The primary use cases are mostly related to the rapid low-code framework. Currently, I'm working on a business use case where we need to create a responsive website that enhances the customer's experience.

External reviews
External reviews are not included in the AWS star rating for the product.
Great platform in order to master rapid web development skills, irrespective of your background.
Review by a developer
The outsystems support is helpful and quick to answer.
It is easy to integrate Outsystems in another developed apps.
I use Outsystems every week.
Outsystems have a lot of features and tools to developer new applications and products quick and in an easy way,
Boost development speed with Outsystems
Also supports integration with multiple systems and services.
Outsystems has strong community and customer support for developers.
Service studio provide easy implementation for developer via drag-drop widget functionality.
Outsystems is very frequently use is larger organization.
Application Security and Development
its rapid application development capabilities. It allows businesses to create and deploy applications much faster , it suitable for both small projects and enterprise-level solutions & creating applications with a strong focus on user experience (UX). This means you can deliver intuitive and engaging applications
I have faced some issue in Site Attributes and Header Injection issue
OutSystems will help developers improve their security knowledge and practices effectively. Encouraging a proactive approach to security education and resources ensures that developers are equipped to build secure applications and mitigate potential vulnerabilities within the platform and Clinet
A hybrid low-code solution that improves development speed with its prebuilt templates and drag-and-drop interface
What is our primary use case?
What is most valuable?
OutSystems is a hybrid framework and supports my mobile and web application development needs. This means I don't have to write separate code for mobile applications. It adapts the UI and functionality, whether I'm developing for web or mobile interfaces. All I need to do is provide the layout during development.
The tool has enhanced my development speed through its prebuilt templates and drag-and-drop interface. Unlike legacy frameworks like C# and Java, OutSystems provides everything ready to use. You need to connect integrations and formats, which allows developers to develop their modules rapidly.
In the healthcare sector where I work, we handle clinical and non-clinical research involving study criteria and customer-responsive interfaces.
In one of our recent projects, which involves setting up appointment bookings for healthcare organizations like NHS and Canadian provincial health services, OutSystems plays a crucial role. The system monitors Outlook email criteria every five minutes to detect appointment requests. When a request is identified, OutSystems uses AI capabilities to determine if it's a new booking or a follow-up based on the email content.
Once categorized, the tool integrates with other systems, such as Salesforce.
What needs improvement?
The tool's weakness is its focus on the solution only. Other than that, it's pretty easy to use for both technical and non-technical people. However, the tool lags in automation. For instance, we've used Python for scraping and other automated tasks. So, I believe automation is an area where it could improve.
For how long have I used the solution?
I have been working with the product for three and a half years.
What do I think about the scalability of the solution?
OutSystems servers are currently managed directly by the vendor. This setup makes scalability readily achievable because whenever we need to expand our operations to different locations, we can directly engage with the vendor who handles the tool. They can scale the infrastructure to meet our requirements. However, at this point, our focus isn't on scaling further because the configurations we've implemented for recent developments are adequate for targeting the Canadian and North American regions.
How are customer service and support?
Technical support is good, especially for customers on the Gold tier like us. Typically, we receive responses within 24 hours, and their support team is very responsive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Appian offers advantages in automation structures with its Appian RPA platform, formerly Jidoka. They have integrated this acquisition into their offerings as Appian RPA. Additionally, Appian has a well-established market presence. Appian holds a slight advantage over OutSystems, which entered the market approximately five years ago.
What was our ROI?
Our primary goal has been to enhance customer experience by deploying applications developed with OutSystems. The initial response from users has been positive, particularly in reducing previous backlogs. We've streamlined processes with the product, enabling rapid development, integration, and automation.
We haven't yet reached the stage of calculating ROI specifics. Typically, such evaluations are conducted either at the end of the fiscal year or three years.
What other advice do I have?
The tool has its own AI modules, but we've utilized our custom models. As we focus on specific regions like Canada and North America, we've developed dedicated forms and solutions. We've implemented our custom models using Python and Gen AI to extract data from emails and forms. OutSystems does offer its own AI capabilities.
Due to its fast development strategies and everything, I would recommend OutSystems over Appian. Appian is in a different space and has its own components and frameworks.
I rate the overall product a seven out of ten.
Target Business Outcomes in fast agile and secure way
Service was quick an simple
Has the flexibility to quickly integrate with almost anything in the system, and the ability to connect with databases
What is our primary use case?
OutSystems has use cases in the health care, accounting, banking, insurance, and automotive industries.
What is most valuable?
The most valuable features of OutSystems are the user interface, the flexibility to quickly integrate with almost anything in the system, and the ability to connect with databases.
What needs improvement?
The solution's testing framework needs to be improved, and the workflow should be slightly more mature. The solution should use generative AI capabilities.
For how long have I used the solution?
I have been using OutSystems for nine years.
What do I think about the stability of the solution?
We haven’t faced any issues with the solution’s stability.
What do I think about the scalability of the solution?
OutSystems is a scalable solution. The solution is auto-scalable regarding the number of users or the volume of data.
I have created an application which is being used by almost 2,00,000 users. That was done for some kind of enterprise wide application where it is being used across the globe. That's the maximum number of users I have created an application for.
How are customer service and support?
The solution's technical support is quite useful, but it takes a good amount of time to get a solution from them. The technical support is not so quick and could be faster.
How was the initial setup?
The solution’s initial setup is straightforward.
What about the implementation team?
We implemented the solution through an in-house team. Depending on the size of the application, the solution's deployment hardly takes a few minutes.
What was our ROI?
With the solution, I have seen around 80% to 90% increase in the return on investment.
What's my experience with pricing, setup cost, and licensing?
OutSystems is a very expensive solution, and it has to be cheaper. Users have to pay a yearly licensing fee for the solution.
What other advice do I have?
I have used the solution for both web and mobile application development. In the healthcare domain, we used the solution to create a mobile application related to patient care. We also used the solution to create web applications, including banking and in-house enterprise applications.
It hardly takes around six resources, including developers, for a typical project which goes for around six months. I would recommend the solution to other users. I rate the solution a nine out of ten for user support and community engagement.
Since I've worked with the solution for nine years, I'm well aware of its visibility. I will promote the solution if the business needs align with what can be achieved with OutSystems.
Overall, I rate OutSystems an eight out of ten.
Which deployment model are you using for this solution?
Easy to learn, offers ability to deploy rapidly, enabling changes to applications every two weeks
What is our primary use case?
We used OutSystems to develop different applications, especially those concerning environmental and sustainability governance.
How has it helped my organization?
OutSystems has streamlined or optimized our application development process.
The primary benefit of using OutSystems was our ability to deploy rapidly. We could deploy changes to our applications every two weeks.
Mostly, it was web applications that we created, utilizing the responsive aspect of OutSystems for traditional web applications.
What is most valuable?
It was easy to learn. OutSystems provides different tutorials depending on the user's expertise, so even beginners can quickly get up to speed.
Moreover, OutSystems integration with our database and internal systems was easy.
What needs improvement?
I would like to see improvements in versioning. It can be challenging to keep track of what changes should be committed, especially when many developers are working in one environment.
So, I would like to see support for different version models especially when multiple developers are working on the same module, it can be confusing to know which changes need to be deployed when comparing and merging codes.
In future releases, A built-in chart feature would be useful. We had to use Google Charts plugin for dashboards. Native support for charts, like bar and pie charts, would be beneficial.
For how long have I used the solution?
With OutSystems, my company started working with it in 2017.
What do I think about the stability of the solution?
I would rate the stability an eight out of ten. It is pretty stable.
What do I think about the scalability of the solution?
I would rate the scalability a nine out of ten.
There were around 20 end users using this solution in my company.
How are customer service and support?
Another team in my company used to contact OutSystems for support.
What about the implementation team?
It was another team that handled the deployment process.
We used the cloud-based version, hosted in AWS.
What was our ROI?
OutSystems' low-cost approach has positively impacted our productivity, because we were able to develop faster with OutSystems, enabling us to implement many changes during our sprint.
What's my experience with pricing, setup cost, and licensing?
It is very high price.
What other advice do I have?
Overall, I would rate the solution an eight out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Use Outsystems to quickly develop solutions for your business!
There's even an AI feature which helps you with suggestions on how to create your logic.