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Reviews from AWS customer

119 AWS reviews

External reviews

1,123 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Computer Hardware

Summit 2024

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
Long term supportablility.
One of the greatest OSes out there.
I/O Adapters all supported
Tons of servers out there certified against RHEL
Product Management are accessible to customer input.
Sleep at night with CVE coverage best in class.
You can trust your business on RHEL.
What do you dislike about the product?
I would love to read a book with all the features that RHEL supports from the the past to the present.
What problems is the product solving and how is that benefiting you?
Patch mangement.
Timely CVEs.
RHEL is even more relevant today than ever.


    Information Technology and Services

System Adfministration with RHEL

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
RHELx use of packporting security fixes to packages to maintain functionality is essention in development environments.
What do you dislike about the product?
licening terms are confusing and often cause issue when workinh with purtchaing and legal on which license needs to be obtained for different implementation.
What problems is the product solving and how is that benefiting you?
RHEL is porviding a reliable, stable Linux environment of servers and software enginering


    Computer Software

Excellent platform with enterprise grade features and durability

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
Its secure, durable, feature rich and provides enterprise level capabilities for large implementations
What do you dislike about the product?
In general, we are happy with the RHEL platform always can have conversations about pricing and terms.
What problems is the product solving and how is that benefiting you?
CentOS 7 is going EOL so it was time to migrate to a longer term solution


    reviewer2399145

An enterprise solution for standardization, compliance, and great support

  • May 08, 2024
  • Review provided by PeerSpot

What is our primary use case?

When we are looking for Linux servers or developers need Linux, we have standardized around Red Hat Enterprise Linux. We do not use Ubuntu or any random flavors of the day. If it is a Linux deployment, it is Red Hat.

How has it helped my organization?

It helps with standardization. If someone comes to us and requests a Linux server, we have one product offering. We have a couple of different flavors of it, but people know what they are getting from us. The consistency, reproducibility, and standardization of it have been fantastic.

We are using Red Hat Enterprise Linux on-prem and on the cloud. We have it in Azure, VMware, and on-prem. We have it on bare metal. It is all over the place. Our operations are simpler, more efficient, and easier to handle. Our Linux team now supports one OS rather than a whole bunch of flavors that everyone has brought in. It has just made things more efficient and simplified.

Red Hat Enterprise Linux has enabled us to centralize development. Those developers are now developing on Red Hat Enterprise Linux. Previously, we had people who were developing on Ubuntu and trying to push Ubuntu to production, but we did not necessarily support it. Red Hat Enterprise Linux gave us a clear path to production. Our developers also get an easier experience. They know which OS to use and what they are using from day to day. There is less confusion for developers.

We are using Red Hat Enterprise Linux for containerization projects. It has helped with simplification. We do not have to create too many of our own custom container definitions and do our own thing. We use minimal images and whatever is provided is supported under our subscription. It simplifies things and puts guidelines around things.

Red Hat Enterprise Linux's built-in security features are good when it comes to risk reduction, business continuity, and maintaining compliance. We use Red Hat Satellite to manage our Linux. That makes it all very simple. There is a feature called OpenSCAP. We use it for security scanning. All the features that they provide on top of the base OS make it very easy to manage.

The portability of applications and containers built on Red Hat Enterprise Linux is great for keeping our organization agile. We know we can rely on that middle layer. We can start with the container and then build on top of that. Having a solid and standard foundation makes it all easy to do.

What is most valuable?

The enterprise aspect of it is valuable. There is security patching, security scanning, and compliance. There are all kinds of features around managing and keeping it up-to-date and secure. Everything is in a box for us from Red Hat which makes it very easy to manage them.

What needs improvement?

It is constantly improving. It is important to continue to improve. That is another reason I like it. They are using newer kernels, which gives us access to newer hardware. They are already doing that. I cannot pretend to tell them what to do better. They can just keep on doing what they are doing.

For how long have I used the solution?

Personally, I have been using it for about 12 years. I have only been with my company for about four months, but I know they also have been using it for years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. They define scalability. I am a basic user. I just deploy more VMs if I need to. It is easy to do. Its scalability is great.

How are customer service and support?

They are great. I would rate them a ten out of ten. A big selling point is that when you submit a support ticket, you know you are reaching out to experts. That is great, and that is one of the primary reasons we went with Red Hat.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In my company, they were using AWX for automation, and we moved them to AAP. For Linux, I was a part of a project to migrate some of the other operating systems over to Red Hat Enterprise Linux. I am on the tail end of the move or standardization to Red Hat Enterprise Linux.

There were a lot of Ubuntu operating systems in the environment, but they had challenges standardizing around it. There were different versions. There was also CentOS, but it was old CentOS. They are naturally moving that to Red Hat Enterprise Linux.

The support and the standardization around it were the main reasons for going for Red Hat Enterprise Linux. CentOS is more of a community thing now, whereas we can call Red Hat and they help us with everything. The support and the enterprise features we needed pointed at Red Hat Enterprise Linux rather than CentOS. It is a better choice for production.

How was the initial setup?

We deploy them from AAP and then we deploy them into VMware. We deploy them into Azure, which is our main provider. We do that all orchestrated through Ansible and Satellite.

What about the implementation team?

We have outsourced support. TCS is a general contractor, but for Red Hat deployments, we generally go with Red Hat Consulting. We just finished a consulting engagement with them for that. I know they have used them in the past prior to me being here. We generally just use Red Hat Consulting.

What was our ROI?

We have standardization. I know what I am walking into every day. I know there is support behind it. There is the support of Red Hat and the community behind it. I feel confident using Red Hat Enterprise Linux. I might use other Linux operating systems at home, but a lot of the time, there is no documentation for them. There might be three guys in a forum from ten years ago who may have talked about my problem. With Red Hat Enterprise Linux, when I am going to work, I know what I am walking into. I can feel safe and assured using something industry standard that works, and I can get help with it very easily. It makes life a lot easier.

Our total cost of ownership across our enterprise landscape has gone up because we were using a lot of mixed and free open-source solutions. However, there was an extra cost of operations and extra cost of hiring for specialized skills and things like that. With the Red Hat portfolio, I feel that we spend more on subscriptions, and we save in terms of efficiency and operations. I feel that we spent some money to save money on the backend, and I hope that is how it ended up.

What's my experience with pricing, setup cost, and licensing?

I do node counts for the Red Hat Enterprise Linux system. I am gathering data for our decision-makers about how many nodes we need and how many things we need. Once or twice a year, they ask us to true up and find out how many nodes we are using and what the actual consumption is. I then report that, and then the account team usually works on the money part of it. I just work on the count.

What other advice do I have?

We use Red Hat Insights a little bit. I am more of an Ansible guy, and we use Red Hat Insights for our licensing and a few other things. We have not been using Red Hat Insights as much as we wanted to. I know that on the Linux side, they are using it a lot for license count, monitoring, and other things.

I feel we are underutilizing Red Hat Insights. Our account executive has shown how it works and where it is, but we have not committed to it yet. That is coming soon. As we gain more Red Hat products and standardize more, we will have to rely on a single pane like that, so we will be using it more. I know that Red Hat Insights provides vulnerability alerts and targeted guidance, but we are not utilizing it right now.

To a colleague who is looking at open-source, cloud-based operating systems for Linux instead of Red Hat Enterprise Linux, I would say to go for whatever they find to be the best. My standard for an enterprise solution is Red Hat Enterprise Linux. It works very well, but they have to make sure that it fits their use case. Fortunately, Red Hat Enterprise Linux fits most use cases. They might end up there, but if there are licensing or cost restrictions, there are other free options, such as CentOS. The ecosystem of Red Hat Enterprise Linux is healthy, so I would recommend it, but if they want to use something else, they need to come up with all the standards around that.

I would rate Red Hat Enterprise Linux a ten out of ten. It is my preferred enterprise operating system. Everywhere I go, they are using it. It has been great. There are no complaints.


    Retail

stable enterprise Linux for production work loads

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
I like the tools used to manage redhat enterprise linux
What do you dislike about the product?
Getting access to evaluate their products is not always easy
What problems is the product solving and how is that benefiting you?
reducting the time it takes to administer linux systems


    Taylor C.

RHEL 4 Life <3

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
RHEL is easy to get started with just a bit of basic cli knowlege. And getting into the weeds of things is fun! Online documentation is nails!
What do you dislike about the product?
I don't like having to have a subscription. This isn't a problem that can't be overcome, it's just a thing.

I am also concerned about the new state actor supply chain attacks that must almost be impossible to defend. How can RHEL help to sure up packages used by things like SSH to ensure secure communications.
What problems is the product solving and how is that benefiting you?
Lightweight OS that is an industry standard.


    Higher Education

Used it for years, best distro in my opinion

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
Support has been great, anytime we open a ticket it gets resolved quickly
What do you dislike about the product?
Nothing comes to mind, but if I had to chose one it would be some of the vulns that come out which isnt RHELs fault
What problems is the product solving and how is that benefiting you?
Its a supported open source OS


    Food & Beverages

Fast, Reliable, Stable, Secure, Doesn't need reboots :)

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
Stability, lends itself for soup to nuts autmated deployments.
What do you dislike about the product?
When not using IDM the system can not be locked down.
What problems is the product solving and how is that benefiting you?
Helps with ease of automation as we run a lean shop
Cost reduction in licensing
Paves a path for other RedHat solutions


    Ahsan M.

Linux engineer review

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
the flexiblity and open source that is natively built in the kernel with a robust support of the operating system and its readiness to automate at an enterprise scale
What do you dislike about the product?
not really anything major but it would be great if we have a more robust workstation ecosystem like how we have on the Windows side
What problems is the product solving and how is that benefiting you?
RHEL is giving the platform to host the most mission critical applications that matters to our organization and additional giving us the capabilities to automate all our configguration and application deployments with Ansible Automation platform


    reviewer2398785

They make solutions for challenges that we do not even think about but we may consume later

  • May 07, 2024
  • Review provided by PeerSpot

What is our primary use case?

We are doing image building. Our team focuses on the image of the platform and presenting it in a secure way for everybody to consume.

How has it helped my organization?

My organization had already been using it before I started, so I am not sure what benefits they got from Red Hat Enterprise Linux. They were already a Red Hat shop when I started.

We do not utilize Red Hat Insights as much as we would like, but we know that it is there. It provides the data, and we can act on that data, but we do not use Red Hat Insights the way we should. However, it does tell us when things are critical and need to be patched. If something is on there and it is critical, we can at least see that it is patched. The alerts and targeted guidance from Red Hat Insights have not affected our uptime so far.

What is most valuable?

It is open source. Most of the features are already there for you. They make solutions for challenges that we do not even think about sometimes, but we may consume them later.

What needs improvement?

I have not put in many feature requests. They have mainly been around small things such as monitoring with Ceph. I cannot remember the name, but monitoring was needed for a specific function. It was a pretty important function, but there was no monitoring set up. It took some extra effort. That was the only feature I asked for. I asked them if they could set up a monitor to make sure that the system was healthy or working correctly.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for about five years.

What do I think about the stability of the solution?

Its stability is fine. I have not seen too many issues with stability.

What do I think about the scalability of the solution?

Its scalability is great. We can scale up or down.

How are customer service and support?

I do not have any issues with the customer service or tech support. It is good. I would rate them a ten out of ten because they can usually resolve anything.

How would you rate customer service and support?

Positive

How was the initial setup?

The deployment of Red Hat Enterprise Linux is pretty simple. There are not so many issues.

We are using it on the cloud and on-prem. We are trying to get to Azure. We are not using it in a hybrid cloud environment. I know we are setting up OpenShift in Azure and on-prem.

We have been using TerraForm to create images and Ansible to make sure everything is fine. We have some things on Azure, but we are trying to make it easier for people to consume Azure. We are trying to get that automation together so that it is a lot easier if anybody wants to spin anything up in Azure. They have a container to use that is secure. All of our business tools are on it.

What about the implementation team?

We just use Red Hat. We do not use any integrator or consultant.

What was our ROI?

Our team does not use a lot of containerization, but we probably will be doing that soon with VMware changes. We are trying to get more of the monolithic stuff down to containerized workloads. We will hopefully see some return on investment after we get our VMware stuff out and get more things containerized. We are working with the OpenShift team, and we will be able to see some ROI.

What's my experience with pricing, setup cost, and licensing?

That has been mostly handled by Red Hat. As we are a Red Hat shop, we have a lot of people around that already.

What other advice do I have?

We do not use the security features of Red Hat Enterprise Linux. There are so many scanners out there. We do not use what is on Red Hat Enterprise Linux, but we do set it up. They are at least available to consume. We do not use them because we have so many security compliance tools. As a bank, we have to use those for auditing and other things like that.

To a colleague who is looking at open-source, cloud-based operating systems for Linux instead of Red Hat Enterprise Linux, I would say to get something that is close to Red Hat. Red Hat is killing a lot of the downstream stuff. All my Linux is Rocky Linux because it is based on Red Hat Enterprise Linux. I would suggest getting something that is close to Red Hat Enterprise Linux so that if they or their company does not want to go for Red Hat, they would still have the same tooling and the same infrastructure.

I would rate Red Hat Enterprise Linux a ten out of ten. I have not seen a lot of issues with Red Hat Enterprise Linux. I am overall satisfied with it.