I am a consultant for another organization. We've been using OutSystems to develop in-house applications and a convention-type application.

OutSystems Platform
OutSystemsExternal reviews
External reviews are not included in the AWS star rating for the product.
Easy to use and used to develop in-house applications
What is our primary use case?
What is most valuable?
The solution is all-encompassing and very easy to use with its drag-and-drop feature. OutSystems has a Forge feature that allows me to drag and use predeveloped components into the platform so that I don't have to develop everything from scratch.
What needs improvement?
I'd like to see AI features integrated into the solution.
For how long have I used the solution?
I have been using OutSystems for two years.
What do I think about the stability of the solution?
We've very rarely encountered an issue with the solution crashing.
I rate the solution’s stability a nine and a half out of ten.
What do I think about the scalability of the solution?
OutSystems is a very scalable solution. We developed an app, and we've had no problem at all with having 200 people at the convention and, in other cases, 1,000 people at the convention. We use the solution daily in our organization.
How are customer service and support?
There have been times when the solution's technical support took a while to respond. This happens mostly because their technical support is not in North America but Portugal.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I also extensively use another product called Apex. It's an excellent product, but it's not the same as OutSystems. With OutSystems, I can develop phone applications. I cannot do that with Apex because it's built more for a back office.
What was our ROI?
Using OutSystems to develop applications in-house as opposed to using third-party solutions has probably saved our clients a lot of money in the long run. They're not paying the licensing fees over and over again to the other platforms.
What other advice do I have?
The solution's integration is very good. We've integrated the tool into some other SQL areas we have at the client, and it's no problem integrating at all. The solution is deployed on the cloud.
OutSystems is an excellent platform for development and would be an excellent tool for any small, medium, or enterprise business. However, depending on the price, which I don't know, it may be out of range for small and medium businesses.
Overall, I rate the solution a nine out of ten.
Target Business Outcomes in fast agile and secure way
OUTSYSTEMS A GOOD LCNC PLATFORM
BETTER ROI
FLEXIBILITY
GOOD SUPPORT
DR ENVIRONMENT NOT PART OF CONTRACT
Best In Class For Low Code Platforms
Quick delivery
Easy maintenance
Not very flexible on complex projects
Vendor lock-in
Most of the cases the time to market and prices are better than other solutions
A great low-code platform that has a superior time-to-market from other technologies.
Flexible, agile and scalable
OutSystems helped me quickly investigate and resolve the problem.
OutSystems also followed up on the situation.
OutSystems Review
Service was quick an simple
The integration capabilities have significantly enhanced our app's functionality
What is our primary use case?
We use OutSystems for developing applications that are used by clients in Canada, USA, and Europe. OutSystems has been very effective for us in developing both web and mobile applications. It has reduced our development time by around 30 to 40 percent.
What is most valuable?
We've used features like batch processing timers, components, and integrations with other systems like SAP, which have accelerated our development process. In terms of productivity, we've seen a 30 percent reduction in screen design time and an additional 10 percent improvement when implementing client requirements. OutSystems' integration capabilities have significantly enhanced our app's functionality, making it quicker and easier to connect with other systems.
What needs improvement?
While I can't speak to the market impact, as a developer, I've seen significant reductions in development time across different versions of our applications. One area for improvement would be the UI controls in Service Studio. Sometimes, controls don't appear in the IDE, requiring us to check them in the web browser instead. Overall, our experience with OutSystems has been positive, though improvements in UI development would be welcomed.
For how long have I used the solution?
I've been with OutSystems for about three and a half years now.
What do I think about the stability of the solution?
On a scale from one to ten, I'd rate the stability of OutSystems at nine.
What do I think about the scalability of the solution?
In terms of scalability, I'd rate it at eight.
How are customer service and support?
OutSystems' technical support has been very helpful and responsive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before OutSystems, I mainly worked with .NET and Android development.
How was the initial setup?
Deployment with OutSystems has generally been straightforward, although we've encountered some challenges with UI development.
What about the implementation team?
I'm mostly focused on development, but our DevOps and maintenance team consists of about five to six people.
What was our ROI?
The main benefits we've seen after implementing OutSystems include significant time savings, improved deployment processes, and convenient configuration settings in the service center.
What's my experience with pricing, setup cost, and licensing?
As for licensing costs, I'm not directly involved in that aspect.
What other advice do I have?
Overall, I'd rate OutSystems a nine out of ten.
Offers great user support and community engagement
What is our primary use case?
I use the solution since it is a low-code platform. I am more into the BFSI domain. Most of the projects that have dealt with revolve around the banking sector. I have used the product for web development and mobile applications. My company has worked on a mobile app for a bank's core processes. My company took care of the website part of the bank with the help of OutSystems. My company also operates with other clients who operate in the banking sector. My company has also dealt with the insurance domain and mutual funds.
What needs improvement?
The product's high price is an area of concern, where improvements are required. OutSystems should play around with the market or with its competitors. A lot of the clients feel that the license cost of OutSystems is way too high than the prices of its competitors.
In the future, I want OutSystems to offer support for which they should not charge any money from users. If a client is new to OutSystems and has taken a license for two or three years, I believe that the solution should provide free support for a year.
For how long have I used the solution?
I have been using OutSystems for four years.
What do I think about the stability of the solution?
Stability-wise, I rate the solution an eight or nine out of ten.
What do I think about the scalability of the solution?
When it comes to the scalability part and its impact on our organization's growth, I can say that the development and implementation timelines are minimalistic, which is something that is good. It is pretty easy to implement anything that a specific client wants with the help of OutSystems. It doesn't take years to implement something with OutSystems since such areas can be dealt with quickly.
From migration to adding internal applications is easy with the product. The platform is very adjustable based on the requirements. The customization levels offered by the product are good. It is possible to distribute the loads in OutSystems.
My company deals with around ten customers who use the product.
Which solution did I use previously and why did I switch?
I have experience with high-code platforms like Java and Clutter.
How was the initial setup?
The product's setup is more of a PnP procedure, making it an easy process. I feel that the setup process can be a bit complex at an architectural level.
The solution is deployed on an on-premises model.
The number of people required for the deployment and maintenance of the product depends on the product that is used. If a business entity has multiple business units, it takes a longer time to implement the product. In general, my company has a team of around 15 to 20 people to take care of the implementation process.
What's my experience with pricing, setup cost, and licensing?
The clients who use OutSystems feel that it is a bit expensive.
There is a need to make yearly payments towards the licensing costs attached to OutSystems. It is an expensive product.
Which other solutions did I evaluate?
I don't see any differences between Java and Clutter or OutSystems since I use different products depending on the requirements of our company's clients. I don't get the clients to choose a particular platform, but my company recommends OutSystems. Not all of our company's clients prefer OutSystems.
What other advice do I have?
The product's scalability is very good. The tool offers easy integration with multiple platforms.
The product's features and speeding up the application development process stem from the fact that the capabilities provided by the tool are not limited. The whole platform, user experience, and implementation time are good.
The interface of OutSystems has impacted our company's development workflow since it is very user-friendly. I rate the product's interface a four out of five.
Though OutSystems is an expensive product. If an organization wants better dynamics when it comes to a particular platform, I would recommend OutSystems to such companies.
In terms of user support and community engagement, I rate the tool a ten out of ten.
The value and positive impact experience from the use of the solution stems from the fact that it works very well when it comes to load balancing. The product is also easily configurable.
I rate the overall tool a nine out of ten.