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3,765 reviews
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    Construction

Intacct works very well

  • July 19, 2019
  • Review provided by G2

What do you like best about the product?
System is user friendly, dashboard capabilities are excellent, help feature in the system is excellent and makes it easy to troubleshoot and fix errors without having to reach out to a 3rd party.
What do you dislike about the product?
Custom reporting is not intuitive and time consuming. Customer support directly from the vendor could be better.
What problems is the product solving and how is that benefiting you?
My organization switched from a legacy accounting system to Intacct. I have to say that the migration was more than painful- but all that pain was worth it! The system is awesome! The help feature alone in the system was worth the migration- it was impossible to figure things out on your own in our legacy system- required us to go to consultants when we had issues in processing. Intacct makes it very easy to troubleshoot and figure a lot of your processing issues out on your own. The Dashboards in the system are awesome as well! I am certain that there are more great things to come with this system given we have only been using it 6 months and have not fully explored the potential of the system.
Recommendations to others considering the product:
Understand that there are not many sources for help outside of the Intacct Community. I recommend hiring a consultant to bring you up to speed on the software so that you do not make irreversible mistakes.


    Shelton H.

Sage Intacct Is A Great Product!

  • July 12, 2019
  • Review provided by G2

What do you like best about the product?
What I enjoyed best about Sage Intacct is how intuitive it is. I am able to get users fully trained and using the system quickly no matter how little experience they have with accounting software. I have used many accounting softwares and Sage Intacct is by far the easiest system to use and train on.
What do you dislike about the product?
I can't find any one item that I dislike about the software. Sage Intacct continues to improve and add features, which allows us to continue to grow with the software as the company grows.
What problems is the product solving and how is that benefiting you?
Sage Intaact allows us to be cloud based and work from anywhere we have internet access. It has streamlined our accounts receivables, account payables, and financial reporting at both a subsidiary level and a parent level.
Recommendations to others considering the product:
Sage Intacct has been a wonderful accounting tool for our company. From the ease of implementation and going live to the every day use and how intuitive the software is, you will not be disappointed in choosing it. We have also been freed up from requiring IT support on the software since Sage manages all updates and that has been a huge benefit to us to allow our company to focus our resources in other areas.


    David P.

Quick Intacct Review

  • July 12, 2019
  • Review provided by G2

What do you like best about the product?
One of the main reasons Intacct was chosen over other options was because of its abilty to be customized more than others systems. Having more customization allowed it to work better for us as opposed to having a cookie cutter system.
What do you dislike about the product?
With customization always comes unique problems. We usually had issues setting up customized features and would need to open tickets and/or walk through with support to get it resolved. However, that was a pleasant process and they spent lots of time solving our issues.
What problems is the product solving and how is that benefiting you?
We use intacct for our account and subscription billing. It is much easier to process our month end close and access any financial data that in the past we had issues with.
Recommendations to others considering the product:
Attend one of their conferences if you are interested in the product. The amount of information there is very much worth the trip.


    Religious Institutions

Very Robust

  • July 11, 2019
  • Review provided by G2

What do you like best about the product?
The reporting and customization. AP entries are easy to find. The departmental dashboards are a great tool.
What do you dislike about the product?
It is not as intuitive as was expecting.
What problems is the product solving and how is that benefiting you?
The ability to upload credit card statements, create a template for departments to enter the GL numbers has been a huge time saver for the accounting department.
Recommendations to others considering the product:
Call other uses and get their feed back to make sure it will meet your needs.


    Douglas B.

Continuous Improvement meets Accounting/ERP

  • July 09, 2019
  • Review provided by G2

What do you like best about the product?
Sage Intacct's ability to continually provide improvements to their system is impressive.
What do you dislike about the product?
Not much... some of the interface layouts are not consistent (likely due to varying developers/acquisitions).
What problems is the product solving and how is that benefiting you?
Through Sage Intacct and their network of integration partners, we have been able to have world-class functionality without adding personnel resources - billing, sales tax, security, project tracking, CRM integration. Last year we acquired a new business and built out the back office functionality with minimal effort.


    Telecommunications

SAGE Intacct

  • July 09, 2019
  • Review provided by G2

What do you like best about the product?
I like how thorough Sage's software is. It platform is all inclusive and encompasses every tool you need to complete basic AR & AP functions from beginning to end.
What do you dislike about the product?
I don't like how outdated Sage's platform is in comparison to other competitors on the market.
What problems is the product solving and how is that benefiting you?
I am not having any problems with Sage Intaact at this moment. I enjoy using the software.


    Steven N.

Admin

  • July 05, 2019
  • Review provided by G2

What do you like best about the product?
Accessibility is what I like best about Sage IntAcct. I could log in at work via wi-fi, at home, or via my phone.
What do you dislike about the product?
The inventory module is still challenging for me to reconcile the item reports to GL.
What problems is the product solving and how is that benefiting you?
We don't have to worry about keeping up with maintenance for server's and users' hardware and software.
Recommendations to others considering the product:
Keep the sandbox as long as you could to test new scenarios.


    Hospitality

Sage Intacct review

  • July 04, 2019
  • Review provided by G2

What do you like best about the product?
We have been able to streamline and sync the accounting records and processes of several sister organizations to since we began to use Sage Intacct. This has enabled comparison of financial records, effective communication within the accounting software and consistency among several organizations.
What do you dislike about the product?
The initial training on the software can take some time. If your employees do not have prior knowledge of accounting systems, it may prove difficlut to train them on this software.
For consistency it would be better to train your Business bookkeeper/payroll admin or Non profit grants administrator to capture accurately and then train everybody else how to understand and access reports that have been generated.
What problems is the product solving and how is that benefiting you?
- We have gained efficiencies in processing revenue transactions, as well as better visibility to our revenue waterfall which enables us to have more accurate revenue forecasts.

- Extracting data is a "push of a button"

- Consolidating our financial statements has become easier and more accurate - we used to do these in excel.
Recommendations to others considering the product:
The key is to get it set up right on the front-end. Do NOT skimp on this step in the process. Take the time and spend the extra money (if necessary) to get a full understanding of the product and how it works (especially the dimensions) and how best to set it up for your environment. It will pay off in the long run and make your Intacct user experience better by allowing you to take full advantage of all it's capabilities.


    Elliot G.

ERP with the best ROI

  • July 02, 2019
  • Review provided by G2

What do you like best about the product?
The automation abilities. I am able to fully automate my order to cash process and the related accounting. Doing so has shortened my monthly close by 5 days!
What do you dislike about the product?
Custom reporting is not as user friendly as I would like
What problems is the product solving and how is that benefiting you?
I am solving the administrative burden around billing and am able to keep my accounting headcount flat while the Company continues its excellent growth.


    Jesse A.

Good if you are a small-to-medium business with only one base currency.

  • July 02, 2019
  • Review provided by G2

What do you like best about the product?
The reporting and dimension groups are fantastic. The user interface is great. The new action interface is a little less intuitive, but it's still pretty good. Consolidations are easy. Custom reports take a day or two to learn, but after you learn how to create custom reports and custom fields, you can quickly export to Excel and perform lots of great analyses.
What do you dislike about the product?
Prepaid, PP&E and contracts modules are lacking and lose some functionality if you have entities with different base currencies. Customer service is kind of poor - case resolution is slow and some seemingly simple functionality (like freezing the columns on HTML reports) is not available in some cases.
What problems is the product solving and how is that benefiting you?
Easy consolidation and powerful reporting
Recommendations to others considering the product:
Avoid Intacct if you have multiple entities with different base currencies and avoid the contracts module (for ASC606 reporting). Be aware the Prepaids module and fixed assets module are lacking - though they do a decent job, it was like they were created by someone who never had to account for either of these types of transactions.

Other than that, it's a fairly powerful software that can help automate consolidation and reporting and save quite a bit of time on the month-end close.