Agency MDR for Cloud
AgencyReviews from AWS customer
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Stellar Security and Support
What do you like best about the product?
Agency's proactive threat detection and prevention mechanisms have significantly enhanced our security posture. Their team’s expertise and responsiveness ensure that any emerging issues are promptly addressed, keeping our systems safe around the clock.
What do you dislike about the product?
All good for now, there is nothing we dislike about Agency. Their solutions are comprehensive, user-friendly, and the onboarding is very easy.
What problems is the product solving and how is that benefiting you?
Agency provides robust endpoint protection, eliminating the constant worry of ransomware and allowing us to operate more efficiently and securely.
Amazing experience with Agency!!
What do you like best about the product?
I liked the approach that Agency has taken to secure the small organizations with their amazing offerings from securing the endpoints to organization's infrastructure and I would definitely say, subscription fees is very reasonable as per variety of offerings, definitely worth it. Our Onboarding was seamless, quick, timely support available and now it's helping us to keep our endpoints and data secured so far from cyber threats.
What do you dislike about the product?
I would say, there is nothing as such I dislike about Agency, but a point that can be considered to offer here is that as agency takes care of the endpoint management and possible threats for you, but would appreciate if they can educate or aware their clients about current policies implemented for their endpoints.
What problems is the product solving and how is that benefiting you?
Agency takes care of our endpoint security in an organization and that helps us to stay safe from possible cyber threats as their software scans frequently for any malicious activities or files. Apart from that the services they affer additionally such as pen testing, guidance to build better and secured infrstructure is also helping us alot.
Managed Security and Compliance
What do you like best about the product?
Agency has provided us with a comprehensive and cost-effective solution for device security and our information security certification efforts. They are responsive to questions and have enabled our team to focus resources on building our product, rather than needing to build out an IT team to manage everything on our own. Their assistance with preparing for our SOC 2 audit freed up a lot of bandwidth for our team. Onboarding is simple and straightforward.
What do you dislike about the product?
Agency's business is centered around providing managed security and compliance and they do not have their own endpoint device software. As such, they utilize commercial software to provide the security monitoring which limits how much control is available over the specific software functionality.
What problems is the product solving and how is that benefiting you?
Agency is monitoring security for all of our employee devices and performing Virtual CISO services related to SOC 2 audit and certification, as well as responding to and assisting with customer and partner cybersecurity questionnaires and supplier risk screening.
Outstanding
What do you like best about the product?
Agency has been an invaluable partner and I can't reccomend them more highly. The team had supported us tirelessly and working with agency has been essential for successfully meeting the complex compliance requirements of some of our enterprise contracts; building a secure and trusted product and working towards SOC 2.
I am especially impressed by Agency's world class customer support - they have made themselves readily available, often at short notice and even on occasions over weekends to deliver invaluable support.
5 stars for the product and team
I am especially impressed by Agency's world class customer support - they have made themselves readily available, often at short notice and even on occasions over weekends to deliver invaluable support.
5 stars for the product and team
What do you dislike about the product?
I have no complaints. It has been great working with Agency, highly recommended.
What problems is the product solving and how is that benefiting you?
Agency helps us protect all company-owned devices and meet our enterprise grade security and privacy commitments. They also support us with ad-hoc customer support during complex compliance processes when we have to meet the stringent privacy and security requirements of our enterprise customers.
Agency has great customer service and a founding team that deeply know the cybersecurity landscape
What do you like best about the product?
What is most helpful for us about Agency is the direct channel to their product and founding team who is always happy to provide adhoc support and offer their deep knowledge within the cybersecurity sector to direct us in the right direction. This fine-tuned advice and support has proven useful and oftentimes provides net new value add like the creation of our trust page to summarize and publicize our company's commitment for privacy and security.
What do you dislike about the product?
I would like to have more controls and a real time monitoring dashboard to monitor the status of all of my org's Agency users via an admin portal that is native.
What problems is the product solving and how is that benefiting you?
Protecting company-owned devices. Providing trust page to summarize our sec and privacy commitments. Ad-hoc high level customer support on strategic security decisions.
Head of Strategic Growth
What do you like best about the product?
Agency is always available. Our VP, Ops is the primary POC for our work with Agency, but I have had a few questions around how to scale to suport gov operations. They have always been available and prompt in these discussions.
What do you dislike about the product?
I don't have anything for this box; from my perspective they have been supportive and engaging -- and patient!
What problems is the product solving and how is that benefiting you?
We need to be compliant both for our own safety and to reassure our customers - business and government - we are doing everything in our power to keep their data and our IP safe.
Great experience with Agency!
What do you like best about the product?
Great team, and incredible product. Has become useful for me.
What do you dislike about the product?
Not too many downsides. In fact, I have no complaints.
What problems is the product solving and how is that benefiting you?
Agency has been useful is defending the computer systems in any attacks or theft.
Efficient software
What do you like best about the product?
Best has to be working with the team. Customer service is everything.
What do you dislike about the product?
None, they made me understand why internet security is beyond important
What problems is the product solving and how is that benefiting you?
Digital attacks where losing us money and now we thrive.
ultimate shield against online threats
What do you like best about the product?
They are a crucial component of any modern cybersecurity strategy, providing peace of mind and protection against ever-evolving threats.
What do you dislike about the product?
No cons, their customer service is top-notch – always there to lend a helping hand or offer expert advice whenever you need it.
What problems is the product solving and how is that benefiting you?
In a world where cyber threats are constantly evolving and becoming more sophisticated, having a partner like Agency by your side is invaluable.
Fantastic Security Tool
What do you like best about the product?
The ease of use and comprehensive security features are outstanding.
What do you dislike about the product?
I can't think of anything to dislike; it's perfect.
What problems is the product solving and how is that benefiting you?
Agency protects our endpoints from various threats, ensuring our data remains safe and secure.
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