My main use case for Red Hat Enterprise Linux (RHEL) is hosting applications.
Red Hat Enterprise Linux (RHEL) for AWS
Red Hat | 8.10 20250710-1833Linux/Unix, Red Hat Enterprise Linux 8.10 - 64-bit Amazon Machine Image (AMI)
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Works out of the box.
What do you like best about the product?
The most helpful thing about RHEL is the ease of use and installation, as well as knowing that everything has been carefully packed to work together.
What do you dislike about the product?
There isn't too much to dislike about RHEL.
What problems is the product solving and how is that benefiting you?
It is providing us with a stable and up to date platform.
Empowers collaboration through streamlined integration and extensive documentation
What is our primary use case?
How has it helped my organization?
My company benefits from using Red Hat Enterprise Linux (RHEL) by having more secure workstations and inviting more beginner users.
What is most valuable?
The feature of Red Hat Enterprise Linux (RHEL) that I appreciate the most is the new Boot C that's coming out. That's been pretty interesting.
RHEL helps me solve the pain point of feeling disconnected from the community. I've been feeling more involved and considered. Previously, a lot of documentation was for connected instances, and I work for an air-gapped network. Now I appreciate seeing that the documentation actually has disconnected settings. It's neat to be included in there.
I appreciate the documentation. The knowledge bases are pretty good. Usually, when I have an issue and find a Red Hat knowledge base, it addresses the issue.
Red Hat Enterprise Linux (RHEL)'s built-in security features are really well designed for simplifying risk reduction and maintaining compliance. I see many new technologies coming out are geared toward security or enhancing security. It's neat that it's continuing to evolve.
My upgrade or migration plans to stay current with Red Hat Enterprise Linux (RHEL) involve leaning on our unclassified environment before we can upgrade, as I'm in a disconnected network. As soon as we're able to, I'm trying to upgrade as often as we can. It's because I want to utilize all the new tools coming out in 9.6 and now 10. We just got to RHEL 8, and I'm already ready to leap RHEL 8 to get the newest features.
What needs improvement?
Improving Red Hat Enterprise Linux (RHEL) can be tough, however, a significant area is collaboration tools. We have many Windows users that use Outlook and Skype or Teams to collaborate on our network. They want Linux desktops due to the fact that they want to use containers. Their biggest complaint is, 'I need two workstations to do my container work and one to collaborate.' If somehow RHEL can start introducing or collaborating with Teams and Outlook so their users can work with their Windows peers, that would be great. But I don't think that's available yet.
Regarding pricing, setup costs, and licensing, there needs to be more of an education piece to it. For instance, when purchasing 10 or 100 node licenses, they could suggest, 'We also offer this 1,000 node license instead, and it'll save you specific amounts.' Just more education on their offerings would be helpful, because usually, we're coming out with the requirements, and then they just provide it to us. They could inform us about saving by bundling it differently or using alternative approaches.
For how long have I used the solution?
I've been using Red Hat Enterprise Linux (RHEL) since 2012, which is 13 years now.
What do I think about the stability of the solution?
The stability and reliability of Red Hat Enterprise Linux (RHEL) have been pretty good. We haven't had any issues, major crashes, or anything similar.
What do I think about the scalability of the solution?
The scalability of the Red Hat Enterprise Linux (RHEL) platform has been able to meet my company needs for servers. The workstations are a little difficult, but overall it meets our requirements.
How are customer service and support?
Regarding customer service and technical support of Red Hat Enterprise Linux (RHEL), I really enjoy it.
With many other vendors, I have problems with support and back and forth, getting escalated, routed all over the place. Usually, when a case gets assigned to someone from Red Hat, it's handled in a timely fashion, and it's precise. There's no guessing or reading from scripts. It's direct to the point.
I would rate the customer service and technical support of Red Hat Enterprise Linux (RHEL) an eight and a half to nine. The only reason for not giving a perfect score is that there could be more knowledge base articles or documents. There's not always a Red Hat instance for what I'm looking for, however, when there is one, it's always accurate.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before implementing Red Hat Enterprise Linux (RHEL), I used CentOS and Fedora. The main difference between Red Hat Enterprise Linux (RHEL) and those prior solutions is the support.
How was the initial setup?
I would describe the experience of deploying Red Hat Enterprise Linux (RHEL) as pretty simple and straightforward. The GUI is really interactive, and it's really easy to build from scratch.
What was our ROI?
The biggest return on investment when using Red Hat Enterprise Linux (RHEL), from a technical point of view, is that it reduces man-hours.
With Ansible, it definitely reduces man-hours in patching or being able to configure or manage systems across the country with hundreds of systems. The approximate reduction of man-hours that RHEL provides is in the hundreds. I couldn't imagine administering a couple of hundred servers one by one.
We have to implement quarterly security checks and remediations that come out in bunches of 30 at a time. Having to do that on each box would take forever. I could probably only do four or five a day with our few hundred servers.
Which other solutions did I evaluate?
We did not consider any other solutions while using RHEL.
What other advice do I have?
I have been involved in migrations or upgrades of RHEL, and I just completed a leap upgrade from RHEL 7 to RHEL 8. We manage our Red Hat Enterprise Linux (RHEL) systems when it comes to provisioning and patching by using templates from VMware to deploy our RHEL boxes, and for patching, we use Red Hat Satellite to provide the patches. We also use Ansible platform to run the plays, to kick off the updates and the reboots.
I rate Red Hat Enterprise Linux (RHEL) a ten out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
RHEL: The Best Multitool
What do you like best about the product?
What I like best about RHEL 8 is its stability and enterprise-grade performance. It offers consistent security updates, system-wide cryptographic policies, and powerful tools like Cockpit, System Roles, and Podman. These features streamline administration, enhance automation, and support modern workloads efficiently.
What do you dislike about the product?
What I dislike about RHEL 8 is the complexity of subscription management and entitlements, which can be frustrating during initial setup. Additionally, certain packages are locked behind specific repositories, requiring additional configuration. The learning curve for beginners can also be steep.
What problems is the product solving and how is that benefiting you?
RHEL makes my job easier by giving me a stable, secure system I can count on. It handles updates, security, and compliance stuff smoothly, so I can focus more on automation and less on fixing random issues all the time.
Solid OS RHEL
What do you like best about the product?
Stability on power of Linux with enterprise support.
What do you dislike about the product?
Nothing to be disliked about Red Hat Enterprise Linux.
What problems is the product solving and how is that benefiting you?
Red Hat Enterprise Linux provides best in class Linux operating system.
Great Experience with RHEL
What do you like best about the product?
Gives me a common OS that I can use for any of my needs
What do you dislike about the product?
It was initially difficult to get used to but now it is my preferred OS
What problems is the product solving and how is that benefiting you?
It allows me to make a specialized OS that only has what it needs to work.
Significantly improves maintainability and provides enterprise-ready stability
What is our primary use case?
My main use cases for Red Hat Enterprise Linux (RHEL) now are mostly traditional workflows, web applications, and web servers.
How has it helped my organization?
Red Hat Enterprise Linux (RHEL) has benefited my company by offering great features such as Satellite and all the enterprise features that provide us value, which enables stability and maintainability.
What is most valuable?
Red Hat Enterprise Linux (RHEL) has helped me solve pain points by providing significant maintainability compared to other Linux distros.
It is very stable and enterprise-ready, giving me substantial stability and manageability.
Red Hat Enterprise Linux (RHEL) has helped mitigate downtime and lower risk significantly.
With Satellite and everything else, we can effectively control which patches go to specific servers and reduce risk with different CVEs and insights, providing us with substantial control.
We manage our Red Hat Enterprise Linux (RHEL) systems using Satellite, which works really effectively, and we also use Ansible Automation Platform.
My assessment of Red Hat Enterprise Linux (RHEL)'s built-in security features shows many cool features in the new version. From what I have used in 8 and 9, there are good features such as built-in firewalls.
What needs improvement?
Although SELinux is complex as it does a lot. I cannot fully understand it, so that could be simplified. The only thing that I really have difficulty with is SELinux, so perhaps there is room to make it more accessible.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) for approximately ten years.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) has been able to scale to the growing needs of my company. We are not a huge company, so it works effectively.
How are customer service and support?
The customer service and technical support for Red Hat Enterprise Linux (RHEL) is pretty good. We have used them extensively and they work effectively.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before choosing Red Hat Enterprise Linux (RHEL), we were using legacy systems running on AIX, but all new implementations are now on RHEL. The main difference between AIX and RHEL is the support from third-party applications. When installing third-party applications, there is always support for RHEL and almost never support for AIX.
How was the initial setup?
I would describe the experience of deploying Red Hat Enterprise Linux (RHEL) as really easy. It is similar to other systems, and I am really excited to explore Red Hat Enterprise Linux (RHEL) 10 and try Image Builder.
What was our ROI?
The biggest return on investment when using Red Hat Enterprise Linux (RHEL) is the manageability we receive, with numerous features in the packages that free up substantial time from the operations side of things.
What's my experience with pricing, setup cost, and licensing?
The pricing, setup costs, and licensing for Red Hat Enterprise Linux (RHEL) are within normal operating system pricing ranges.
Which other solutions did I evaluate?
While using Red Hat Enterprise Linux (RHEL), I did consider other solutions. There are always many other options, such as another RHEL distribution, but RHEL is the only one that has extensive support for numerous other systems.
What other advice do I have?
We have not fully implemented Ansible Automation Platform yet, but we are starting to integrate it and we really appreciate it.
I would rate Red Hat Enterprise Linux (RHEL) from one to ten overall as probably a nine.
Which deployment model are you using for this solution?
On-premises
redhat
What do you like best about the product?
Easy to use, harden environment and customer support
What do you dislike about the product?
sometimes the yum update breaks due to the different rpm packages. Makes it hard to resolve at time.
What problems is the product solving and how is that benefiting you?
hardening of the environment
Its Stable and very easy to work with it
What do you like best about the product?
customer support is very good and always very helpful
What do you dislike about the product?
North America support team is very problem some
What problems is the product solving and how is that benefiting you?
our IT uses completely Linux OS
RHEL provides a comprehensive set of software with excellent performance and world-class support.
What do you like best about the product?
Red Hat support is by far one of the greatest strengths of RHEL.
What do you dislike about the product?
Some tools I frequently use have been deprecated in recent RHEL releases.
What problems is the product solving and how is that benefiting you?
End-user systems and servers are simple to deploy and manage. The benefit of this is more time spent on higher priority issues.
Streamlined use leads to significant time savings and reliability over years
What is our primary use case?
My main use cases for Red Hat Enterprise Linux (RHEL) are everything from research computing to hosting websites. We've run a gamut of different things with RHEL.
I used to use it a lot for a healthcare company and healthcare software. Now predominantly, it's research that is very statistically intensive. So anything where we have to do data computations, data rates, we need to synthesize data, aggregating it from instruments all over the world or within the lab itself. We take all of that, and we also use it to produce applications for people, whether it's just interacting with it via a website or an actual homegrown application where they can go through, search, look at the data, and do their own data manipulation.
What is most valuable?
My favorite feature of Red Hat Enterprise Linux (RHEL) is the ease of use; it is streamlined, making it very intuitive to do things.
The ease of use of Red Hat Enterprise Linux (RHEL) reduces time for my company. It reduces the time to do things, allowing us to do very complex tasks in a very short period, since it is very straightforward and makes it easier to get things done.
It has been around for so long, and it's such a standardized platform that the knowledge base from the employee perspective is usually pretty high compared to other enterprise Linux distributions. Therefore, the overall time savings with RHEL is huge.
Our upgrade or migration plans to stay current with Red Hat Enterprise Linux (RHEL) involve adhering to a rule: once a version reaches end-of-life, we do not enter the extended life cycle. We plan that out ahead, ensuring that all of our systems get migrated and updated about a year before the end of life of any version. Some systems get migrated to the latest version while others remain and just get updated to whatever is current. It depends on the application and its external dependencies, but it's just a solid plan we follow.
Red Hat Enterprise Linux (RHEL) has helped us mitigate downtime and lower risks, as we've utilized virtual machines and process load balancing to minimize issues. While we've had downtime with any systems, there tends to be a lot less with RHEL. We have had some systems running just for fun for three years without any downtime, which reflects their stability. I would say that RHEL has reduced risks by at least 80% compared to open-source distributions based on experiences in recent years.
What needs improvement?
To improve Red Hat Enterprise Linux (RHEL), the biggest thing is the availability of some tools that unfortunately have to be paid for. While I understand that you have to pay for resources, it would be nice to have a centralized location where you can easily find those tools.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) for close to 20 years.
What do I think about the stability of the solution?
Regarding the stability and reliability of Red Hat Enterprise Linux (RHEL), we have systems that we've kept running for years without any downtime, so I have never had a problem with stability or reliability.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) has scaled right along with our growing company needs; the only exceptions to that are with supercomputers, but that's a whole different animal.
How are customer service and support?
My experience with customer service and support from Red Hat Enterprise Linux (RHEL) has been good so far. I haven't needed to use it often, which goes back to its reliability. Whenever I've had issues reaching out, they've responded quickly with appropriate information.
Which solution did I use previously and why did I switch?
We have looked at other solutions while using Red Hat Enterprise Linux (RHEL), such as Debian, Ubuntu (a Debian spinoff), FreeBSD, and some others, however, we keep going back to RHEL due to its reliability and available resources.
How was the initial setup?
The deployment experience with Red Hat Enterprise Linux (RHEL) has been very easy; we've been doing it for years. The automation that they've built over the years to do the deployments just makes it easier and easier every year, transitioning from kickstarts to using things OpenShift. I'm excited to see how this Image Builder works with that, too, so it has continuously improved.
What was our ROI?
The biggest return on investment for me from using Red Hat Enterprise Linux (RHEL) is just overall time saved.
Which other solutions did I evaluate?
We have looked at other solutions while using Red Hat Enterprise Linux (RHEL), such as Debian, Ubuntu (a Debian spinoff), FreeBSD, and some others. We keep going back to RHEL due to its reliability and available resources.
What other advice do I have?
I would rate Red Hat Enterprise Linux (RHEL) overall at least a solid ten out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
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