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External reviews

3,477 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Susan E.

Gaining Productivity with Intacct

  • April 27, 2016
  • Review provided by G2

What do you like best about the product?
- User friendliness of the set up of the system. Each area has a set up configuration that is very easy to understand and figure out without the need for a lot of professional services. After Go Live, and we were more on our own, it's been easy to tweak the set up ourselves.
- The "help" on each field is a very nice feature!
- Standard Reports that are pre-built made it easy to get started
- Our implementations team rocked! I like the turn around time and responsiveness of the support team when I put in a ticket.
What do you dislike about the product?
- I don't like that the Top Level dashboard doesn't show you the entity that has an approval needed - I have to go through each entity to see if there is a journal or payment that needs to be approved.
- The entity should be more of a "dimension" than a separate area - should be a filter on the Top Level so that I don't have to go from page to page
- Report writing - sometimes easy, sometimes difficult - I can customize an existing standard report, but then some features of the wizard are not available - and when using the wizard, some features of the standard report are not available - needs to be more consistent
- Dashboards need to be more configurable
- Prepaid expense module needs to have a standard report that ties to the general ledger
What problems is the product solving and how is that benefiting you?
- We have gained efficiencies in processing revenue transactions, as well as better visibility to our revenue waterfall which enables us to have more accurate revenue forecasts.
- Extracting data is a "push of a button"
- Consolidating our financial statements has become easier and more accurate - we used to do these in excel.


    Hospital & Health Care

Intacct Review

  • April 27, 2016
  • Review provided by G2

What do you like best about the product?
I like the flexibility of the dimensions. We have multiple departments and locations, and we are growing all the time, so being able to add as we grow is really beneficial.
What do you dislike about the product?
There are a few kinds. I dislike that when I run a P&L that shows multiple departments or locations, the income statement accounts in the far left column aren't frozen. It makes the reports difficult to read.
What problems is the product solving and how is that benefiting you?
Intacct is an intuitive program to use that allows me to slice and dice my data how I like. It has a lot of flexibility of Quickbooks, but it is much more robust.


    Accounting

Intacct - 2013 to Present

  • April 27, 2016
  • Review verified by G2

What do you like best about the product?
Ease of use and the ability to customize reports, dashboards and dimensions. We like the security setup and the real-time reporting. Last, but not least, it's almost 100% availability - from any location and any time of the day, In the past 3 years we have experience about 5 minutes of downtime. We are VERY happy with its reliability.
What do you dislike about the product?
The report writing could be more intuitive
What problems is the product solving and how is that benefiting you?
Busines problems -
Multiple users with different levels of security access, multi-currency, multiple entity and the ability to customize reporting and consolidation activities.

Benefits -
Easy access
Real time reporting


    Jennifer I.

Very good product

  • April 27, 2016
  • Review provided by G2

What do you like best about the product?
Ease of use, lots of functionality, ability to re-classify, ability for whole organization to access information
What do you dislike about the product?
Wish it had a built in payroll/hr module
What problems is the product solving and how is that benefiting you?
Employees have access to up-to-the-minute financial information through the dashboard.
Recommendations to others considering the product:
Get the right implementation company - that can make or break the process.


    Internet

Great SAAS system for a small company

  • April 27, 2016
  • Review verified by G2

What do you like best about the product?
Intacct is very user friendly and they are constantly making improvements based on user feedback. It's easy to use, but is also easy to tailor to specific business/ industry needs.
What do you dislike about the product?
I'm relatively happy with the product.
What problems is the product solving and how is that benefiting you?
Intacct is a great system that allows us to easily maintain both cash and accrual books for multiple companies then report on things at either the company or consolidated level seamlessly.


    Maria (Masha) M.

Going through the implementation now

  • April 27, 2016
  • Review verified by G2

What do you like best about the product?
So far so good. We are currently working with Armanino to implement Intacct and this have been going pretty well so far. The system seems to be coming a long and the templates that we need to fill out are pretty reasonable and easy to understand.
What do you dislike about the product?
We had a bit of a hard time with the Chart of Accounts as you have to mold your COA to fit what Intacct has designed already.
What problems is the product solving and how is that benefiting you?
We are automating a lot of our processes and butting in better controls.


    Medical Devices

Intacct

  • April 25, 2016
  • Review provided by G2

What do you like best about the product?
Intacct gives you the ability to have multi-entity books with auto intercompany transactions. Also, give you the ability to customize reports that fit the need of our company. It is also nice that the software is in the "cloud", which give you the ability to log into your books anywhere. If you company has outgrown QuickBooks, I highly recommend converting to Intacct.
What do you dislike about the product?
The absent of an app to view data. One thing you need to be on the look out with Intacct, is the ability to change your configuration so easily. This is a negative because if you want to "test" a configuration change within the system, it lacks the warning that additional "back-end" configuration is required by both Intacct and yourself. This can cause major down time while Intacct restore your original configuration. These option should be blocked out and only your account manager has the ability to make these changes on your account. To avoid downtime and additional cost of restoring your original configuration.
What problems is the product solving and how is that benefiting you?
We have solve the ability of balancing intercompany transactions and help to realize a short close time
Recommendations to others considering the product:
Make the move if are a multi-entity organization.


    Joshua B.

Overall, it is a satisfactory product.

  • April 21, 2016
  • Review provided by G2

What do you like best about the product?
The dimensions work well for tagging data. Pretty straight forward UI. Integrates with Salesforce.
What do you dislike about the product?
Report writer is a little lackluster. I would like to see better integration with Salesforce.
What problems is the product solving and how is that benefiting you?
Better ability to slice and dice data by using dimensions. Cloud accounting solution is optimal for our geographically diverse company.
Recommendations to others considering the product:
It is a solid solution and will far outperform Quickbooks. It is also in a little lower price range than other larger ERP type solutions such as Microsoft Dynamics.


    Jason G.

Extremely Pleased Multi-Entity Healthcare Client

  • April 20, 2016
  • Review verified by G2

What do you like best about the product?
Intacct's reliability is fantastic with multiple data centers and no noticeable unplanned downtime. Extremely flexible configuration allows us to bake our business rules into the ERP and get consistent results. Dashboards give non-finance professionals visual insight into KPIs and company performance. Reports are easily written and optimized for our needs. And Intacct's API allows interactivity with an unlimited number of third party solution providers that specialize in other business areas and are able to communicate with the ERP. Intacct's implementation and support team is top-notch.
What do you dislike about the product?
Very little to dislike. If I had to identify an area for opportunity, the built-in budgeting functionality could benefit from some usability enhancements. The basic functionality is there, but would like to see the tools refined and polished a bit more.
What problems is the product solving and how is that benefiting you?
Time to close has been reduced by almost 30%. Intacct's dimensional structure allows us to more rapidly and reliably enter our financial transactions in a way that eliminates data duplication and allows us to generate extremely flexible analytics that are used on a daily basis to make better decisions. Integration between our purchasing card program, expense reporting software, and Intacct means no rekeying of data that is time-consuming and tedious. The information flows in automatically coded, allocated, and itemized. We catch more errors, save more money, and get better financial reporting as a result.
Recommendations to others considering the product:
Spend time thinking through your processes and take advantage of Intacct's Professional Service Team's extensive knowledge. Be willing to modernize your processes and do not enter into the project expecting to do things the same way they have always been done. Intacct, in most cases, could certainly support that - but the value proposition really comes from leveraging Intacct's modern tools and built-in workflows to make things much more reliable and efficient.


    Hospital & Health Care

Makes everything much quicker!

  • April 19, 2016
  • Review provided by G2

What do you like best about the product?
The versatility with reporting & the dimensional reporting.
What do you dislike about the product?
You have to know everything before you set it up.
What problems is the product solving and how is that benefiting you?
Job costing reports and reporting in various ways.