What do you like best about the product?

There are very few user friendly aspects of Intacct, the ability to consolidate multiple financials quickly is something they do well.

What do you dislike about the product?

1. You never know what's not going to work next. Every month Sage has a new issue when trying to produce AIA style billings.
2. They claim there is one standard cost code for all jobs, this is beyond a lie. Every single job in the system has its own set of cost codes that you have to manage. We have around 400 actual cost codes but have to manage over 800,000 thanks to how they have this set up.
3. The GL interface is extremely clunky and slow for user input. They don't allow you to copy the job or the entity down so you have to input on every transaction line. Their default setting doesn't work unless ever line item is going to the same project because every job has it's own set of cost codes.
4. Researching in Intacct is slow and difficult, if you've used Sage 100 in the past this will be a huge down grade
5. The Interactive Custom Reports are a joke. Who designs a report tool that you cannot display what information was pulled in the report? What job is this, what time period, any cost codes excluded? You'll never know once you hit print.
6. Naming conventions are not consistent; there is no consistency between the names used on the Object list and what is used in the Custom reports which makes trying to build out your own reports difficult. Which is a major issue as the system comes with no stock reports.

What problems is the product solving and how is that benefiting you?

Causes lots of problems, doesn't really solve any.

What do you like best about the product?

Like accounts payable, I love the way I can get reports, easy and fast, it makes my work easy as I am a frequent user of Sage.
Constantly implementation makes easy our work.
Customer support service is great.

What do you dislike about the product?

Find answers in help support, sometimes is not easy to find the information that you are looking for.
ease of integration in the part.

What problems is the product solving and how is that benefiting you?

Reports are easy and a really helpful tool.

What do you like best about the product?

I use sage intacct every day as an AP representitive. it allows me to easily see all my invoices and pay via check. I also use sage intacct to reconcile my bank accounts. I can easily review my past actions by running reports in the reports center.

What do you dislike about the product?

I wish that sage intact would work a little quicker and have a better search system.

What problems is the product solving and how is that benefiting you?

Sage intact is helping me do my work in the most efficient way possible with everything on one platform.

What do you like best about the product?

Intacct is very organized, and you can easily see what is going on everywhere. It shows everything we are accounting for very clearly.

What do you dislike about the product?

Some things you post, you are not able to undo or delete.

What problems is the product solving and how is that benefiting you?

We need a place to keep all of our accounting work safe and organized. It helps us keep everything in a system which is neat and organized.

What do you like best about the product?

I like the in depth analysis of Sage Intacct as am AP and AR user i love the reporting features that allows me to review and download detailed reports of our spending. The customer support has been quick and responsive the few times I have needed it. The integrations into other platforms is super useful when creating invoices.

What do you dislike about the product?

I do wish you could more easily customize reports and have a more simplified user interface

What problems is the product solving and how is that benefiting you?

It solves some reporting issues and does streamline that aspect of our financial reports and budget analysis

What do you like best about the product?

its seamless transaction and database import functionality, making financial management more efficient

What do you dislike about the product?

A drawback of using Sage is its lack of user-friendly navigation and the absence of clear tutorials on extracting data and searching for key terms, which can make it challenging for new users

What problems is the product solving and how is that benefiting you?

helps streamline financial processes by allowing easy access to monthly data when needed.

What do you like best about the product?

its very organized and neat and easy to use.

What do you dislike about the product?

sometimes the dates can get messed up and you can post things incorrectly.

What problems is the product solving and how is that benefiting you?

it can run so many different reports for me.

What do you like best about the product?

We can run so many reports in intact and it is easy to import files.

What do you dislike about the product?

It is a little bit hard to download things to excel

What problems is the product solving and how is that benefiting you?

It is storing all the booking information for us. Only allowing debits and credits that match.

What do you like best about the product?

As someone handling purchasing, operations, & account management, and using Sage Intacct on a daily basis, what I like most about Sage Intacct is how it simplifies financial processes and keeps everything organized in real time. Instead of juggling multiple spreadsheets or manually tracking orders and expenses, everything is centralized, making it much easier to manage purchasing workflows, financial records, and client accounts efficiently.

For purchasing, it is helpful to have a clear, real-time view of vendor transactions, expenses, and order history without having to dig through emails or paper records. The ability to track inventory, costs, and past purchases ensures nothing gets overlooked, helping to maintain accurate records and avoid duplicate or unnecessary orders. This is especially useful when working with multiple vendors or managing high-volume procurement, as I can quickly pull up details on pricing, past orders, or payment history without delays.

Another key advantage is Sage Intacct is cloud-based, and I do not have to be at a specific location to check on purchasing, financials, or order statuses. Whether I am in the office, working remotely, or on the go, I can easily access real-time data and keep things moving. This is particularly beneficial when urgent orders come up and need to be addressed quickly.

On the operations side, the software helps with budget tracking, cost analysis, and overall financial visibility. I can generate detailed reports to see spending trends, identify cost-saving opportunities, and make better purchasing decisions. The ability to integrate with other systems, such as inventory management or CRM software, further streamlines operations by ensuring purchasing, finance, and sales teams are always working with the same up-to-date information.

In account management, Sage Intacct makes it easy to track client orders, billing, and revenue streams. Having all financial data in one place ensures invoices are accurate, payments are processed correctly, and client accounts are up to date. If a client has a question about an order or invoice, I can quickly access the necessary details and resolve issues efficiently, providing accurate and timely customer support.

Overall, what I like most is how organized, user-friendly, and efficient Sage Intacct is for managing purchasing, order entry, and client accounts. It saves time, reduces errors, and ensures smooth daily operations, making it an essential tool for staying on top of operational processes.

What do you dislike about the product?

My biggest frustration with Sage Intacct is how poorly it integrates with QStock and certain aspects of Salesforce. Since both are widely used inventory and sales management systems, I expected a seamless connection, but instead, integrations are unreliable.

There are frequent discrepancies for item quantities on order, on hand, on hold, & available where data between the two systems does not match up, causing discrepancies between purchase orders, inventory counts, and customer orders. This often means our teams have to manually double-check data, which completely defeats the purpose of having an integrated, automated system.

Another issue is updates between Sage Intacct and QStock don’t always push through properly or in a timely manner, which can lead to delays in tracking received goods, verifying stock levels, and processing customer orders. This makes it harder to ensure accurate purchasing decisions because I cannot fully trust the inventory data is correct.

It also lacks seamless two-way communication, meaning I sometimes have to re-enter or adjust information in both Salesforce & Intacct systems manually. This not only wastes time but also increases the risk of errors in customer account records.

If Sage Intacct had a more reliable integration with QStock and Salesforce, it would make purchasing and inventory management much smoother. Right now, the inefficiencies force unnecessary workarounds, which is frustrating when trying to maintain accuracy and efficiency in operations.

Lastly, it is frustrating that some fields are unavailable to add as columns in personalized views.

What problems is the product solving and how is that benefiting you?

Sage Intacct benefits me by streamlining daily tasks, reducing manual work, and providing real-time insights, which in turn boosts efficiency, accuracy, and the ability to make informed decisions quickly.

What do you like best about the product?

Good for Big Organisation like us but sometime it simple platform.

What do you dislike about the product?

Auto Feed is not there, Automated system like XERO is not there in Sage.

What problems is the product solving and how is that benefiting you?

Automated Invoice recording & Auto Bank Feed will help for better accounting.