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Reviews from AWS customer

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    Kumaresan B

Ease of deployment and cost-effectiveness boost operational efficiency

  • May 20, 2025
  • Review from a verified AWS customer

What is our primary use case?

We block DMARC for incoming mails and have threat detection enabled to block or identify any spam mail received in end-user mailboxes. We prevent spam mails and unknowns such as DKIM and DMARC unavailable mail. Additionally, we have country-based restrictions in our email gateway, which helps us prevent mail coming from unrecognized or unused countries. These are the ways we provide security to our end-user mailboxes.

What is most valuable?

We have cloud threat protection, which helps us identify any suspicious threats in emails.

Threat intelligence is adequate because they are using Microsoft GTI threat intelligence, but we need to increase protection against phishing and spam mails. It is already implemented, but we need to increase intelligence for cases where phishing links are received and need to be blocked. If users try to open links that have converted to phishing after some time, those need to be blocked. We are blocking some links, but we may miss others, so we need clarity on that protection, especially for older links.

What needs improvement?

I have recommendations for increasing dashboard customization. Currently, we are using custom dashboards, but they are not effectively customizable. If they provide better customization options, it would be easier to understand everything in a single dashboard instead of navigating through dropdown menus to see reports. Additionally, log retention is currently 30 days, but some customers request to extend it to 60 days. Having 60 days of log retention would be helpful for maintaining logs.

For how long have I used the solution?

I have been working with Trellix Email Security for the past one year.

What was my experience with deployment of the solution?

There are two deployment modes: API integration, which is very easy, and MX record change, which requires some downtime. For deployment with inline mode, it takes around four to six hours of downtime. For API-based integration, we do not need any downtime and can implement it directly in production.

What do I think about the stability of the solution?

The security rates at eight out of ten.

What do I think about the scalability of the solution?

I have not performed scalability adjustments because the user count has not increased. However, based on my understanding, we have the option to increase the count in the future. The scalability rates at nine out of ten.

How are customer service and support?

Technical support rates at eight out of ten. The overall service rates at eight.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I work with both Sophos and Trellix Email Security solutions. When compared with Sophos, Trellix Email Security is better, and when compared to other solutions, the price is more cost-effective.

How was the initial setup?

We deployed the solution for approximately 1,000 mailboxes.

What about the implementation team?

Three people were involved in the installation: one from the DNS side, one from Office 365, and another from my team.

What was our ROI?

The operational cost involves a one-time investment for purchasing and implementing the solution, which provides protection for one year. The operational cost is average. Compared to other email solutions such as Cisco, price-wise, we get this solution within 50 to 60% of the average. They provide good percentages for enterprise customers. It reduces costs by almost 40% or 45% compared to other security solutions.

What's my experience with pricing, setup cost, and licensing?

I am satisfied with the secure licensing cost because compared to other solutions, Trellix Email Security is cheaper and provides most features. I only know about the pricing from one year ago.

What other advice do I have?

I am not working with other Trellix products such as Trellix Move AntiVirus or Trellix Intrusion Prevention System. The solution is easy to deploy, and the operational cost is less compared to other solutions. The price rates at eight out of ten. We use inline mode for integration with existing security infrastructure. They recently added AI to the solution, but I need to check with the team regarding AI implementation for email specifically. My final rating for Trellix Email Security is nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    jim m.

Out of data and hard to manage

  • August 21, 2024
  • Review provided by G2

What do you like best about the product?
This tool was hard to manage, and we are glad that we no longer have to support it in our environment.
What do you dislike about the product?
Hard to manage. No parsers ever available for new products we would wish to send logs for. Every feature request or parser request turned into a Pay to uprgade instance. The interface is from the 80s, and hard to find everything.
What problems is the product solving and how is that benefiting you?
None at all


    Shashank G.

Trellix Enterprise Security Manager helps us to detect the malwares and Threats and help mitigate

  • August 06, 2024
  • Review provided by G2

What do you like best about the product?
Trellix Enterprise Security Manager helps us to detect the malwares and threats and helps us to mitigate them promptly with mininal efforts
What do you dislike about the product?
Sometimes it responds very slow. Due to slowness, sometimes we stuck to responds to threats promptly
What problems is the product solving and how is that benefiting you?
Trellix Enterprise Security Manager detects threats based on the rule engine and alerts us for any kind of threats. It can help detect the ongoing threats and mitigate them.


    Nitheesh K.

McAfee Enterprise Log review

  • July 21, 2024
  • Review provided by G2

What do you like best about the product?
McAfee Enterprise Log search is best security tool

It is having instant access to log data from various sources

And it is filtering options to quickly identify specific events or patterns

It can able to handle large volume of log data from diverse sources

It integrates with other McAfee solutions and third party tools

It is having features enabling security teams to monitor investigate and respond to the security incident
What do you dislike about the product?
McAfee enterprise log search can be costly solution especially for large scale deployments organisation with the limited budgets

It is difficult to effectively communicate insights to the non technical stakeholders

It requires significant training and expertise for new users

Large volume of lock data can impact search performance leading to slower query results

Integration with diverse log sources and customization of dashboards and reports can be time consuming and require technical expertise
What problems is the product solving and how is that benefiting you?
Helping to prevent data beaches by identifying suspicious activity and vulnerability

Offering centralised flat form for law collection analysis and reporting improving security teams

Identifying potential security threats in real time

It is giving incidence response enabling rapid investigation and analysis of security incident


    Emmanuel D.

One of the best endpoint protection in the Market!

  • April 13, 2024
  • Review provided by G2

What do you like best about the product?
The thing that I like best about MVISION ePO is how it helps me managed my McAfee Solutions in our organization. It helps me automate our organization workflows thus reducing the time and task that is needed for the investigation and triaging.
What do you dislike about the product?
The only downside that I dont like about mvision ePO is how complicated it is to configure especially if you don't have any necessary training with regards to this solution.
What problems is the product solving and how is that benefiting you?
MVISION ePO's ability to address these cybersecurity challenges helps enhance our organization's security posture, minimize risks, and safeguard sensitive data and assets, ultimately contributing to our business continuity and reputation.


    Telecommunications

Nice product

  • April 02, 2024
  • Review provided by G2

What do you like best about the product?
Minute logs allows to manage and troubleshooting issues at less time
What do you dislike about the product?
It consume some space but it's worthy. Really recommend
What problems is the product solving and how is that benefiting you?
Whenever we face issue we Checks logs and do analysis what is the root cause for the issue


    Ashish G.

Value for money for Mid-market segment

  • April 02, 2024
  • Review provided by G2

What do you like best about the product?
This tool is good value for money for the mid-market segment. It is not as mature and doesn't have third-party OEM information on processing the logs or making some information out of Logs like its competitors such as Splunk, Datadog etc but still for the miod market segment whose aim is point products. The requirement is quite simple, is it reliable able to provide a response to query and store/collect the logs reliably - that is can do with 99.9999% availability which is good enough for them.
What do you dislike about the product?
They have kept this product in a cvery close loop instead of partnering with other third-party vendors who ghenerate these logs. If they have solid relationship or have a way to process the information better, avoiding false positives then the tool could have better market share.
What problems is the product solving and how is that benefiting you?
There are loads of data that my organisation is producing and we don't know where the problem is, especially when we are talking about intermittent issues. For such issues, McAfee Enterprise Log Search has been of great help.


    Patricio I.

Powerful and robust SIEM solution

  • February 27, 2024
  • Review provided by G2

What do you like best about the product?
- Very efficient for threat prevention and identifying them on the network and having real-time visibility.
- It has a lightweight and intuitive interface.
- Allows integrations with other McAfee and third-party products.
What do you dislike about the product?
- It can improve the appearance to make management simpler, despite having a simple interface for end users, the management is quite cumbersome.
- The brand's support has many opportunities to improve in knowledge and response times, and escalations tend to be quite painful.
What problems is the product solving and how is that benefiting you?
- Centralization of event logs for analysis and control.
- Real-time management for the IT Monitoring and Security area.
- Compliance with corporate security policies.


    Abdul Mowbin J.

Meet the compliance

  • July 15, 2023
  • Review provided by G2

What do you like best about the product?
The McAfee Enterprise Log Manager is easy to use and there are suitable options for creating dashboards and alarms. THe visibility is clear and effecient for checking at a glance.
What do you dislike about the product?
The configuration UI is very back dated and super annoying to maneuver. The windows are mostly non scrollable which makes it difficult to find out one source among hundreds.
What problems is the product solving and how is that benefiting you?
McAfee Enterprise Log Manager is collecting all the logs from all of our servers and network devices and applications so that we have a aggregated visibility and respond to any incident accordingly.


    Pravin D.

Great visibility of devices and ability to push out products to client machines

  • March 30, 2023
  • Review provided by G2

What do you like best about the product?
Love that you can view all managed and unmanaged devices and have the ability to push out products to both types of devices.
What do you dislike about the product?
Times where certain products start to malfunction and removing it from a particular computer may become tricky to do
What problems is the product solving and how is that benefiting you?
providing security and vulnerability protection for all of our end-user devices