Satisfaction with security features boosts customer confidence while encouraging cost consideration
What is our primary use case?
We have many use cases. We deployed it, and we replaced Semantic with Trend Micro Deep Security for one of our customers in the Telecom sector. Some of our customers are actually looking for Microsoft solutions because most of the endpoints and the infrastructure are Microsoft-based, so they want the platform to be the same.
We are satisfied because we have experience deploying it in a big Telecom sector that has 7,000 NPCs, and they are running different services, Microsoft, Linux-based, and some other operating systems with many applications. They remain satisfied.
At different time spans, we often required technical support. Their portal is available, or we engage with this for any technical issue or if there is any breach, so they often get help from them, and their technical team works with our teams to find out different issues.
What is most valuable?
Trend Micro Deep Security has very good features such as virtual patching and almost all other features are the same as all the Endpoint detection and response systems are capable of doing the security features such as deep scanning, secret scanning, and the advantage of Microsoft is that it protects the cloud services as it protects the on-prem.
For threat detection, they use heuristic behavior detection, and sometimes, if they think there is a sort of attack which is new, they alert you, and they detect and show where the attack is coming from. They even suggest patching or any solution to stop that attack.
Trend Micro Deep Security is not a very cheap solution, but customers are satisfied. It's working, so every year, once they purchase it, and after a year, they renew it, or whenever the subscription expires, they renew it, unless there is any security breach.
What needs improvement?
Trend Micro Deep Security should provide a bundle solution for the customer similar to what Microsoft provides. For example, Microsoft provides ATP solution in their Defender, that not only filters the emails but also detects spam and malware in attachments, and it provides security for SharePoint solution, Teams, and other products available on the cloud.
Most of the features are adequate. Customers are satisfied. If there are some new types of attacks which are still not identified, these vendors will improve their solutions according to the attacks.
One important improvement would be to reduce their cost. The countries which are progressing, and which have budget issues, such as third world countries or poor countries, have very limited budgets. They have to pay in dollars, and the dollar is very expensive in most countries.
For how long have I used the solution?
We have been working with Microsoft's Trend Micro Deep Security solutions for the last 3 years.
What was my experience with deployment of the solution?
Implementation is not complex. It has been so far good. One important aspect that should be addressed is they should try to reduce their cost.
What do I think about the stability of the solution?
We have different experiences. Sometimes one Endpoint Security solution could not detect or mitigate any attack type, while the other one works adequately and sometimes, Microsoft solution doesn't work adequately for any sort of attacks. We have different sorts of experiences and responses from the customer side.
There are some minor issues, which are mostly NPC or user end issues such as when they use unwanted software or click on illegitimate or malicious links. There are issues regarding the end user, but as far as the software is concerned, we believe that software works fine until it is patched, managed, or monitored by the IT teams.
What do I think about the scalability of the solution?
It's an enterprise company. They have many endpoints. There are more than 3,000 endpoints, but in most organizations, they are using a mix of these security solutions. They use it for comparison base, and they sometimes have budget issues, so they use it in different departments.
How are customer service and support?
Support in Trend Micro Deep Security is very good. They have very professional engineers, and they often respond effectively. We are satisfied.
How would you rate customer service and support?
How was the initial setup?
It's not difficult to maintain because we have experience that when the customer is trained adequately, and if they are really concerned about security, they maintain it properly. They have the IT teams, security teams to look after the server endpoints and monitor them, patch them and if there is any vulnerability or any detection found on the endpoints, they try to mitigate that.
What about the implementation team?
Mostly in our country, customers are quickly migrating to the cloud. We get different sorts of requirements from the customers in different sectors, such as customers in the Banking sector have different requirements, customers in the Government sector have different requirements.
What was our ROI?
We give the comparison and demo to the customer. If the customer is interested in technical capabilities, we demonstrate the tools, setup, implementation, and their working. At the end, the customer is more interested in the cost.
What's my experience with pricing, setup cost, and licensing?
We give the comparison and demo to the customer. If the customer is interested in technical capabilities, we demonstrate the tools, setup, implementation, and their working. At the end, the customer is more interested in the cost. This is the strategy. We give a fair comparison of all the products, and give them clear insights of the products, which makes it helpful for the customer to make a final decision to purchase the license or product.
Which other solutions did I evaluate?
If it meets the customer budget, we will recommend Trend Micro Deep Security.
We recommend them because the virtual patching is a very good feature. Customers are very satisfied, especially when there is Microsoft infrastructure. We pitch them the solution stating that if there is any security breach in the market, then this solution is capable, based on the information, it virtually patches your servers even if Microsoft has not released the real patch for that issue.
What other advice do I have?
Implementation is not complex. It has been good so far.
We give the comparison and demo to the customer. If the customer is interested in technical capabilities, we demonstrate the tools, setup, implementation, and their working. At the end, the customer is more interested in the cost. This is the strategy.
It's not difficult to maintain because we have experience that when customers are trained adequately, and if they are really concerned about security, they maintain it properly. They have the IT teams, security teams to look after the server endpoints and monitor them, patch them, and if there is any vulnerability or any detection found on the endpoints, they try to mitigate that.
On a scale from one to ten, I would rate Trend Micro Deep Security as an eight.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Have gained centralized control and timely threat alerts with seamless deployment for efficient server management
What is our primary use case?
Trend Micro Deep Security provides malware threat alerts and allows me to take actions similar to how I manage endpoints like desktops and laptops. I have a dedicated console in Trend Micro Vision One to monitor servers, push policies, manage devices, and receive threat notifications. The software is integrated for managing all devices.
What is most valuable?
Trend Micro Deep Security offers valuable features such as virtual patching, which allows me to manage server downtime challenges by taking care of threats. The configurations of the firewall and IDS rules allow me to monitor network traffic efficiently. Additionally, it provides alerts on suspicious activities, and anti-malware protection helps by detecting and mitigating threats through real-time alerts.
What needs improvement?
The user interface could be more user-friendly, as navigation sometimes requires familiarity with the console. Improving the UI is one of the desirable solutions to make it more intuitive.
For how long have I used the solution?
I have been using Trend Micro Deep Security for more than six or seven years. It is integrated with Vision One console, Apex One for desktops and laptops, and is exclusively for my servers, including Windows and Linux servers.
What was my experience with deployment of the solution?
I didn't face any issues with deployment. It usually takes about twenty to thirty minutes per server. I download the script based on the server operating system and run it on targeted servers for automatic deployment. The process is seamless.
What do I think about the stability of the solution?
Trend Micro Deep Security is very stable and provides protection at all times without issues. I rate its stability at around nine or ten.
What do I think about the scalability of the solution?
Trend Micro Deep Security is highly scalable. There are no restrictions on the number of servers that can be included as long as the license is procured. I rate its scalability as nine.
How are customer service and support?
Trend Micro provides the best support. Whenever I raise a ticket, whether critical or high priority, their team responds immediately, often over calls, and works towards closing the request with the highest priority. Their technical support is top-notch.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
For the servers, I previously used McAfee or ESET. I migrated to Trend Micro because of the group requirement for centralized protection and after evaluating solutions like Windows Defender,
Sentinel, and CrowdStrike. I chose Trend Micro for its cost, support, and other important parameters.
How was the initial setup?
The initial setup is easy, taking only about twenty to thirty minutes per server. I download the script, share it with the IT team, and either push the script to the centralized management console or deploy them on servers.
What about the implementation team?
With the support of the local IT team, I perform the deployment. One or two people in the local IT team are sufficient, as it doesn't take much time.
What was our ROI?
I have seen a better return on investment by identifying threats early and removing them. It adds value by providing centralized control over servers and endpoints.
What's my experience with pricing, setup cost, and licensing?
The pricing is moderate, not expensive or very cheap. It varies based on the number of servers being protected, with a flexible rate. The subscription varies between one-year and three-year services.
Which other solutions did I evaluate?
I evaluated Windows Defender,
Sentinel, and CrowdStrike. After consideration, Trend Micro was chosen for its cost, support, and important parameters.
What other advice do I have?
I rate Trend Micro Deep Security a nine. The user interface could be more user-friendly, allowing easier navigation. The overall solution is rated nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Provides a sense of safety and security for government clients
What is our primary use case?
I am not the direct end-user of Trend Micro Deep Security, but I work as a partner of Trend Micro, selling their solutions to our customers. We primarily work with state government customers.
What is most valuable?
My customers feel safe using Trend Micro Deep Security. They remain secure, and this feeling of safety is why they choose it. While I am not the end-user to provide detailed feature analysis, the sense of comprehensive security it provides is valuable to my customers.
What needs improvement?
Trend Micro Deep Security is overpriced. Despite its high quality and comprehensive features, the cost might be a barrier for wider adoption among customers.
For how long have I used the solution?
I have been working with Trend Micro for approximately fifteen years.
What was my experience with deployment of the solution?
Deployment takes only a couple of hours and is quite fast. We have never encountered any significant issues during the process.
What do I think about the stability of the solution?
We never see any issues with the stability of Trend Micro Deep Security.
What do I think about the scalability of the solution?
Trend Micro Deep Security fits well with the needs of our state government customers.
How are customer service and support?
Sometimes Trend Micro's technical support delays too long in responding, while other times they respond quickly.
How would you rate customer service and support?
How was the initial setup?
The initial setup is straightforward and takes only a couple of hours.
What's my experience with pricing, setup cost, and licensing?
Trend Micro Deep Security is considered overpriced. While it provides an unmatched sense of security, this pricing can limit the number of customers to whom I can sell it.
Which other solutions did I evaluate?
Customers have used other solutions but have differing requirements and attitudes towards security.
What other advice do I have?
While Trend Micro Deep Security is great for comprehensive security, the pricing could restrict some customers. Overall, I would rate it a nine out of ten.
Improves security with comprehensive visibility and intrusion tracing
What is our primary use case?
We are using it for NetSpark, and I work for two organizations where I'm using this tool. In both, we are scaling our networks and endpoints, analyzing our traffic, and analyzing the endpoints and security.
How has it helped my organization?
In one organization where I started, we were using a SIEM solution and facing challenges like a lack of complete information. Deep Security has helped us to know where intrusion started, penetrated, and went within our network, thereby improving security.
What is most valuable?
I appreciate the complete visibility of information, including endpoints and detailed tracing from origin to navigation. It helps us detect and protect against network penetrations at the specific point of intrusion.
What needs improvement?
New patterns need improvement, as some new data access points are challenging to investigate and allow entry without detection. Improving this area and providing complete visibility would be beneficial.
For how long have I used the solution?
I have been using this product for nearly eleven months.
What do I think about the stability of the solution?
I would rate the stability as eight out of ten.
How are customer service and support?
I rate technical support a nine.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I previously used QRadar. Compared to QRadar, Trend Micro improves quickly based on feedback and provides more comprehensive solutions.
How was the initial setup?
In one premises, we deployed it on the cloud, which was challenging at the start, while on another it was set on TensorFlow, which was comparatively easy.
What about the implementation team?
Their team was very helpful during the deployment process. Trend Micro's team was particularly cooperative.
What was our ROI?
It has saved us time, money, and resources. We saved nearly forty percent of our time previously spent on manual investigations.
What's my experience with pricing, setup cost, and licensing?
The pricing is very fair, although there are other cheaper options. Due to our limitations, Trend Micro was our best option.
What other advice do I have?
I would rate it an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Offers sandboxing unit and virtual patch management, stop all the vulnerabilities and exploits
What is our primary use case?
For the servers, they have Deep Security. Plus, they have introduced a new feature, which is threat assessment for networking. And that is the one product that we are actually promoting right now more than anything else in their portfolio.
Normally, customers use it to secure their servers. Especially when it comes to updates for our enterprise clients and any client who has more than 10 or 20 servers, it's very hard for them to have downtime to install all the patches, check them, test them, and then run them.
Trend Micro Deep Security is a very good solution for them because it stops all the vulnerabilities and exploits in the server. It downloads all the upcoming updates and gives you a time of your choice when you want to have downtime, maybe over the weekend. Then you can download all the updates, which have been tested on the Trend Micro site, and freely install them on your servers. Then you can bring the servers back up for working.
So in that sense, they save a lot of time in downloading and installing updates, while at the same time protecting the servers from all the vulnerabilities and exploits.
How has it helped my organization?
Trend Micro use IPS for remote vulnerabilities. If someone is using a remote desktop to exploit the network, that's where users use the IPS. And IPS in our region or in our country, where we have deployed it, it's only in enterprise companies, not as SMBs or the private sector. Mostly, it has been deployed in the banking sector.
What is most valuable?
It's a good product. It's taken the majority of the market share in Pakistan from any other product; the major feature of Deep Security is its virtual patching management, which they download on the cloud. They stop all the vulnerabilities and exploits as long as you don't download all the updates and install them physically on the servers.
So, in that sense, it is a very good product. And we've been selling it for a long time; it's been four to five years. And we have a lot of customers for it.
Trend Micro Deep Security has a sandboxing unit, which is one of the major features that actually gives you a chance to detect any kind of threat in your network or on your servers.
Also, if users truly want to secure their network and the servers, they may want to use XDR as well, which has all these features we just discussed.
What needs improvement?
Personally, I would like them to separate their products into different categories, rather than putting everything in one box.
What do I think about the scalability of the solution?
It's scalable in the sense that if they bring out any new version or new edition or anything beyond the IPS. So, it's scalable.
Which solution did I use previously and why did I switch?
I used to work with Kaspersky for a long time. Recently, I switched and I'm trying to work with Trend Micro. I'm also trying to include Carbon Black as an endpoint security solution in our portfolio. Carbon Black is in the initial phase, but I'm familiar with Trend Micro. I worked with them before, but not as our primary endpoint security solution. That used to be Kaspersky, now it's Trend Micro.
Now, I work with the entire product range of Trend Micro, but mostly, we're focusing on Vision One. So, from a sales point of view, I know a few things and I'm still learning.
What was our ROI?
Financial in the sense that it protects your servers. Simple as that. When you get attacked or compromised, the whole network is down. You lose time and money.
And it takes a long time to recover, especially if it's a ransomware attack. So in that sense, Deep Security is a quite good product.
What's my experience with pricing, setup cost, and licensing?
Trend Micro Deep Security is on the expensive side. If I compare it with other endpoint security products, for example, even Kaspersky or Bitdefender or any of the known endpoint security solutions, Trend Micro is a little bit on the expensive side compared to them.
What other advice do I have?
I would rate it a nine. I think it's a very good product. I would recommend Trend Micro Deep Security to others
Has valuable intrusion prevention capabilities, helping us block unauthorized connections
What is most valuable?
The platform's IP detection feature is particularly effective in identifying connections to our servers.
What needs improvement?
There could be a centralized management server to oversee all platform functionalities.
For how long have I used the solution?
We have been using Trend Micro Deep Security for approximately three years.
What do I think about the stability of the solution?
I would rate the product's scalability a seven out of ten.
What do I think about the scalability of the solution?
The scalability was limited; the product did not detect as many behavioral patterns as CrowdStrike, which provided more comprehensive insights.
How are customer service and support?
The technical support experience was good, but there was room for improvement in terms of response time.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We decided to switch to a more AI-based solution from Trend Micro to address the rise in ransomware attacks better and reduce the number of servers needed for management.
What's my experience with pricing, setup cost, and licensing?
While the pricing was on the higher side, the manageability and comprehensive alerts provided by the product justified the cost. I paid approximately 26,000 per license. There is an additional cost involved for support services.
Which other solutions did I evaluate?
I compared the product to McAfee.
What other advice do I have?
The product's intrusion prevention capabilities were beneficial as they allowed me to block unauthorized connections and potential threats at both the server and firewall levels.
I rate Trend Micro Deep Security a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Offers a super easy setup phase to users
What is our primary use case?
I work in a finance-based company, so what we look at would be an anti-malware suite to inspect IPS policies, firewalls, and other such stuff.
What is most valuable?
The most valuable features of the solution are the log inspection and the IPS, which are the most effective compared to other tools.
Log inspection completely reviews all the logs on the machine rather than me going and investigating. I can take a quick look into the issues with Trend Micro Deep Security.
What needs improvement?
The tool needs to be made more user-friendly. The dashboard is there, but the solution's false positives are a bit higher.
For how long have I used the solution?
I have been using Trend Micro Deep Security for three years. I am a customer of the solution.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution a six to seven out of ten.
What do I think about the scalability of the solution?
I have no complaints about the scalability of the product. Scalability-wise, I rate the solution a seven out of ten.
How are customer service and support?
If I speak about the support directly from Trend Micro's team, I rate the technical support as five out of ten.
If I consider the support that I get from Trend Micro's sales engineering team, I would rate the support as a seven or eight. The support team does not reply, and if they do, they provide a response after a week, even if you say that we urgently need their help. The local team in my country, which is the engineering team from the sales side, contacted us and asked whether they could help us in any way with the ticket raised from our end.
How would you rate customer service and support?
How was the initial setup?
The product's initial setup phase was super easy. Trend Micro's team was there to support us when we were setting it up. The sales team and sales engineering team were also helpful.
If ten means very easy setup and one means difficult, I rate the setup phase a seven to eight.
Within business hours, the solution was deployed in two days, considering that there was a need to set up policies and servers.
What other advice do I have?
With Trend Micro's virtual patching in place, the IPS rules are quite effective, so I don't have to patch my systems right away. Trend Micro has been quite aggressive in releasing the IPS rules, which protect our servers from any such incidents.
I wouldn't think that I have seen any reduction in security-related costs since implementing the solution. I have not seen a reduction in the pricing of the security suite, given the fact that the risks have been increasing worldwide or at a global level. We have to put more money to protect ourselves.
I would not blame Trend Micro for not ensuring that users see the cost reductions. Considering the many developments in the general market, the tool has to stay updated.
The compliance management in Trend Micro Deep Security has not very much improved the security audits, especially since we are using the on-prem version. With the on-prem version, you don't get much of the compliance management part. The SaaS version is quite different and we are looking to switch to it.
The fact that Trend Micro Deep Security has integrated everything with Trend Vision One is something that is more than sufficient.
We are using the tool's on-prem version, so I don't think I have seen anything related to AI.
I have not seen anything related to automation in the tool.
The suite is better, so when you are buying a product, make sure that you squeeze everything into one since that is where the real money lies.
I think the major value for my company does not come from Trend Micro Deep Security but from Trend Micro Vision One, XDR Telemetry, and everything else.
If a person has completed the integration, you don't have to look at the different modules of Trend Micro Deep Security, as you can just log into Trend Vision One and do all the XDR analysis.
I rate the tool an eight out of ten.
Protects the customer's infrastructure
What is our primary use case?
We use the solution to protect the customer's infrastructure. It can ensure that the infrastructure is well protected and that the customer has a good institution.
What is most valuable?
The solution provides ease of use, especially from non-technical testing. It's one of the best things. The deployment process is one of the easiest things because we didn't train our on-site consultant. The constant training from Trend Micro's side is that they develop internal causes to understand the upgrade because once they upgrade the platform, they also upgrade the technical person's skills.
What needs improvement?
Trend Micro can interact with their consultant to ensure that we receive constant training to understand their platform and how to improve it.
For how long have I used the solution?
Our clients have used Trend Micro Deep Security for 36 months.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
15 users are using this solution.
How was the initial setup?
The initial setup is simple.
What's my experience with pricing, setup cost, and licensing?
You need to pay for a license per user for the product. There is no extra cost. It's pretty variable. It does match the value. It's quite valuable. The ultimate purpose is to ensure that no incident can destroy the company's reputation.
What other advice do I have?
The automation capabilities were perfect. Yeah, they interact with the software. If you install something, there will also be some reports. They will come back with feedback.
One of AI's benefits is improving automation and understanding between different parties. AI is frequently in the news, but everyone does not fully realize its potential. If there is a gap between the workforce and AI, it will remain a buzzword rather than something we fully utilize. We must understand AI, its benefits, and how to use it. Institutions should develop training platforms to bridge this gap and ensure a better understanding of AI's capabilities.
If you use deep security products, you'll be doing yourself a favor. They're not that expensive; they're pretty responsive, and they are perfect for your requirements.
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Provides good vulnerability assessment and real-time scanning features
What is our primary use case?
We are using the solution for IPS and XDR.
What is most valuable?
Trend Micro Deep Security has fantastic and very advanced features. The most valuable and advanced feature of the solution is the ability to check vulnerabilities. The solution's real-time scanning allows me to monitor my entire network.
What needs improvement?
The solution's reports should include more details of events like device control, live health status of the server, and inventory management.
For how long have I used the solution?
I have been using Trend Micro Deep Security for two years.
What do I think about the stability of the solution?
Trend Micro Deep Security is a very stable solution. Our network and servers haven't experienced any downtime.
I rate the solution’s stability ten out of ten.
What do I think about the scalability of the solution?
I rate the solution a nine out of ten for scalability.
How are customer service and support?
The solution's technical support is good and responsive.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We previously used a different solution. We switched to Trend Micro Deep Security because we wanted cloud deployment and more advanced security. Trend Micro Deep Security has modules like vulnerability assessment and TAC mode, which were not available in our previous tool.
How was the initial setup?
The solution's initial setup is very easy. The solution can be deployed within a few minutes.
What's my experience with pricing, setup cost, and licensing?
The solution’s pricing is reasonable.
What other advice do I have?
We are using Trend Micro Deep Security on our servers, which are in TAC mode. We can only monitor them, and the servers are behind the firewall. We are using the solution only in our LAN environment. There is no direct internet traffic on that server. Since we only work in the LAN environment, we don't get any IPS events. It is very easy to deploy the client and manage the console.
Overall, I rate the solution ten out of ten.
Offers a good firewall that blocks unwanted ports
What is our primary use case?
I use the solution in my company to reduce SMB attacks on the data center site and ensure data center protection from flooding and threats.
What is most valuable?
For server security purposes, I like the product's firewall. The firewall has three features we use in our company, of which one controls flooding, the other blocks unwanted ports, and the third allows us to control traffic via Deep Security if the firewall port is open from the switch or router side.
What needs improvement?
In our company's infrastructure, we have not faced any challenges with the product. Considering the lack of issues or challenges faced with the use of the product in our company's environment, I feel that it is a good solution.
Sometimes, the product is not very stable, but it is something that depends on the infrastructure in which the tool is used. The aforementioned area can be considered for improvement.
If Trend Micro Deep Security wants to implement some new features in it, then I would say that it should focus from a networking point of view and see how to control network traffic specifically coming from external to internal traffic on the servers.
For how long have I used the solution?
I have been using Trend Micro Deep Security for two years. My company operates as a system integrator for Trend Micro.
What do I think about the stability of the solution?
If I consider my company's infrastructure, everything is good with the product because we have enabled the threat protection systems to control our environment, so we don't see any suspicious activities.
I rate the solution's stability as ten out of ten.
What do I think about the scalability of the solution?
Scalability-wise, it is a good tool, and I rate the solution as nine out of ten.
How are customer service and support?
When it comes to technical support, I would say that none of the products are bad, and all the tools are usually good. There are a few areas where certain modifications or changes are required, and it is something that varies from client to client. In my opinion, all products, including Symantec and Trend Micro, are good. Based on the infrastructure of users and what they want to implement, there are a few things that Trend Micro should understand. I rate the technical support an eight out of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I work with Trend Micro Endpoint Security with Apex One. I also use Symantec.
How was the initial setup?
If I consider my company's infrastructure, everything is good with the product because we have enabled the threat protection systems to control our environment, so we don't see any suspicious activities.
I rate the solution's stability as ten out of ten.
The solution is deployed on the cloud.
Which other solutions did I evaluate?
Symantec and Trend Micro Deep Security are good products, and I don't have any issues with either of the solutions, specifically from a technical perspective.
The costs associated with both the products are taken care of by the sales department or management in our company. Symantec and Trend Micro Deep Security have features that are almost 80 to 90 percent similar. The only area where Symantec needs to improve is related to the remote capabilities it offers.
What other advice do I have?
The product's intrusion prevention system works fine, but we have not implemented any other policies in our company. In our company, we use the default policy in our environment to deal with and prevent intrusions, so we have not customized any policies associated with the intrusion prevention system. With the default policies in place, whenever there is some traffic coming in, the tool will automatically detect, allow, or take action based on the signatures.
I have learned many things while using the product, including the fact that it is very important for a company to decide what they want before purchasing a solution.
I rate the tool a nine out of ten.