The solution can be used to develop apps, websites, and core applications. We are working for an insurance company on an application to digitize hundreds of documents. We also work for a bank on an application to manage time and time sheets.
OutSystems Platform
OutSystemsExternal reviews
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A stable product that has a responsive support team and enables organizations to develop applications easily
What is our primary use case?
What is most valuable?
It is easy to develop things. It is much easier to develop applications with the product’s IDE.
What needs improvement?
OutSystems is creating a new platform on the cloud called ODC. The new version could be improved.
For how long have I used the solution?
I have been using the solution for about five years.
What do I think about the stability of the solution?
The tool is quite stable. It depends on the way we use it.
What do I think about the scalability of the solution?
Our clients are medium and large enterprises.
How are customer service and support?
My team contacts support. The support responds quite well.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have used some local platforms before.
How was the initial setup?
The initial setup is straightforward. Normally, the solution is cloud-based, but it depends on the clients. For the setup of the platform, we must have a contract and license from OutSystems. The setup takes one to three weeks.
What was our ROI?
The return on investment is difficult to measure, but the time to market is much faster.
What other advice do I have?
OutSystems has a lot of traction in Portugal. We are studying Mendix and Appian to see if they could be adequate in some cases. Some clients don't have the capacity to support OutSystems, or they might be using other tools. We want to adapt to other platforms and tools. Overall, I rate the product an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
I am having 12 yrs of exp with recent transition to Outsystems tech lead from last 2 yrs
What do you like best about the product?
The best apartof Outsystems is setting development pattern for the developer that any can make Web,Mobile,Services and pwa applications.
Now same developer can develop any above type of application with the inbuild governance their infrastructure.
Now same developer can develop any above type of application with the inbuild governance their infrastructure.
What do you dislike about the product?
I would like to see code pull request like Github when any developer is pushing the code so we can review it based on project and then after approve can be pushed to different enviornment or branches.
What problems is the product solving and how is that benefiting you?
1. Ease for developers to develop any application like web, mobile or PWA.
2. Development for iphone and andriod in one code base.
3. Easy to publish and make builds for andriod and iphones.
4. In Build offline capability for the mobile application.
5. In Build respository for mobile application projectwise with barcode to send to the users.
6. Auto update feature of the application for the users.
7. Setting up the developement standards for the furture developers.
2. Development for iphone and andriod in one code base.
3. Easy to publish and make builds for andriod and iphones.
4. In Build offline capability for the mobile application.
5. In Build respository for mobile application projectwise with barcode to send to the users.
6. Auto update feature of the application for the users.
7. Setting up the developement standards for the furture developers.
Great Platform, depending on the price
What do you like best about the product?
Great platform, easy to learn and use. We've been able to produce almost 100 in-house applications with very few team members.
What do you dislike about the product?
Price, a 500% increase from one year to the next with less than 30 days notice before renewal. Was told they would just walk away from a legal contract, does not give a customer any level of comfort.
What problems is the product solving and how is that benefiting you?
With the ability to rapidly develop applications and intergrate them with other non-outsystems applications, it has proven to be a very benificial tool.
OutSystems has led to transformational changes within our organization.
What do you like best about the product?
The breadth of capabilities has allowed us to drive to our digital transformation goals much more quickly than anticipated. This has led to digitalized and automated workflows leading to improved quality, ease fo use leading to an exceptional user experience, and efficiencies resulting in subsantial annual dollar savings. We are also able to complete projects up to 10x faster than traditional software development based on simplified development, ease of integrations with other systems, and eas of implementation with the automated DevOps capabilities. We continue to increase our end users and the frequency of use across all applicaions.
What do you dislike about the product?
I do not see any downsides or dislikes other than there is an ivestment that needs to be made to realize the benefits we have recieved.
What problems is the product solving and how is that benefiting you?
We are able to develop software solutions better, faster, and cheaper resulting in an exceptional user experience. We have also demonstrated the ability to more easily develop automated workflows with simple integrations to third party systems.
Good Front End, Good Back End, Mediocre Integrations, Very Predatory Pricing Model
What do you like best about the product?
The product is excellent for UI dev, and the platform servers are rock solid - great even. Excellent rapid prototyping tool with a very solid TSM program to enable standup.
What do you dislike about the product?
Everything between the UI (excellent) and platform server (solid product) is do-it-yourself nonsense getting into varying degrees of vaporware. We figured it out, but the tooling has a big gap for actual enterprise development. The changes in pricing are predatory bordering on theft. It was nearly overpriced even before the huge rate hikes. They tout it as "anyone can code" but when you bring them problems they say "you should be better at coding" instead of putting guard rails and real quality gates into the product. It's on you to make it work not them.
What problems is the product solving and how is that benefiting you?
Reactive Web application development
Boost for DEV
What do you like best about the product?
Outsystems platform has helped deliver code quickly and shortened DEV cycles. There are a number of easy-to-use features that have helped us.
What do you dislike about the product?
Outsystems builds change object identification properties in some cases (especially for mobile objects) making it harder for QA automation tools to execute.
What problems is the product solving and how is that benefiting you?
Faster code development benefits the organization with shorter time to market
Outsystems has enabled us to increase our speed to market significantly.
What do you like best about the product?
Outsystems is a very complete and robust solution to low code creation. It is simple to learn, has a unified deployment sequence, connects well to APIs and external DBs.
What do you dislike about the product?
Their licensing model has been inconsistent, and has increased in price 45% every 2-3 years, which to us has become very hard to justify.
What problems is the product solving and how is that benefiting you?
We create a myriad of internal tools that help our company's department work together. Outsytems makes this easy by having Single Sign on and persistent login options to create intranet/portal apps.
Enables users to develop applications quickly and has a responsive and helpful technical support team
What is our primary use case?
Our clients mainly use the solution for business process automation, workflow automation, and application development. They also use the tool to build a layer between their existing ERPs, like SAP and Salesforce, and the applications they use for business functions, like finance and HR. It is a bridging solution between the ERP and other applications.
What is most valuable?
The time to market is quite good. We can quickly develop an application using the tool. OutSystems is developed using .NET and Java. We can easily find technical resources who have worked on .NET and Java and leverage their previous knowledge to develop OutSystems applications. It can also be used for application development. If an end-user does not want to use the solution after two to three years, OutSystems sends the source code and the applications to the end-user. There is no dependency. It’s one of the major factors I found quite good in OutSystems.
What needs improvement?
The installation is a bit tedious.
For how long have I used the solution?
We have been partners with the product for the last two years. We are dealing with the latest version of the solution.
What do I think about the stability of the solution?
The tool is very stable. I rate the stability a nine to nine and a half out of ten.
What do I think about the scalability of the solution?
We have around 60 clients in India. We have more than 35 people, including 20 developers, three to four senior developers, and one or two architects in our technical team. I rate the scalability a nine out of ten. The tool is very scalable.
How are customer service and support?
The technical support team is responsive and helpful.
How would you rate customer service and support?
Positive
How was the initial setup?
The installation is a bit tedious, but it can be done. If we use the cloud solution, we can immediately leverage AWS and use it. Customizing the product according to a customer’s server requirements could take five to six working days.
What's my experience with pricing, setup cost, and licensing?
The customers have to pay for licensing and application development. Once they buy the product, they must also engage a technical team to develop applications until their internal team is certified and can develop applications on its own. OutSystems takes care of the maintenance. It is included in the licensing agreement. The solution is expensive. I rate the product’s cost a two or three out of ten. Not everyone can afford OutSystems.
Which other solutions did I evaluate?
We have evaluated Mendix as an alternative to OutSystems.
What other advice do I have?
I recommend the product to others. Overall, I rate the tool a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Great for building web and mobile applications, suitable for large enterprises and small to mid-sized businesses across different industries
What is our primary use case?
OutSystems is a versatile development platform that I find incredibly useful for various purposes. It is great for building both web and mobile applications, making it suitable for large enterprises and small to mid-sized businesses across different industries like banking, healthcare, manufacturing, and more. With its visual development, pre-built components, and easy maintenance, OutSystems has significantly expedited software development in my experience, offering a rapid and efficient solution for a wide range of applications.
What is most valuable?
In comparison to other local development platforms, OutSystems is quite advanced. While every platform can benefit from ongoing enhancements, OutSystems seems to have most of the features I, as a software professional, would look for. I have started working with it, and I find it to be a genuinely cool and effective platform for my development needs.
What needs improvement?
OutSystems is already on the right track for improvements. They plan to transition from their cloud platform to a cloud-native architecture, emphasizing infrastructure scalability and the integration of Docker containers, which is a positive step forward. I would also like to see OutSystems improve its integration capabilities, especially with emerging technologies like AI and GPT. Integrating with AI and GPT models could enhance OutSystems' functionality and help it easily adapt to new trends and concepts in connectivity and artificial intelligence in future releases.
For how long have I used the solution?
I have been using OutSystems since 2011.
What do I think about the stability of the solution?
I would rate the stability of OutSystems as a ten out of ten.
What do I think about the scalability of the solution?
OutSystems supports both horizontal and vertical scaling, and I find it quite easy to scale applications when needed. Adding a front-end server to a cluster, for instance, is a straightforward task that takes just a few minutes. As long as you follow OutSystems' recommended application composition and architecture, scalability is not a problem, and I would rate it a solid ten out of ten for scalability. In our company, around eighteen to nineteen developers are actively using OutSystems to develop applications for our customers. For mid-sized applications with OutSystems, you don't require large teams. OutSystems encourages small teams to use agile methodology. Typically, you need an engagement manager, a tech lead, and two to three developers for a medium-sized project. Additionally, a solution architect may be necessary initially, and then one tech lead and two developers are often sufficient for ongoing work.
How are customer service and support?
I have had a positive experience with OutSystems' tech support. They offer a guided learning path, well-structured documentation, and a valuable component repository called Forge. Their community is also quite active, with fellow users and even OutSystems champions and family members providing assistance. In addition, they have a stable support process where you can create a support ticket, and the OutSystems team will reach out to help with any issues. Overall, I'm satisfied with the support available from OutSystems through their various resources.
How was the initial setup?
Setting up OutSystems is straightforward, and even citizen developers can quickly learn and start building software with it. While complex applications may require professional expertise, OutSystems provides numerous prebuilt components and features, such as UI components for creating beautiful interfaces and easy database design tools, making it accessible even for those without extensive design or development experience. It is also user-friendly when it comes to handling logic, integrating with third-party services, and working with APIs. Overall, I find it to be a great and user-friendly platform for software development. The deployment process in OutSystems involves using a tool called Lifetime, which acts as a control console for managing different environments. When you purchase an OutSystems license, you typically receive three environments: development, QA, and production, along with a separate Lifetime environment. Lifetime keeps track of application versions and modules deployed on servers in each environment. It alerts you when an environment is outdated compared to a new version in development. Lifetime also checks references and other prerequisites before deploying releases from one environment to another, making the deployment process straightforward and well-managed.
What's my experience with pricing, setup cost, and licensing?
OutSystems licenses are not cheap, but they fall within the range of standard pricing. It is not very expensive or overly budget-friendly; it is more in the middle, making it an average-cost option for organizations.
Which other solutions did I evaluate?
Before using OutSystems, I explored other tools like APN and Automation Anywhere. However, I found OutSystems to be the best fit because it offers both rapid application development and flexibility. Unlike some other tools, OutSystems allows you to integrate with third-party libraries and technologies like .NET, Java, BigQuery, and more, making it a more flexible and easily adaptable platform.
What other advice do I have?
I would definitely recommend OutSystems to others. Overall, I would rate it as a ten out of ten.
A scalable tool for developing mobile and web applications
What is our primary use case?
My company uses OutSystems for developing mobile applications and web applications.
What is most valuable?
The most valuable feature of the solution is that it is a low-code tool with which it becomes very fast for users to create something and to show the creation to the customer much faster than any other technology.
What needs improvement?
In OutSystems, cloud management is an area of concern where improvements are required. Searching through the logs is an area with certain shortcomings where improvements are required in OutSystems.
For how long have I used the solution?
I have been using OutSystems for half a year. My company has a partnership with OutSystems, and we have a lot of certified engineers.
What do I think about the stability of the solution?
OutSystems has some issues with stability. When OutSystems is used as an enterprise solution or has millions of users, then there are some stability problems with your stability. When millions of users use your application, the management of the databases and caching systems is sometimes not that efficient in OutSystems.
What do I think about the scalability of the solution?
It is a scalable solution.
My company deals with small and medium-sized businesses.
How are customer service and support?
The solution's technical support is good, especially owing to its documentation part. I rate the technical support a ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of OutSystems is easy.
The solution can be deployed in a few hours.
The solution is deployed on the cloud. A user gets access to the user interface and some applications that you can install on Windows, making it a process that one person can do.
What's my experience with pricing, setup cost, and licensing?
OutSystems is an expensive product. My company has to make monthly payments towards the licensing costs attached to the solution. I am unsure about how much my company spends towards the solution's costs, but its cost runs into thousands of euros. There are some additional costs towards which certain payments are to be made, considering that one needs to pay for the end user who uses the solution.
Which other solutions did I evaluate?
I know about the competitors of OutSystems. I didn't choose any of the competitors of OutSystems since it was a product that already existed in my company.
What other advice do I have?
A person is required to maintain the solution.
If someone needs to show their customers really fast results of the development phase of an application, OutSystems is a very good solution that is expensive at the same time.
I rate the overall tool an eight out of ten.
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