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3,766 reviews
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    Hospital & Health Care

Would not recommend Sage Intacct.

  • June 18, 2025
  • Review provided by G2

What do you like best about the product?
I do like the accounts payable capabilities and the ease of paying and approving bills and payments. The import features for credit card activity and payments is a plus. Fixed Assets is also easy to use and manage.
What do you dislike about the product?
The inventory system is clunky. And I don't like it for our direct care staff to use for requesting items from inventory. Creating and customizing financial reports is NOT easy or user friendly.
What problems is the product solving and how is that benefiting you?
Sage has not helped solve any problems.


    Hospital & Health Care

Non-profit user

  • June 18, 2025
  • Review provided by G2

What do you like best about the product?
I like the drill-down features in the reports
What do you dislike about the product?
Creating custom reports is not easy. Or just being able to filter a specific or custom report by a specific date range.
What problems is the product solving and how is that benefiting you?
Uploading invoices and journal entry back up. - Reducing paper backup and review


    Mercedes L.

Efficient and Customizable, with Room for Process Flexibility

  • June 18, 2025
  • Review provided by G2

What do you like best about the product?
Once you get the hang of Sage Intacct, the system becomes much easier to navigate. The layout is logical, and many of the day-to-day processes become second nature fairly quickly. It’s a robust system that offers strong reporting capabilities, flexible modules, and good customization for accounting and finance teams. The ability to track transactions across multiple dimensions is also incredibly useful.
What do you dislike about the product?
There are times when the system doesn’t align perfectly with our internal controls or business processes. While Sage Intacct is very capable, we’ve occasionally had to create manual workarounds when the platform couldn’t accommodate certain workflows out of the box. It would be great if the system allowed for more flexibility without the need for those extra steps. That said, we’ve always been able to find a way to make it work.
What problems is the product solving and how is that benefiting you?
Like many ERP systems, there’s a learning curve, but it pays off in long-term efficiency. The platform is well-suited for growing companies that need more than just basic accounting features, and the support resources are generally helpful when issues arise.


    Marianne G.

Sage is all the rage!!

  • June 18, 2025
  • Review provided by G2

What do you like best about the product?
Sage is a multi level accounting software system that allows for all accounting purposes. It is your one stop shop for AP, AR, Financial reporting, Bank recons, cash management and all day to day accounting functions, It is also a 'tailored' system per your requests, when implementing!
What do you dislike about the product?
Sage allows for SO many specific tailor-to-need functions for whichever industry you are in. It can be utilized in so many different industries, it isn't built for just ONE specific industry
What problems is the product solving and how is that benefiting you?
The fact that we can use Sage for ALL our accounting needs, and not have to use multi systems to achieve one goal.


    Human Resources

Sage Intacct Review – Client Relations Manager Perspective

  • June 18, 2025
  • Review provided by G2

What do you like best about the product?
As a Client Relations Manager, my main priority is staying organized and having quick access to accurate client and financial data. Sage Intacct gets the job done. It’s reliable, provides the core functionality I need, and integrates well with other tools we use. While the interface could be more intuitive in places, the reporting features and automation capabilities have definitely improved our workflow. Overall, it’s a solid platform for managing client-related financial tasks.
What do you dislike about the product?
Sage Intacct is effective overall, but some tasks could be more streamlined. For example, sending multiple outstanding invoices requires individual actions, which slows down workflow. The interface can also feel a bit clunky, with some processes taking more steps than necessary. A few efficiency upgrades would make a big difference.
What problems is the product solving and how is that benefiting you?
Sage Intacct fills key gaps that our primary billing tool can't cover. It offers more robust financial reporting, better visibility into client accounts, and handles tasks like invoicing and revenue recognition more efficiently. It acts as a strong complement to our existing systems, helping us manage financial operations more completely.


    Katherine Y.

Good improvement

  • June 17, 2025
  • Review provided by G2

What do you like best about the product?
The support team was great! And once it's up and running, it makes closing very smooth and easy.
What do you dislike about the product?
The transition and onboarding was chaotic. We had 3 project managers change, and confusion everywhere. Transition period was prolonged.
What problems is the product solving and how is that benefiting you?
The AR portion and the billing is very easy to use and it simplified the entire process.


    Mika M.

Good but could be better

  • June 17, 2025
  • Review provided by G2

What do you like best about the product?
It's nice to have everything in one place. I also like that you can select multiple bills at 1 time to see the running total.
What do you dislike about the product?
I don't like that in receivers when you are trying to convert a larger number of items, the filters reset each time. Too time consuming.
What problems is the product solving and how is that benefiting you?
It keep sus from having to paper file and it also makes it easier to catch mistakes.


    Accounting

AP Specialist

  • June 17, 2025
  • Review provided by G2

What do you like best about the product?
What I like most about Intacct is how easy and straightforward it is to use.
What do you dislike about the product?
My main frustration with Intacct is that its error messages are often unclear, providing cryptic codes and brief descriptions rather than specific, actionable information.
What problems is the product solving and how is that benefiting you?
While Intacct is efficient for data entry, such as entering invoices and bills, it doesn't offer much in terms of problem-solving or analytical support.


    Kynia B.

Learner

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
The convivence is good for you to navigate
What do you dislike about the product?
There is not much i don't like about sage
What problems is the product solving and how is that benefiting you?
for company accounting and billing purposes


    brooke m.

Easy to use product

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
The reporting features allow us to easily assist our customers
What do you dislike about the product?
The pricing is hard for some of our single level clients
What problems is the product solving and how is that benefiting you?
Multi level reporting