I use the solution in my company as an API Gateway and API Manager. We use a few of our products for technical documentation and API Specification, as well as as an API Manager. The rate limiting comes with the tool. It has been a very good product that we have been using for the last few years.
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It was very fast and what i likes is built-in security protocol (OAuth)
What do you like best about the product?
Very simple UI and best thing i liked is built-in Security protocol (OAUTH).
Also Best thing is that i can analyze API usage, Errors rates.
Also Best thing is that i can analyze API usage, Errors rates.
What do you dislike about the product?
It is little bit costly for small businesses because sometimes they can't pay that much.
What problems is the product solving and how is that benefiting you?
Sometimes it's hard to manage API manually likeAPI Usage, Error rates, API Response time etc. but IBM Provides simplete UI for API management and analysis.
Excellent
What do you like best about the product?
I liked that it is easy to use and has simple documentation with a breadth of features. It was simple to integrate into my projects
What do you dislike about the product?
When I had a highly specific error or question related to a project that was not found in the documentation the answers were difficult to find across the web
What problems is the product solving and how is that benefiting you?
It is helping me simulate reducing costs on projects.
IBM API Connect
What do you like best about the product?
it helped me to creating and managing Api's the best thing is it is easy to create and have different deploying options
What do you dislike about the product?
some of the features are hard to understand
What problems is the product solving and how is that benefiting you?
provide better user experience and give security
Easy to use and manage API's. Doesn't require much expertise.
What do you like best about the product?
It is user-friendly and doesn't require much expertise
What do you dislike about the product?
You may encounter slow integration sometimes, maybe due to bugs.
What problems is the product solving and how is that benefiting you?
Easy to use and implement API designs.
Trust the IBM API Connect product for all your API needs in the cloud
What do you like best about the product?
Its a one stop shop that allows us to create, manage and secure our application API's in the on-prem cloud or to other vendors like GCP, AWS. I found the neat little virtual machine appliance easy to deploy on our on-prem infrastructure and quick to get up and running. From there as part of the Websphere line the gui was clean and easy to navigate.
What do you dislike about the product?
As yet and still part of PoC / sandpit setup no negative points to raise.
What problems is the product solving and how is that benefiting you?
With cyber security a big thing the API Connect is a secure platform to work on and manage the project API's. It also helps close the gap with Redhat OpenShift as the API can be deployed within the native container. The fact that is covers the full lifecycle also increased ease of management, maintenance and deployments of the API's.
Offers API lifecycle management capabilities that can enhance a company's operations
What is our primary use case?
What is most valuable?
The most significant feature that we have been using in the tool in our company is the API Manager because it works like a gateway for APIs, and I think that is the best part that we have been utilizing.
What needs improvement?
The only downside where improvements are needed is probably on the licensing side.
Scalability is an issue with IBM API Connect, making it an area where improvements are required.
For how long have I used the solution?
I have been using IBM API Connect for two years. I am a customer of the tool.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a nine out of ten.
My company didn't face any sort of major problems running the tool till now. There were some issues in the tool for which we were getting support from IBM, but other than that, the product is stable.
What do I think about the scalability of the solution?
The tool doesn't scale horizontally. I don't think there is a Kubernetes engine implemented in it. You have to include more resources, specifically vertical resources, for it to scale, and that is a hard part to handle.
The tool is basically configured for API, so it receives millions of hits per day. It has thousands of users.
With IBM API Connect, a few people in my company manage it, and a few are its developers. The company itself has around 3,000 to 4,000 people.
How are customer service and support?
The solution's technical support team is good. As I am in Pakistan, we usually get local support here. Engaging someone from IBM takes some time, but otherwise, the support is pretty good as well. I rate the technical support a seven and a half out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
I am unaware of the initial configuration since my infrastructure team was involved in it, and a person from IBM was also helping us.
The solution is deployed on an on-premises model. My company doesn't work with the cloud for security reasons and because of some confidential information.
What's my experience with pricing, setup cost, and licensing?
It is a pretty expensive tool.
The tool is expensive if I consider how products like WSO2 are available in the market. You have pretty much many options in the open-source community, considering how IBM's pricing can be an issue. If you want to scale for more hits per month, although it's an SQL license, you need to buy it from IBM, and it becomes pretty expensive for me. The pricing is pretty high.
What other advice do I have?
API lifecycle management capabilities have enhanced our company's operations, and they weren't hard to manage. When we procured the tool, we received some training from IBM. One was for administrators, and the other was for programmers. It was pretty easy to configure it. The only downside is that it requires a lot of physical resources, so we had to get a few servers to work with it.
The product is not only used in the government sector but also in the telco and banking sectors. It is one of the biggest products that is being used as an API Manager. The other products would be from Oracle or some other renowned vendors. I would obviously recommend IBM if you are going it for a large scale with APIs and if the number of hits is pretty much huge. I would definitely recommend the product to others if the pricing is not an issue.
In my company, we are not using AI with the tool, but it is probably one of the things that is being planned. Until now, AI has not been utilized in the tool.
In my company, we have not explored the tool for any other integrations. We just wanted to use it purely as an API Gateway-based product.
Considering the price factor, support, and stability, I rate the tool an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Manage our APIs and monitor them easily with this great tool from IBM
What do you like best about the product?
What I like the most is the analytics and API lifecycle management because it is easy to use and the data syncronization as well as testing and tracking from one place. On the other hand the security is good and with each update it has improved a lot, the execution times have also changed for the better and lastly I liked being able to manage multiple routes and have an analytics tab at the same time.
What do you dislike about the product?
For new users it is a problem to adjust certain functions and also creating analyzes through different data can be a bit confusing.
What problems is the product solving and how is that benefiting you?
The problems mostly solved were in managing and analyzing APIs and different data source, improving data processing times, ensuring success and ending problems by automating APIs.
Tool to manage all our APIs and monitor easily
What do you like best about the product?
IBM API Connect is great for managing APIs seamlessly and doesnt require a lot of expertise or maintenance. I like that it meets our needs, offers the possibility of customization and the developer portal is flexible and excellent.
What do you dislike about the product?
Sometimes it can be confusing, especially when switching from one function to another.
What problems is the product solving and how is that benefiting you?
This is a tool that is used to manage our APIs easily and quickly and address the landscape in microservices and we noticed a growth in productivity getting the best benefits.
A platform with core API functionalities and robust security capabilities
What is our primary use case?
We use IBM API Connect primarily to expose APIs for various information systems in Terra and to integrate with our audit partners.
What is most valuable?
The main benefits of IBM API Connect for our API life cycle management are the core API functionalities, the developer's portal, and robust security capabilities.
IBM API Connect's security protocols enhance our data protection strategies by offering end-to-end security, mechanisms to counter common attacks like DDoS, and the ability to define policies for API groups to control traffic and prevent unwanted access to our systems.
What needs improvement?
We have encountered challenges with IBM API Connect, particularly during significant upgrades.
These upgrades demand substantial labour and financial resources, including consulting services from IBM.
I'd like to see increased flexibility, more frequent updates with new features, an efficient upgrade process, and additional AI capabilities for future releases.
For how long have I used the solution?
I have been using IBM API Connect for the past five years.
What do I think about the scalability of the solution?
Currently, around ten to fifteen people in our company are using IBM API Connect, and we plan to increase automation in the future to reduce manual effort.
How are customer service and support?
My experience with IBM's technical support has been challenging. Accessing support and navigating their processes has limited flexibility. However, after successfully complying with their procedures and exercising patience, they know how to handle issues efficiently.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Before using IBM API Connect, we worked with similar integration products, particularly an ESB from IBM, which was crucial in creating system integrations.
How was the initial setup?
Setting up IBM API Connect initially was challenging, as expected, due to its complexity.
Compared to some other products on the market, implementation took about six months.
What was our ROI?
IBM API Connect has provided significant financial and operational benefits for our organisation.
It has facilitated integration across systems and enabled cross-organisational processes. As for the time it took to record a return on investment, we started seeing tangible benefits within approximately two years.
What other advice do I have?
IBM API Connect has dramatically aided our AI-driven projects by increasing developer productivity and facilitating the development process using AI tools. It helped us automate sub-processes and perform thorough analysis for operations and security.
I would suggest considering IBM API Connect for enterprises focused on security and enhanced functionality, especially if they need rapid implementation. If they're looking for more advanced capabilities or a broader solution, I recommend exploring options like Google Apigee or MuleSoft Anypoint Platform. Each product has its strengths and focuses, so aligning with the organization's specific needs and priorities is essential.
Overall, I'd rate IBM API Connect an eight out of ten.
Gatekeeper of Applications
What do you like best about the product?
IBM API connect is used to safeguard your application . It securely exposes our application data by configuring restrictive set of security policies.
It helps protect your api at runtime and it's also logs and api interaction as well.
Reduces Cost and complexity.
It helps protect your api at runtime and it's also logs and api interaction as well.
Reduces Cost and complexity.
What do you dislike about the product?
It has restrictions over character length of instance name ( won't allow if instance name have more than 25 letters)
What problems is the product solving and how is that benefiting you?
Managing enterprise level api's
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