is doing. I've also been able to accurately figure out where we're spending our time from a resource allocation perspective.
Prior to signing up with LinearB I spent a lot of time and energy trying to calculate this information with spreadsheets and manually updating data from our ticketing system. The integrations between our code repository and ticketing system makes those calculations happen automatically. This is allowing us to work cross-functionally within my organization to make sure we focus on the right thing.
The ability to drive a software team with accurate DORA metrics contributes to changing the culture in our organization.
Prior to signing up with LinearB I spent a lot of time and energy trying to calculate this information with spreadsheets and manually updating data from our ticketing system. The integrations between our code repository and ticketing system makes those calculations happen automatically. This is allowing us to work cross-functionally within my organization to make sure we focus on the right thing.
The ability to drive a software team with accurate DORA metrics contributes to changing the culture in our organization.
What do you dislike about the product?
I'm not sure there's much to put here that's not super nitpicky. It would be amazing if the data refreshed instantaneously when I make team or configuration changes. With the amount of data we generate I can't fault the system for taking a few minutes.
What problems is the product solving and how is that benefiting you?
Allows us to drive the Engineering team in the direction the company wants to go. LinearB allows us to quickly see if we're executing on our resource allocation goals. In addition, it allows our Engineers to see how we're doing month over month with our goals to improve internally.
From 50% DORA health scores to 98% in less than 6 months.
What do you like best about the product?
LinearB has given our business critical telemetry and attribution for our engineering teams. In the past 6 months the wins enabled by the tool include the following.
1. 90% reduction in time to release resulting in a massive reduction in cycle time for our organization.
2. Cycle time for teams has been reduced by 66% from an average of 6 days to deliver value when we started using LinearB to an average of 2 days now.
3. Team planning accuracy has been very useful for retros to speak with the product manager and engineering manager.
As we have improved our pracitce around planning our ability to hit delivery dates has improved significantly. Prior to having LinearB we were constantly experiencing rollover work and pushed deadlines due to poor practices around planning. While we are still very much in the process of tackling this problem, and LinearB gives us the visiblity we need to manage the improvement. In the past 6 months we have gone from an org avererage of ~50% and have improved to around 70% today. The result is immideate and is allowing us to better time when major feature work will ship and coordinate the business as a whole.
1. 90% reduction in time to release resulting in a massive reduction in cycle time for our organization.
2. Cycle time for teams has been reduced by 66% from an average of 6 days to deliver value when we started using LinearB to an average of 2 days now.
3. Team planning accuracy has been very useful for retros to speak with the product manager and engineering manager.
As we have improved our pracitce around planning our ability to hit delivery dates has improved significantly. Prior to having LinearB we were constantly experiencing rollover work and pushed deadlines due to poor practices around planning. While we are still very much in the process of tackling this problem, and LinearB gives us the visiblity we need to manage the improvement. In the past 6 months we have gone from an org avererage of ~50% and have improved to around 70% today. The result is immideate and is allowing us to better time when major feature work will ship and coordinate the business as a whole.
What do you dislike about the product?
While the product has progressed signficantly in the past year I am still very excited for more granular analytics views where I can more easily switch between mean and average values at a per-team level. It's not a significant issue, but it's something that will be nice to have when they implement this feature.
What problems is the product solving and how is that benefiting you?
LinearB provides the core of our engineering productivity metrics for the entire organization. Equally critical to our business, LinearB provides estimation and attribution of developer efforts (FTE per feature) allowing us to report on and manage development costs.
Empowering Insights and Continuous Innovation
What do you like best about the product?
One standout aspect of LinearB is their exceptional customer support. Whenever we encountered a challenge their team is quick to respond and assist. They offer a regular stream of new product features and are happy to take user feedback into consideration.
What do you dislike about the product?
New features often feel rushed into production, leading to usability issues that have required feedback/iterations before they became fully functional for our needs.
What problems is the product solving and how is that benefiting you?
Improved visibility over work being done by our teams, allowing us to identify bottlenecks within our process, and even predict when a team is struggling (i.e. Insufficient planning/alignment, Employee burnout)
Must have if you are scaling a team
What do you like best about the product?
LinearB offers several positive features that can greatly benefit development teams and projects. More than a KPI tracking tool, it really helps in building better coding practices and culture.
It can be a great help in coaching and growing the skills of your Team Leads, as it is simple to use and customize.
On top of that, you can clearly see that they are working a lot on the product, and listen to their customers. They release useful new features every quarter, if not every month.
It can be a great help in coaching and growing the skills of your Team Leads, as it is simple to use and customize.
On top of that, you can clearly see that they are working a lot on the product, and listen to their customers. They release useful new features every quarter, if not every month.
What do you dislike about the product?
While it tries to provide single pan of glass from the developer level up to the C level, it doesn't quite achieve this goal yet.
I can see it could greatly benefit on the developer eduction side and on the C level reporting. Hopefully will come soon!
I can see it could greatly benefit on the developer eduction side and on the C level reporting. Hopefully will come soon!
What problems is the product solving and how is that benefiting you?
Understanding your tech department's performance and maturity.
Insightful tool that helps R&D teams identify bottle necks and help them work more efficiently
What do you like best about the product?
LinearB integrates with out git repositories and Jira and give us, in BigID, a full picture of the work that is done.
Jira can present some KPIs, but in LinearB it's integrated with git and shown in a friendly way to the users.
Some of our most viewed features in LinearB are:
Cycle time - help identify bottle necks
Work breakdown - helps us see what % of refactor was done and if additional testing is needed or perhaps a retro to why this happened
High interaction MRs
Review request hanging
Projects: Planning & Capacity accuracy. This helps the teams plan better, understand better the work with Jira and adds motivation when they see the accuracy rise :)
Also, we get from time to time a report that shows how the work is distributed over the week and over the day, which is very insightful.
The support team are great. Always quick to respond and very helpful.
And the team of CSMs that we work with are the best.
Jira can present some KPIs, but in LinearB it's integrated with git and shown in a friendly way to the users.
Some of our most viewed features in LinearB are:
Cycle time - help identify bottle necks
Work breakdown - helps us see what % of refactor was done and if additional testing is needed or perhaps a retro to why this happened
High interaction MRs
Review request hanging
Projects: Planning & Capacity accuracy. This helps the teams plan better, understand better the work with Jira and adds motivation when they see the accuracy rise :)
Also, we get from time to time a report that shows how the work is distributed over the week and over the day, which is very insightful.
The support team are great. Always quick to respond and very helpful.
And the team of CSMs that we work with are the best.
What do you dislike about the product?
The tool is designed to Saas products, which is great.
But it would be great if the cycle time could have been configurable (i.e. remove the Deploy part in our case).
But it would be great if the cycle time could have been configurable (i.e. remove the Deploy part in our case).
What problems is the product solving and how is that benefiting you?
Integrated data from git and Jira.
Mainly Jira insights that are available in Jira but not out-of-the-box like in LinearB, such as the planning & capacity accuracy.
Mainly Jira insights that are available in Jira but not out-of-the-box like in LinearB, such as the planning & capacity accuracy.
Idan Lavy VP R&D and Israel GM at Solidus Labs
What do you like best about the product?
LinearB makes the engineering processes and flows visible by exposing a large number of engineering metrics. It helps me as the VP R&D to have educated discussions with my direct reports and with my CEO. I can identify bottlenecks quickly, measure the team efficiency and the developer experience and improve based on data.
What do you dislike about the product?
In general I like LinearB, there are cases where it is not clear how the calculation are made and it require me to invest more time, especially in the integration phase.
What problems is the product solving and how is that benefiting you?
LinearB is both a reporting tool and an R&D managment tool. It allow me understand where are the areas that I need to improve and where are the areas that I am doing well. It gives me OOTB metrics that helps me improving my team performance. It also helps me to understand the business value of the R&D work.
Superb platform for measuring the Engineering oraganisation
What do you like best about the product?
One-stop shop for all Engineering metrics.
Working as a plug-and-play platform rather than just software.
Working as a plug-and-play platform rather than just software.
What do you dislike about the product?
Costs are a bit higher, but it is worth it.
What problems is the product solving and how is that benefiting you?
Measuring the Engineering organization. Helping us with the coding automation.
Building products the right way
What do you like best about the product?
LinearB's products give us the tools to help us deploy and integrate quickly while keeping us honest. Great account execs, great product team, great support.
What do you dislike about the product?
There's nothing to dislike about LinearB!
What problems is the product solving and how is that benefiting you?
Maintaining the guard rails of effective continuous delivery. We're deploying smaller change more often and getting feedback quicker.
Terrific product showing the insights we need to improve pace and quality -- strong customer service
What do you like best about the product?
LinearB is rich with data and insights while managing to avoid the massive and bewildering dump of data that some competing products deliver. We have easily and quickly been able to use LinearB to find areas of focus in our operations, drive improvements, and see real-time results in LinearB. We've had questions and Support responds lightning fast. We have also found a couple defects -- we're a software company too, we get it, there's no such thing as defect-free software. Support landed on them like marines on the beach. One was fixed literally one hour after we reported it. The other was a little more complicated, and we saw it rapidly escalated for focused attention.
What do you dislike about the product?
There are a few minor features we wish for that remain in their backlog.
What problems is the product solving and how is that benefiting you?
Reducing cycle time so that we can move closer to continuous delivery.
Identifying antipatterns of team functioning so managers can encourage changes.
Accurate DORA metric reporting as our objective evidence of engineering excellence, reported up to the executive team.
Identifying antipatterns of team functioning so managers can encourage changes.
Accurate DORA metric reporting as our objective evidence of engineering excellence, reported up to the executive team.
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