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Reviews from AWS customer

119 AWS reviews

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1,119 reviews
from and

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5-star reviews ( Show all reviews )

    Frank Brand

Offers simplicity and is easy to maintain

  • May 08, 2024
  • Review provided by PeerSpot

What is our primary use case?

The use of the solution keeps varying, considering that we have web apps and a lot of homegrown stuff as we build a lot of our own apps. My company also uses Red Hat Enterprise Linux (RHEL) for the operating systems for a lot of our other applications that we use for authentication purposes and so on.

How has it helped my organization?

I can't really talk much about how the product has benefited the organization since it is not in my wheelhouse, and I mostly deal with the area of configuration management and the automation of configuring it. In my company, we have a Unix team I work with, and when they want to automate processes, then they come to me and I help direct them.

What is most valuable?

The solution's most valuable feature revolves around its simplicity, especially when maintaining it, which is an easy process.

What needs improvement?

I have not seen anything in Red Hat Enterprise Linux (RHEL) that causes any queries or doubts in my mind, so I am not really sure if I see any need for improvements in the product at this point, especially when I have good communication with the sales teams and support. I have also recommended the changes I want to see in Ansible, an area where my company sees progress. There is nothing my company is disappointed about regarding Red Hat Enterprise Linux (RHEL).

I would like to see a better way to organize the jobs within Ansible, specifically with the automation platform. Right now, in Red Hat Ansible Automation Platform, everything is just flat as there are no directory structures or folders and no ways to designate specific jobs for specific things as everything is in one big pile.

With Red Hat Enterprise Linux (RHEL), my company has not seen anything requiring improvements. My company is really happy with Red Hat Enterprise Linux (RHEL). My company is still in the migration process right now since, from all of our seven boxes, we are moving on to the eight and Red Hat Enterprise Linux (RHEL) 9. The aforementioned process has been really smooth and slick. My company likes the speed and simplicity of the OS.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for twelve years. My company has been using the product since before I joined.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

I went to have dinner with my sales team the previous night, and we just had a chat, after which I got to know some professional services offered by some people willing to come and help our company with the solution if required. Based on the aforementioned area, I can rate support as ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

My company has experience with AIX, Solaris, and Windows. My company switched over to Red Hat Enterprise Linux (RHEL) because people wanted it, specifically the app developers. My company uses Red Hat Enterprise Linux (RHEL) based on supply and demand factors. You just build what is needed for the infrastructure side or when you are in the operations.

How was the initial setup?

The product's deployment phase was simple.

There is a different group in my company that has built up a strategy to deploy the product, so I don't have to do anything in its deployment phase. To request a new system is just a matter of filling out the ticket and submitting it easily, after which the box is built, which is great.

The solution is deployed on an on-premises model.

What about the implementation team?

The deployment phase for the tool was carried out with the help of our company's in-house team. The product was deployed with the help of vRealize Orchestrator Appliance.

What was our ROI?

In terms of the ROI associated with the product, I would say that with a lot of stuff I do in the company, I also get involved with the patching side, especially the patching of servers. I can patch 1,500 Red Hat Enterprise Linux (RHEL) boxes in the time it takes me to patch ten boxes from Windows. Patching in Windows is bad. Being able to patch Red Hat Enterprise Linux (RHEL) is simple since I think the most I have ever seen it takes is around 35 minutes to patch a box. When our company started to move towards a more containerized approach, we saw that being able to have your container or your OS can open a whole new world. Being able to spin up systems and have multiple systems that are already pre-patched, I don't have to have downtime for the enterprise.

Which other solutions did I evaluate?

There were a couple of operating systems, including CentOS, which my company looked at before choosing Red Hat Enterprise Linux (RHEL) as it offered a strong support model. The consistency offered by the Red Hat Enterprise Linux (RHEL) was also one of the other reasons why my company chose it over other tools.

What other advice do I have?

Though my company does not currently have a hybrid cloud environment with the tool, we are working on it since regulatory compliances in the banking sector require us to stay compliant. My company is not in a place where we can just jump into cloud infrastructure, but we do hope to do so in the future. Presently, the product is on an on-premises model.

As I am not required to deal with the developers in our company, I don't know if the product has helped centralize developments.

My company uses Red Hat Enterprise Linux (RHEL) for containerization projects. The product has made dealing with containerization projects easy for my company since we get to use a lot of Kubernetes and Docker platforms that snap right into Red Hat Enterprise Linux (RHEL) and works.

Considering the built-in security features offered by the tool for risk reduction, business continuity, and maintaining compliance, I prefer Red Hat Enterprise Linux (RHEL) over a lot of other products. Our company is like an Active Directory shop, so we are doing a lot of tying to it, which is a little bit disappointing, but it is just business. I like the security end of Red Hat Enterprise Linux (RHEL). I also like the way the file handling takes place along with its management part, so I have no issues with the tool.

Speaking about the portability of applications and containers built on Red Hat Enterprise Linux (RHEL) to keep our organization agile, I would say that it is something that will happen in the future as my company is a slow adopter. I am not really sure why it has been slow. My company does have a new organization that is really focusing on opening up new avenues so that we can actually be more agile and have the ability to move to things like OpenShift and having our containers offer more high availability while not having any downtime.

I don't use Red Hat Insights.

If I have to speak to a colleague who is looking at open-source cloud-based operating systems for Linux, I would say that CentOS or Fedora are good options since both products have had an association with Red Hat Enterprise Linux (RHEL) for a long time. I personally like and prefer CentOS.

I would not be able to comment on whether the Red Hat portfolio has affected our total cost of ownership across our enterprise landscape because we just spin them up and keep building them. My company was primarily an AIX house, using Solaris and a lot of Windows boxes from Windows. Right now, my company has gotten rid of the AIX and Solaris systems, and now we are down to about a 50-50 split when it comes to Windows and Red Hat Enterprise Linux (RHEL). There have been times when we have had more Red Hat Enterprise Linux (RHEL) boxes in our company over the ones from Windows. I can see that in the near future, my company is going to be more of a Red Hat Enterprise Linux (RHEL) shop than an organization that has boxes from Windows.

In terms of the deployment model, I would say that my company has three data centers, mostly where VMware is used.

I rate the tool a ten out of ten.


    Trushar P.

Redhat Linux

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
With Linux it is so easy to manage and maintain.
What do you dislike about the product?
It needs to have more support for Powershell and .Net
What problems is the product solving and how is that benefiting you?
It is so eeasy to manage Hadoop application.


    Health, Wellness and Fitness

RHEL lets me work on Linux in a stable, consistent environment

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
RedHat provides great support for the product that helps me sell it to my manager
What do you dislike about the product?
That it feels like using it lead to the death of CENTOS and a great detrement to Linux
What problems is the product solving and how is that benefiting you?
We need a good stable, consistent OS to run our linux workloads where we can use support if needed.


    Brian W.

Systems Administrator

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
Great support and reliability. They will attempt to help with very old versions
What do you dislike about the product?
It is hard get past the lower level support when we have complicated questions
What problems is the product solving and how is that benefiting you?
Security, automation and identity management


    Lee T.

Using RHEL

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
Security in the RPM and light weight OS for vm.
What do you dislike about the product?
Having to subscript everytime when building a new system.
What problems is the product solving and how is that benefiting you?
Work with open source.


    Government Administration

Summit

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
Easy to install and manage to include updates to the product.
What do you dislike about the product?
Nothing as we migrate to the cloud and begin using the MarketPlace options or Rosa
What problems is the product solving and how is that benefiting you?
Standardize the operating system and virtualizaiton across the environment and agency


    Information Technology and Services

Highly recommend RHEL

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
Leapp in place upgrades and also RHEL's integration with Ansible
What do you dislike about the product?
Leapp not supporting LUKS encrypted partitions
What problems is the product solving and how is that benefiting you?
It's integration with ansible helps automate tasks


    Tejas P.

Great stable product and support

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
Very stable product, easy to upgrade and maintain
What do you dislike about the product?
do not really have any negative comment about it
What problems is the product solving and how is that benefiting you?
we run AAP on RHEL VMs


    reviewer2399220

A reliable and well-supported OS that saves a lot of cost for our company

  • May 08, 2024
  • Review from a verified AWS customer

What is our primary use case?

A lot of our Red Hat operating systems run middle-tier applications. We are mostly a JBoss shop, so they are homegrown applications. They are Java-based. We have several types of applications. We have identity, security, Oracle database, etc.

How has it helped my organization?

Red Hat Enterprise Linux helps with standardization. A lot of middle-tier applications hosted in the data center or in the cloud are unified in one standard operating system, which is Red Hat Enterprise Linux. On the data center side, we only have Red Hat Enterprise Linux. We have one unified operating system.

For our containerization projects, we are looking into OpenShift. Our Ansible Automation Platform executioner uses container-based Red Hat Enterprise Linux. We use Podman. We have moved to the Red Hat Podman container. It is a lot easier. We can scale up easily and manage it. It reduces the security risk. We do not have to worry about patching. We can just image a new container that is up to date. That is great.

We had a situation where we had to create an image for Red Hat Enterprise Linux 9, and there were built-in playbooks for hardening the system. We were able to run that and create the image. It made the work much easier than it used to be in the past.

Red Hat Insights provides vulnerability alerts and targeted guidance. It has that capability. It has a lot of features built in that not only help with security but also with misconfigurations. If a system is misconfigured, it detects that. It gives you the solution for the problem it captured. It is a great tool, but we have been focusing on the security perspective. We have not been focusing on operating system configurations. I have not yet looked at the new version, but in my opinion, it would be better if Red Hat puts a lot of focus on Insights and take it to the next level where the company could use it for its OS compliance.

What is most valuable?

We have all types of different versions running in our environment except the obsolete ones. We are moving towards versions 8 and 9. We have had version 7, and it has been very stable until now. It is ending this year around June 30, so we are in the process of moving to version 8, and we have just released an image for version 9. So far, version 8 has also been very stable.

It is a Linux-based operating system. It integrates with our automation base. We have Red Hat Satellite and Red Hat Ansible. All the engineers who are a part of our infrastructure or operation on the Unix side are Red Hat Enterprise Linux certified, so it is a lot easier for us to manage and integrate with the tools that we have. It makes much more sense from the middleware perspective and management too.

What needs improvement?

The bootup time for Red Hat Enterprise Linux running on physical hardware in the data center can be improved. We have seen cloud-based Red Hat Enterprise Linux, and it is instantaneous. You wait for a few seconds, and the operating system is up and running. It is a lot faster, whereas it takes a very long time when running Red Hat Enterprise Linux on physical hardware.

We used Red Hat Insights, but we are more focused on compliance, patching of operating systems, and things like that. In the past, when we looked at Red Hat Insights, it was its own platform, and then it migrated to Satellite. Companies are struggling to be compliant from the security side. Everyone is focused on how to patch the systems, what the environment looks like, whether they are under 90-day CVE, how their environment is compliant, and where they can see it as a dashboard. I wish Red Hat Insights was focused on that. From the Red Hat perspective, I am not seeing any sessions. I do not see anyone talking about that, which is a huge deal for us. I would like Red Hat Insights to go to the next level where it is focused on patching and compliance.

I do not have any other areas of improvement. It has been stable for us. There is a lot we do in terms of automation and integration. I know Red Hat 8 now has Podman for containers. Cockpit has a UI, so that is good now. That helps with certain things.

For how long have I used the solution?

We have been using Red Hat Enterprise Linux for close to 20 years.

What do I think about the stability of the solution?

We have not run into something that caused a huge problem to our environment. If something is happening, such as it is running an Oracle database and that system has kernel panic or something like that, it is usually the database or application software running on the operating system. It is not the operating system itself.

We have not run into any major infrastructure incident costing us because of the operating system. They have it integrated with all other products such as OpenShift, OpenStack, etc.

What do I think about the scalability of the solution?

We have three data centers at different geographical locations. Two are in the state of Georgia and one is in Las Vegas. In all three data centers that we manage, the compute-based are all Red Hat-based.

How are customer service and support?

We have a Red Hat TAM, and that helps a lot in terms of the problems and things that we run into. He is the interface with Red Hat. He escalates our service tickets and things like that. That is a huge help from our perspective.

The support that we get directly from putting tickets in has always been great. Red Hat Enterprise Linux is probably the best and most stable product that Red Hat has especially in regards to getting support and getting things fixed. They are on top of that. It has been a great experience. I would rate them a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used to run Sun Solaris. We were a Sun Solaris shop in the beginning. This was 15 or 20 years ago. We moved because of the Intel-based hardware, licensing, and cost reduction. Moving away from Sun SPARC hardware to Red Hat was a lot of saving. It saved a lot for the company. We can now run Linux-based systems on Intel commodity hardware using Dell.

Its usage is growing. Our team is working with other business units within the enterprise to get them onboarded to the Red Hat-based operating system. We have multiple entities that are running CentOS and Ubuntu. We have to have a standard operating system, and that is Red Hat. Our portfolio is increasing. We are growing and migrating a lot of nonstandard ones to Red Hat.

We have an enterprise technology group that utilizes Oracle Linux. We have worked with OEM. Our team is managing that too.

How was the initial setup?

We are using Red Hat Enterprise Linux on-prem. We also have a cloud environment, but other teams are using it on the cloud. The cloud provider is AWS. The database team also uses Red Hat Enterprise Linux in AWS.

We use Red Hat Satellite and Ansible for Red Hat Enterprise Linux deployment across all three data centers.

My first deployment experience was almost 30 years ago. I started with Red Hat Enterprise Linux 4 or something like that back in 1993 or 1994. There has been a tremendous change in the way you install it and utilize it now. It is night and day. It has come a long way.

What about the implementation team?

We implement it on our own.

What was our ROI?

Our costs are reduced. We can allocate that OpEx and focus on some other project. We do not have to struggle and say that this is how much we are going to pay licensing just on the operating system cost. We now have a model that works for us.

What's my experience with pricing, setup cost, and licensing?

We are a huge VMware shop. Our licensing cost works well with Red Hat. We license based on the data center. The way our license works is that we can run as many Red Hat VMs as we want and pay for a single license. On the VMware side, we gain a lot, and it makes much more sense.

Which other solutions did I evaluate?

We did not evaluate other operating systems and compared them with Red Hat Enterprise Linux. We just went from Solaris to Red Hat.

What other advice do I have?

We are an agile environment. We practice agile methodology. Anything we manage and deploy has to go through a sprint phase. We do not have a fully containerized environment. In the future, once we adopt OpenShift, it is going to increase our productivity because of how we manage things through agile. It is going to help us a lot.

To a colleague who is looking at open-source, cloud-based operating systems for Linux instead of Red Hat Enterprise Linux, I would say that it all comes down to the company and how a company foresees security. Anything we support and manage has to have a support base. If something gets impacted from the security side, we know that we have Red Hat support, and it is reliable. We can get the patch we want. If you install an application that needs a bug fix, you can reach out to Red Hat and open a ticket. If you want to have a stable environment, then I would highly recommend getting the support and running Red Hat.

Overall, I would rate Red Hat Enterprise Linux a ten out of ten.


    Oil & Energy

excellent

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
easy setup and manipulation also configuration possibilities
What do you dislike about the product?
network mapping and management, sometimes is hard to reroutes anything
What problems is the product solving and how is that benefiting you?
security, management and roles/services configuration