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External reviews

3,500 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Fishery

Not a good fit

  • November 25, 2024
  • Review provided by G2

What do you like best about the product?
Clean interface; AP entry and editing functionality
What do you dislike about the product?
Inflexible; Too complicated; No native payroll module.

One of the biggest complaints relates to our operation as a not-for-profit in which we basically have one main department for revenue, but several departments that only have expenses. The inability to differentiate between a department/location code for the balance sheet side of an AP entry and the expense side caused a ton of headaches.
What problems is the product solving and how is that benefiting you?
We initially moved over to Sage Intacct because support for Dynamics GP was ending.


    Accounting

Great platform for Financial Visibility

  • November 21, 2024
  • Review verified by G2

What do you like best about the product?
The platforms sophisticated financial reporting offers users a clear view of their financial performance. Tracking essential metrics empowers businesses to make informed, data-backed decisions.
What do you dislike about the product?
There is a significant amount to learn/navigate, and it's important to recognize that not everything can be seamlessly integrated into existing systems/processes.
What problems is the product solving and how is that benefiting you?
Sage is addressing the challenges of manual invoice submission and ensuring invoices are categorized accurately into the appropriate buckets.


    David A.

A worthwhile transistion from Quickbooks

  • November 21, 2024
  • Review provided by G2

What do you like best about the product?
My organization transitioned away from Quickbooks to Sage Intaact in 2024. Like all major software transitions, it took many team hours to complete. That being said, my only regret was not making the transition to Safe Intaact sooner. Versus Quickbooks, Sage Intaact is a far more robust software. Some of my favorite features include maintaining approval governance in system and being able to attach backup documentation to entries. Another nice feature is the dashboard, which non-accounting users find helpful and easy to read and the ability to send reports over email automatically.
What do you dislike about the product?
Coming from Quickbooks, Sage is a far more expansive software, and it comes with a steep learning curve - especially since, unlike Quickbooks, Sage will maintain control, meaning that you can't simply "delete" incorrect entries.

My advice is to just stick with it. A few months in, our team got the hang of it.
What problems is the product solving and how is that benefiting you?
Sage Intaact is allowing us to send reports and financial data to non-financial users on a faster basis. Sage is also allowing us to maintain accounting control in system, versus relying on email threads or signatures on documents.


    Non-Profit Organization Management

Sage has been great to use we love the insights provided and the release notes keeping us up to date

  • November 21, 2024
  • Review verified by G2

What do you like best about the product?
The most helpful thing about Sage is the custom report center, it is so easy to use this feature to customize reports whenever to get the information you need. The customer support is great and always so friendly and helpful.
What do you dislike about the product?
I would not necessarily say there are downsides to using Sage, however it can be confusing for our staff members who do not have any experience or background in accounting.
What problems is the product solving and how is that benefiting you?
Helping our staff with purchasing by using the purchase requsitions and converting them to purchase orders.


    Publishing

Easy to understand and look at

  • November 21, 2024
  • Review verified by G2

What do you like best about the product?
It is straightforward to understand and learn. The appearance is clean, and I appreciate the attention to detail provided. I am able to access information more quickly and efficiently. I like that it is internet-based, allowing me to open a new tab and attend to other tasks without interrupting my current work.
What do you dislike about the product?
Not at this time. Everything so far I am enjoying.
What problems is the product solving and how is that benefiting you?
Quicker to acess information. Because Intacct is so detailed, I am able to access information without opening a bunch of reports, etc.


    Pankaj P.

Best Accounting software

  • November 21, 2024
  • Review verified by G2

What do you like best about the product?
Sage Intacct is a one of the best accounting software that’s both reliable and easy to use. It’s best for businesses looking to streamline their financial processes. One of the best things about it is how user-friendly the interface is—within some time you will get use to it. Easy to use and easy to remember
What do you dislike about the product?
In the Reporting section, we face several issues. For example, we cannot easily compare YTD to LYTD. Sometimes, it's also difficult to contact customer support as there’s no proper chat service where we can report problems and get solutions quickly. Additionally, if the number of transactions is high, the software often crashes while exporting them. In the reports section, different reports sometimes show different balances, which creates confusion.
What problems is the product solving and how is that benefiting you?
Earlier, we faced issues with the Inventory module in our previous software as it couldn't handle inventory management effectively. However, with Sage Intacct, managing inventory has become much easier. It also simplifies interunit reconciliation—there's no need to post multiple entries in different entities. You can handle multiple effects with just a single transaction.


    Accounting

Amazing System

  • November 21, 2024
  • Review provided by G2

What do you like best about the product?
User-friendly, gives easy access to financial reporting
What do you dislike about the product?
Customer support is hard to get in touch with.
What problems is the product solving and how is that benefiting you?
System Automation and Integration


    Transportation/Trucking/Railroad

Efficient and User-Friendly

  • November 21, 2024
  • Review provided by G2

What do you like best about the product?
The reports are easy to work with, featuring a clean and clear design.
What do you dislike about the product?
The AP and AR modules have a slightly longer process compared to other systems, as each entry must be entered individually.
What problems is the product solving and how is that benefiting you?
Sage Intacct streamlines financial processes, improving accuracy and efficiency, which saves time and reduces errors.


    Marketing and Advertising

Best Accounting ERP on the market today

  • November 21, 2024
  • Review verified by G2

What do you like best about the product?
The cloud-based interface is extremely easy to navigate and user-friendly; most users can learn their way around the various modules in only a few months. Switching between companies/entities is as easy as a click of a mouse to open a new tab. Consolidated reporting is also streamlined and provides unparalleled visibility with live reports.
What do you dislike about the product?
There can come some initial confusion amongst users between entering data/transactions at the top level vs. the entity level, and some of the advanced add-on modules can take some time to learn.
What problems is the product solving and how is that benefiting you?
Improving efficiencies, particuarly when it comes to automation for AP bill entering, collections through AR Aging and time/accuracy of consolidated financial reporting.


    Muhgoh P.

New features are added daily according to our demands and that's amazing

  • November 21, 2024
  • Review verified by G2

What do you like best about the product?
i can do all my work in the same place without having to change form one screen to another
What do you dislike about the product?
getting billing history takes longer and more steps
What problems is the product solving and how is that benefiting you?
not sure if i understand