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OutSystems Platform

OutSystems

Reviews from AWS customer

9 AWS reviews

External reviews

1,420 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Biotechnology

Great conference

  • June 22, 2023
  • Review provided by G2

What do you like best about the product?
Covers the whole spectrum of apps, from three minutes ready to go simple app to very large and complicated business app
What do you dislike about the product?
There are limited options to integrate code into the platform (I understand it is a design choice but a great deal of flexibility is lost here)
What problems is the product solving and how is that benefiting you?
Our company uses Outsystems for internal use. Our current focus is migrating silo'ed business practices in departments and legacy systems (spreadsheets, microsoft access) into Outsystems apps.


    Mohamed Ali CHAABANI

Provides a standardized approach to development and highly stable solution

  • June 15, 2023
  • Review provided by PeerSpot

What is our primary use case?

I have used it for a company in Saudi Arabia. The application was mainly focused on transportation. The other application is a recent upgrade.

What is most valuable?

I love OutSystems because, as a manager and someone who has experience with various traditional development technologies (approximately 20 technologies), it provides a standard approach. Unlike other companies where there is no development standard, with OutSystems, we have our own standard. This makes it easier when transitioning between developers or onboarding new team members.

What needs improvement?

It's not easy to master OutSystems within the first month. Even if you have ten years of experience, like me, it will take about two to three months to explore everything. For example, customizing a header or integrating a video is not easy.

Many people assume that mastering OutSystems is as simple as drag and drop, but for specific tasks, you need someone with development experience, preferably a senior or expert with over five years of experience.

Sometimes it requires both skills, someone who knows how to develop and add script code or extensions to our system. However, there are also times when it is easy. Let's say around seventy percent of the time; it's easy. Customizing the user interface, aside from the header, is relatively straightforward, although I did encounter difficulties with the header.

Another example is working with live video, which is also not easy.

For how long have I used the solution?

I have been using OutSystems for one year.

What do I think about the stability of the solution?

It is very stable. I would rate the stability a nine out of ten.

What do I think about the scalability of the solution?

The scalability of OutSystems is not bad. I know someone who conducted a scalability test. They used SCC Solutions, a telecom company with a great team of developers. They encountered some issues compared to what OutSystems claimed. However, I believe you always need to have a package that can handle more users than OutSystems recommends.

If they suggest an eight-gigahertz processor, you should go for a better specification. But overall, it's not a major problem. Just make sure to exceed the recommended specifications. OutSystems is widely used in many regions. It's extensively utilized in the UK and Australia, as I have experience working with these countries. However, in some countries, traffic and other factors can make it more challenging.

How are customer service and support?

I did contact the customer service and support team, but they mostly provide general IT support.

I believe there is room for improvement in technical support. However, they are good and responsible in terms of providing documentation and guidance to help you.

How was the initial setup?

I believe you would need someone who is already good in development or has a logical understanding of development. OutSystems has four layers: the timers and processes layer, the interface layer, the version layer, and the database layer.

Sometimes, when you add a module from the first layer, it doesn't work because it needs to be compatible and supported by the OutSystems platform. Many components or modules from the first layer are often incomplete or non-functional when compared to the later layers.

Therefore, you need to comprehend the logic and then integrate it. It's not always straightforward. There are challenges involved.

If you don't have someone who is already skilled in development, most of the time, you won't succeed. I believe you need a certain level of intelligence to excel in OutSystems. You have to be intelligent, like in development.

I've brought in many developers who weren't skilled in development and put them in our system. They excelled at all the traditional tasks but when I asked for any custom work, it took them around one month to finish.

What about the implementation team?

The deployment process is very easy. It involves just one publish button. They call it the "one publish" button.

In our system, there are always many challenges in development. For example, you don't need an administrator or a developer because we have something called architecture AI. It can evaluate your application and determine if it follows the best practices or not. We already have a baseline of good practice cases or standards for our system, so we're not far from the best practices. There are certain things you can't do directly, like calling a server action. Instead, you need to use client actions.

There are many perspectives like this that you need to consider. Otherwise, it won't work. For example, you can't simply drag and drop a client action inside a server action.

I believe anyone would require about two to three months of training, and they would need to build their own application. The issue in our system is that sometimes developers are only skilled in either logic or UI. I think it's important to train people to be proficient in all aspects.

What was our ROI?

There is an annual cost of approximately 23k. So sometimes, you need to wait for a return on investment. It also requires skilled individuals who know how to utilize this technology and train others. Finding good developers isn't easy because most of the people who work with OutSystems come from Big Data or have multiple engineering backgrounds. We face difficulties in finding the right people, and I think this is a common issue across platforms. Nonetheless, I consider it a unique feature.

What other advice do I have?

Overall, I would rate the solution an eight out of ten. I still believe in our system, despite some limitations in traditional development. There is always room for improvement.

I think they are constantly making progress and adding new features. However, sometimes it's not easy to achieve customizations.


    reviewer2198088

Helps to make development process easier

  • June 02, 2023
  • Review from a verified AWS customer

What is most valuable?

The tool makes the development process easier. 

What needs improvement?

I have difficulty in using several new features. Some of the product's features are tricky to use as well. 

For how long have I used the solution?

I have been working with the product for six months. 

What do I think about the stability of the solution?

I would rate the solution's stability an eight out of ten. 

What do I think about the scalability of the solution?

I would rate the product's scalability a nine out of ten. My company has around 20 people for the product. We use the product daily. 

How was the initial setup?

The product's setup is easy. One person is enough to handle its deployment. 

What's my experience with pricing, setup cost, and licensing?

The product is expensive and I would rate its pricing a seven out of ten. You need to pay a yearly subscription to use the product. 

What other advice do I have?

I would rate the product a nine out of ten. 

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Swapnil Kumar

A low-code solution that's easy to work with but needs some customization in the front-end

  • June 01, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use OutSystems for our customers in the banking and utility sectors.

How has it helped my organization?

OutSystems is a low-code solution. Most features are drag-and-drop, so it's pretty easy to work with. It thus helps the organization by saving time for developers.

What is most valuable?

The OutSystems Accelerator is the most valuable feature.

What needs improvement?

There are very few resources available to learn OutSystems. If someone is utterly new to OutSystems and is trying to understand this technology by searching on platforms like YouTube, Udemy and Coursera, they won't find anything. It has negligible resources.

In the next release of OutSystems, I would like to see a few more customizations in the front end.

For how long have I used the solution?

I have been using it for four months.

What do I think about the stability of the solution?

I would rate the stability an eight out of ten.

What do I think about the scalability of the solution?

I would rate the scalability a nine out of ten.

How are customer service and support?

I would rate the technical support nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously I was working on high-code solutions. Then I started using OutSystems low-code solution.

How was the initial setup?

The initial setup was straightforward. I would rate the ease of setup a ten out of ten.

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing a five out of ten. There are no additional costs with the standard license.

What other advice do I have?

I would advise anyone wanting to use OutSystems to start learning early while pursuing a college degree.

We are a team of ten Software Developers who use OutSystems in my company. We plan to increase the usage of OutSystems in the future. I would rate the overall product an eight out of ten.


    Ravi G.

Great going with OutSystems platform

  • May 21, 2023
  • Review provided by G2

What do you like best about the product?
1. Ease of logic building
2. Modular approach
3. Speed of development
What do you dislike about the product?
1. Case Management Framework needs to be worked upon by OS
2. Technical support could include direct calls from Solution architects
What problems is the product solving and how is that benefiting you?
Needed RAD tool to cope up with requested new systems required for digital journey & to overcome technical debts


    Antonio P.

because it is a very reliable platform that allows you to develop solutions very quickly

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
Easy to install and maintain.
Very reliable
Very easy to learn
Rapid development and maintenance of applications
What do you dislike about the product?
The availability of more UX/UI components to speed up development
What problems is the product solving and how is that benefiting you?
integration with other systems which facilitates the digital transformation of organizations


    Karie F.

Introduction to low code software development with OutSystems

  • May 18, 2023
  • Review provided by G2

What do you like best about the product?
I absolutely love the library of pre-built components that OutSystems has to offer. Being able to create functional interfaces is so much easier compared to other development methods, and having access to existing widgets, templates and actions makes our code both more robust and easier to maintain in the future. The Forge store allows us to grab unwanted components from applications we've already built rather than starting from scratch, which can save a lot of time! Even if all these features weren't amazing enough, it's always great to be part of such an active community where your questions are answered in no time.
What do you dislike about the product?
I do not like that the development environment within OutSystems, Service Studio, has a slower response time than higher code IDEs. In addition, custom features that are not included in the standard features can be difficult to build and time consuming to create. Finally, it seems that certain community-driven enhancements are overlooked in favor of more profitable short-term goals instead of being prioritized.
What problems is the product solving and how is that benefiting you?
I'm benefiting from OutSystems because it helps me reduce costs and increase revenue by enabling me to deliver digital products faster with fewer resources. This agility gives me a competitive advantage and ensures that I stay ahead of technological advances.


    Banking

Well-Rounded App Development PaaS With Enterprise-Class Support Structures

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
OutSystems' low-code model allows junior developers to learn faster, and senior developers who are new to the platform to start delivering value more rapidly than with other software stacks. OutSystems provides built-in accelerators to speed-up/automate common development tasks, like loading data from a spreadsheet into a database table, or implementing new REST APIs. OutSystems has a global presence, allowing us to engage developers from around the world, bolstering our local development team with additional capacity.
What do you dislike about the product?
OutSystems has tools and best practices (such as TrueChange, Discovery, and AI Mentor Studio) that make recommendations on how we can improve code quality and increase architectural agility. However, the platform doesn't provide a mechanism to enforce these standards, so often the recommendations are ignored and we need to manually check reports to monitor code quality. OutSystems enables lightning-fast application development and deployment, but without governance to enforce its own recommendations, applications can quickly become a sprawling mass of cross-domain dependencies that are difficult to disentangle. Running large teams with multiple developers working on an app can create challenges with code-contention. OutSystems is pretty good at merging versions, but it does sometimes get it wrong, with one developer over-writing another's changes. OutSystems version comparison is useful, but needs to provide a mechanism to compare changes across multiple versions to make it obvious when and who changed each component. My general experience with OutSystems Support is very positive, but is inadequate communication when they are working on P1 production incidents. We often don't know whether a problem is being looked at until after they have already found a solution.
What problems is the product solving and how is that benefiting you?
OutSystems decreases time to market by providing templates for patterns commonly used in web apps. OutSystems increases productivity by automating frequent development tasks, and provides single click publishing and deployments.


    Ram Chenna

Custom plugins, good performance, and easy to manage

  • May 03, 2023
  • Review provided by PeerSpot

What is our primary use case?

We have been actively following the below strategy for our application development:

  • Core applications and systems (SaaS-based external products)
  • Bespoke Applications (using Microsoft Azure and Dotnet Application development technologies and tools)
  • Quick turnaround applications for web and mobile (Outsystems)
  • Portal knowledge and corporate portals (WordPress, SharePoint, DocuWare)
  • Cloud Platform (Azure and AWS)
  • Support within two hours on the community portal
  • Access to native functionalities (camera, geolocation, QR code reader, and access to file systems, address book, and device calendar)
  • Supports custom branding
  • Supports custom plugins
  • Silk UI response framework
  • Big focus on performance
  • Best practice for CSS and JS
  • Tested on several modern browsers and devices
  • Support and community (52000+ members, 500+ projects, and two-hour response time)

How has it helped my organization?

The OutSystems platform has improved the quick turnaround for application development and deployment.

It provides for faster development and better software releases.

The solution helps reduce costs and gives us an efficient budget.

The ease of management is great.

The product has good reliability and has improved business continuity with increased resilience.

We have a lot of choices through open-source standards.

The product gives us better customer experiences.

There is access to native functionalities (including the camera, geolocation, QR code reader, and access file systems, address books, and device calendars).

It supports custom branding and custom plugins and has a Silk UI Response Framework.

There is a big focus on performance.

The product has best practices for CSS and JS.

It has been tested on several modern browsers and devices.

There is support and a good community (52000+ members across 500+ projects and a two-hour response time).

What is most valuable?

Below are the solution's most valuable features:

  • Device support (Android 4.0+, iOS 7+, Windows 8.1+)
  • Access to native functionalities (camera, geolocation, QR code reader, access to file systems, address books, and device calendars)
  • Custom branding
  • Custom plugins
  • Silk UI Response Framework
  • Performance
  • Best practices for CSS and JS
  • Tested on several modern browsers and devices
  • Great support and strong community (52000+ members, 500+ projects, and a two-hour response time)
  • Online developer training
  • Integration Studio
  • Service Studio
  • Service Center
  • Deployment services
  • Faster development and better software releases
  • Reduce costs/improves budget
  • Ease of management
  • Reliability/improved business continuity with resilience
  • Choice through open-source standards
  • Better customer experiences

What needs improvement?

Areas of improvement include:

  • Offering workflow solutions
  • Adding event-driven architecture
  • Usage of PWA, Responsive, and SPA architecture for front-ends.
  • Better documentation and deployment tools. The packaging features need to be standardized using DevOps.
  • Vertical Tabs (there is a Vertical Tabs problem: Entities.Orientation)
  • Data Grid improvements and UI improvements
  • There are performance issues in table data using React
  • They need to make improvements in various UI assets.
  • There should be automation of logs
  • We have performance issues while fetching bulk data
  • Need integration with core systems and integration with Outlook email

For how long have I used the solution?

This is a no-code platform solution. We have been using this for the past five years. We've used it for building solutions for web applications and mobile applications. There is a quick turnaround for applications that need to be implemented and deployed for business.

What do I think about the stability of the solution?

The solution offers good stability.

What do I think about the scalability of the solution?

There are good scalability options. However, scalability can improve.

How are customer service and support?

The solution offers excellent customer support and responses can be expected within two hours from the community forum to help with resolution.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

This is the first time we are using a no-code solution end-to-end.

How was the initial setup?

The initial setup is straightforward. The process is good enough and elaborate documentation and help in community forums can help the process.

What about the implementation team?

This was an in-house implementation from the development team.

What was our ROI?

ROI and TCO are great.

With the pressure to deliver new customer and employee digital experiences and having to adjust existing enterprise systems to cope with the market changes, 75% of app development would use low-code platforms. Outsystems has the highest ROI.

What's my experience with pricing, setup cost, and licensing?

The setup cost, pricing, and licensing costs are competitive.

Which other solutions did I evaluate?

We have not evaluated any other options.


    Siddharth V.

It saves alot of time developing an app in Outsystems as compared to writing code as a developer

  • March 20, 2023
  • Review provided by G2

What do you like best about the product?
Low Code and NoCode is the best thing. Maximum output with minimum effort by the developers out there. Coming from an IT background. I can assure you that its the best learning product one can have
What do you dislike about the product?
As per my little experience sometimes it takes a lot of time for the community to reply for a solution. Also the certification cost is very prohibitive
What problems is the product solving and how is that benefiting you?
Keeping track of the previous environments.
Providing solutions by showing the errors as a developer.