Agency MDR for Cloud
AgencyReviews from AWS customer
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Great experience with Agency!
What do you like best about the product?
Agency has been extremely helpful in various aspects of cybersecurity at our firm. Tyler and team have helped us to make sure that we are complying as a firm with our newly updated internal cybersecurity policies and have also given us a training on cybersecurity best practices, both of which are invaluable to our firm. The team at Agency is always very quick to respond to all email inquiries and any issues we may be experiencing. We really enjoy the personalized service experience we've received with Agency.
What do you dislike about the product?
Early on, we had a few individuals who noticed some performance issues with their computers after installing the Agency software, but when we brought it up to the Agency team, they were quick to jump on a Zoom call with the affected individuals and fully resolve the issues. No problems since!
What problems is the product solving and how is that benefiting you?
Agency is helping our firm with continuous cybersecurity monitoring and protection across company-owned devices and personal devices. They provide real-time security advisories, help with suspicious email/social media messages, and help keep our firm safe overall.
Simple, Fast and Effective!
What do you like best about the product?
Everything was taken care of from the start. Throughout the onboarding process, I was walked through all tasks that needed to be completed, and the security was installed without any pain on my end whatsoever. The agent was amiable, and everything went off like clockwork.
What do you dislike about the product?
Based on my experiences, there is nothing I dislike about Agency. I would have no issue recommending their services to everyone in my network. The security has worked incredibly well so far.
What problems is the product solving and how is that benefiting you?
I have the Agency security on my laptop and my phone. I get messages whenever I encounter a potential security threat, which I have found to be incredibly helpful. This threat is then taken care of. It requires no heavy lifting on my end, allowing me to focus on my core business.
10 out of 10
What do you like best about the product?
Agency has always provided quick, detailed, and supportive service.
What do you dislike about the product?
I do not have anything to comment on regarding a 'dislike'.
What problems is the product solving and how is that benefiting you?
Providing VPN services to help protect against cybersecurity/crime liability protection
Great team and product
What do you like best about the product?
The onboarding was easy, the team kind and responsive the product does work as promised
What do you dislike about the product?
nothing negative to say happy working with their team
What problems is the product solving and how is that benefiting you?
It helps to ensure we are compliant and have the best policies and standards in place
Excellent experience
What do you like best about the product?
Our group has been using Agency for a year and it's perfect for us. Easy, efficient, professional, and keeps us all safe!
What do you dislike about the product?
There is nothing we dislike about Agency
What problems is the product solving and how is that benefiting you?
Agency does a great job keeping us safe and secure from cybersecurity threats, letting us focus on the work that matters to us
Effective and convenient!
What do you like best about the product?
We appreciate the excellent and responsive support! Amir and Amanda are so professional and this service gives us so much peace of mind for our remote staff.
What do you dislike about the product?
So far, there has been no downside. We have been very happy with the service.
What problems is the product solving and how is that benefiting you?
We have remote team members in multiple states and Get Agency gives us uniform protection!
Peace of mind at a great price
What do you like best about the product?
I used Agency at my previous job as the head of my company's ISO-27001 system and loved them. We had a specific breach where an employee's account was compromised before they joined the organization. An intruder gained access to our systems and attempted to spend client money. This led me to look for solutions to prevent similar breaches in the future. They built the additional reporting features we needed and their customer service was exceptional.
At my current company, we had an issue where a chrome extension was wrapping emails in malware/click trackers, hurting email delivery rates. This made me sign up for Agency because I couldn't figure out what was going wrong. The Agency team diagnosed my problem personally and installed their suite on our devices to make sure it doesn't happen again. We now use them essentially as our outsourced infosec department. We haven't had any issues since.
Their team is amazing. I really appreciate the peace of mind I get from their technology and their top notch support.
At my current company, we had an issue where a chrome extension was wrapping emails in malware/click trackers, hurting email delivery rates. This made me sign up for Agency because I couldn't figure out what was going wrong. The Agency team diagnosed my problem personally and installed their suite on our devices to make sure it doesn't happen again. We now use them essentially as our outsourced infosec department. We haven't had any issues since.
Their team is amazing. I really appreciate the peace of mind I get from their technology and their top notch support.
What do you dislike about the product?
I don't see any downsides to using Agency. I searched around the first time we signed up with them and they were easily the best solution. It wasn't even close.
What problems is the product solving and how is that benefiting you?
We are currently using Agency as our outsourced infosec department. They install their software on our devices and actively monitor our systems for breaches. When we have an issue we can reach out to them to diagnose the problem and fix it if necessary.
It frees me up to focus on what's most important to the organization knowing that I don't have to worry about endpoint protection or password breaches.
It frees me up to focus on what's most important to the organization knowing that I don't have to worry about endpoint protection or password breaches.
Effective, efficient, timely and professional
What do you like best about the product?
As a new healthcare startup, we needed a solution we could be confident would provide a comprehensive approach to help us with compliance with an easy, quality solution.
What do you dislike about the product?
That I did not know about their solution sooner.
What problems is the product solving and how is that benefiting you?
HIPAA compliance and meeting the standards for our cybersecurity policy which is essential as a digital healthcare provider. The team has been attentive and professional.
It has been a smooth ride
What do you like best about the product?
The setup was short and sweet. The agents are invisible and don't interrupt with my daily work
What do you dislike about the product?
I haven't had any issues so far. It's been a seamless experience.
What problems is the product solving and how is that benefiting you?
Being in a startup, we have fully utilized our resources to product development and product market fit. We didn't have the capacity to beef up our security and Agency provides that out of the box
Great for peace of mind plus some!
What do you like best about the product?
The onboarding and support team make the setup and use simple.
What do you dislike about the product?
It has to be toggled off and back on in some scenarios like public Wi-Fi.
What problems is the product solving and how is that benefiting you?
Securing executive personal devices.
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