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I'm the Controller of the company. I converted from QB to Intacct in October.
What do you like best about the product?
It is pretty intuitive once you learn how to use the fields.
What do you dislike about the product?
We have some issues with how credit card transactions interact with Intacct.
What problems is the product solving and how is that benefiting you?
Using the ACH function to create a NACHA file has been great. So has the financial report writer.
Recommendations to others considering the product:
It is a great system for an upgrade from a product like Quickbooks or Peachtree.
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Finance Manager
What do you like best about the product?
The ease of use for those employees not familiar with an ERP system.
Cloud-based
Cloud-based
What do you dislike about the product?
The ACH payment process requires an extract to a csv file and then upload to the paying bank. I prefer a process to restrict access to the data reflected on the file to prevent manipulation.
Inconsistent labelling of screen exit icons - cancel, exit, done - all mean the same.
The inability to group reports by categories such as Income statement, balance sheet, department spending. Rather the sorting is alphabetical.
Inconsistent labelling of screen exit icons - cancel, exit, done - all mean the same.
The inability to group reports by categories such as Income statement, balance sheet, department spending. Rather the sorting is alphabetical.
What problems is the product solving and how is that benefiting you?
Access for all users in realtime.
User friendly
What do you like best about the product?
The import features are one of my favorite features since it saves us a lot of time. We also like the user friendly aspect which helps train staff as well as allows non-accounting staff to view and understand information.
What do you dislike about the product?
The reporting can sometimes be difficult but they have made improvements since we first joined Intacct.
What problems is the product solving and how is that benefiting you?
We are able to review information more timely with some of the features in Intacct either due to time savings or the ease of the program. We have been able to eliminate a vacant position with the switch to Intacct and our audits seem to run a lot smoother.
Comprehensive, easy to use accounting software
What do you like best about the product?
Intacct's customerization services are by far its best feature. Through the custom report module, I have been able to create location specific reports that have streamlined daily A/R and A/P tasks.
Intacct Community is also a useful feature that provides a support network for troubleshooting Intacct issues. The discussion board's Weekly Digest has introduced me to helpful Intacct tips & trick.
Intacct Community is also a useful feature that provides a support network for troubleshooting Intacct issues. The discussion board's Weekly Digest has introduced me to helpful Intacct tips & trick.
What do you dislike about the product?
The customization services are useful but there are many things that could be improved. You should be allowed to customized an existing financial report, creating a report from a primary data source is not the same. The options made available in the custom report module are repetitive, making the report process unnecessarily time-consuming.
What problems is the product solving and how is that benefiting you?
Dashboards have allowed our non-accounting users access to financial information in a concise and comprehensive format.
Administrator for a not for profit installation
What do you like best about the product?
Ease of use, easy to audit and follow the trail of transactions. Implementation was flexible and easy to customize
What do you dislike about the product?
Need to purchase Multiple modules to accomplish goals
What problems is the product solving and how is that benefiting you?
Purchase request configuration. Once reconfigured and customized we were able to meet our objectives
Recommendations to others considering the product:
Definitely buy the product. Can be customized to meet all needs
We implemented Intacct 4 months ago.
What do you like best about the product?
Ease of use. It is much quicker to use than our previous system.
What do you dislike about the product?
Support is not as responsive as I would like.
What problems is the product solving and how is that benefiting you?
It is efficient and effective.
Recommendations to others considering the product:
Use a 3rd party with assist with implementation
Intacct is a powerful and modern cloud accounting system
What do you like best about the product?
Access everywhere and anytime
Large group of support engineers so you do not depend on a few engineers at your company
Compatibility with other systems (e.g. Sererra)
Easy import cvs files functionality
Large group of support engineers so you do not depend on a few engineers at your company
Compatibility with other systems (e.g. Sererra)
Easy import cvs files functionality
What do you dislike about the product?
Need to use outside option for budgeting and forecasting (like Adaptive Planning)
No Fixed Asset Module well developed
Consolidation schedules could be more user friendly
No Fixed Asset Module well developed
Consolidation schedules could be more user friendly
What problems is the product solving and how is that benefiting you?
Not always easy to change/modify Financial Reports structure based on your company needs
I believe the biggest benefit is real time data and accessibility anywhere and anytime
I believe the biggest benefit is real time data and accessibility anywhere and anytime
Recommendations to others considering the product:
Great system if you have complex deferred revenue recognition schedules
User friendly and robust application
What do you like best about the product?
It's an extremely friendly user interface, the support is very responsive and helpful. It's an easy system to learn in that it seems simple but there is the potential to get more in depth experience and you can do almost anything.
What do you dislike about the product?
Some very basic things are missing - example note that an entry is reversing on the printout. More complex - the report writer does not allow you to link tables. You can do nearly anything with the report writing options, but linking tables would make it perfect.
What problems is the product solving and how is that benefiting you?
We are utilizing dashboards to give us real time metrics in an easy to read format that allow us to immediately notice if something needs our attention. The more data we include for customers, vendors, employees, the more relevant our reporting is.
Frustrating, but heading in the right direction.
What do you like best about the product?
What i like best about this product is it's GAAP compliance and internal controls.
What do you dislike about the product?
Ease of use, cost and support. Using Intacct is not intuitive. After the implementation process, there is very little support available and the training that is available is very costly for a nonprofit organization.
What problems is the product solving and how is that benefiting you?
Intacct is a more sophisticated and robust software than our previous accounting software. It allows us to quickly prepare reports in proper nonprofit format.
Recommendations to others considering the product:
Possibly. If yes, with caution.
Intacct has worked great for us!
What do you like best about the product?
The ability to record revenue on an individual customer level.
What do you dislike about the product?
Implementing a new ERP is always burdensome, but I don't think that is a problem specific to Intacct.
What problems is the product solving and how is that benefiting you?
After implementing Intacct, we now have a much greater insight into our individual customers, which is the key to our business.
Recommendations to others considering the product:
You won't regret it!
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