We're using Cisco Duo to authenticate our domain and users.
Cisco Duo - Premier Edition
Cisco Systems, Inc.External reviews
460 reviews
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Authenticates our domain and users, making the process more secure
What is our primary use case?
How has it helped my organization?
We use Cisco the most. It helps us with authentication, making the process more secure. Duo facilitates authentication whenever we try to log in to a machine, making the initial process quick and easy. We no longer need to type in numbers, which is very convenient.
What is most valuable?
Cisco is a very simple solution. It has integration with BroadSoft.
What needs improvement?
There is one issue. We use our SMS messaging tool, but with Cisco Duo, you must use their service. They should allow integration with other SMS providers via API.
For how long have I used the solution?
I have been using Cisco Duo for six months.
What do I think about the stability of the solution?
The solution is stable. I rate it as ten out of ten.
What do I think about the scalability of the solution?
The solution's scalability is good. 1000 users, including admins and developers, are using this solution.
I rate the solution's scalability a ten out of ten.
How are customer service and support?
Cisco's technical support is a bit cumbersome.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We use Google Authenticator and Okta. First, integration with BroadSoft was very important to us. Second, the initial deployment of the product was very straightforward and simple. After running a POC, we realized the product would be easy to maintain.
How was the initial setup?
Deployment is pretty simple. It can sometimes be a bit cumbersome, but it works well once you get it set up. It takes a few days and one person to complete.
Overall, it’s a straightforward and effective solution. I rate it as eight out of ten, whereas ten is the easiest.
What about the implementation team?
We need to configure it. But then the initial setup is very short and simple.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive. I rate it as eight out of ten, whereas ten is expensive.
What other advice do I have?
Cisco Duo integrates with Microsoft Active Directory for login using an on-premise deployment. It also connects to cloud services, including CrowdStrike, making it a hybrid tool.
We're using Cisco Duo to enhance our security. Before implementing it, deploying advanced security solutions like MFA for every login was challenging. Each time I logged into Cisco, I had to enter new numbers, which was time-consuming and cumbersome. Now, with Cisco Duo, the login process has become much simpler. You click to log in. While it may not directly save us money, it saves time and contributes to our overall security posture.
I recommend the solution since everyone wants this type of solution to be very simple, just to work, easy to deploy, very simple, usable, and Cisco Duo checks all those boxes.
Overall, I rate the solution an eight out of ten.
Effective protection / security
What do you like best about the product?
Cisco Duo is easy to use and the application serves its purpose
What do you dislike about the product?
I don't have any complaints, never had an issue
What problems is the product solving and how is that benefiting you?
Added security
DUO: Extra Physical Security
What do you like best about the product?
It does what it's supposed to do, it will authenticate sign-ins and prevent physical tampering
What do you dislike about the product?
The set up of online and offline can be confusing for end users, also if time desyncs it becomes a HUGE problem
What problems is the product solving and how is that benefiting you?
In terms of user authentication it does well, we're able to use it to prevent AI fraud
best Authenticator platform I have used
What do you like best about the product?
I mostly use this mobile application to authentical my secure logins, and this application works perfectly without any bugs and does not hang at all
What do you dislike about the product?
I have seen zero negatives so far in the Duo app, I really will trying see something in future
What problems is the product solving and how is that benefiting you?
Now a days securing your account is key, and duo does it so well that I have the control of all my digital belongings
Cisco Duo - Reliable application
What do you like best about the product?
Cisco Duo is a reliable and useful application that enables security and safeguards sentisitve customer data. A benefit of Cisco Duo is the user friendly two-factor authentication, it's easy to use and I receive push notifications both on my mobile phone and smart watch when I access the app so that I can verify my identity. I use Cisco Duo on a daily basis at work.
Cisco Duo was also very simple to set up, I had no issues with downloading the free app and logging in. I have had no issues with it so no need to contact customer support/service. I am very happy with the application.
Cisco Duo was also very simple to set up, I had no issues with downloading the free app and logging in. I have had no issues with it so no need to contact customer support/service. I am very happy with the application.
What do you dislike about the product?
It would be great if there was a desktop app, along with the mobile app.
What problems is the product solving and how is that benefiting you?
Being able to work remotely knowing that Cisco Duo provides strong authentication to secure access to all sensitive data, devices, and applications.
Best Access Management Tool
What do you like best about the product?
The best feature is that it has cloud based security and identity mangement. It keeps the organization's privacy and security in place. It provides phishing identification and other attacks indentifications too, preventing organization's sanity.
What do you dislike about the product?
Nothing to dislike, its a great tool and is easy to integrate.
What problems is the product solving and how is that benefiting you?
Secure identity access management.
The best ever used soft MFA
What do you like best about the product?
I think the way of managing the users and easy UI of Duo makes it unique and user friendly. It is one of the best MFA i have used ever.
What do you dislike about the product?
I think, it they can implement hardware token as well will be added security.
What problems is the product solving and how is that benefiting you?
It was first integrated with our infra, during the Covid period when suddenly we all were moved to WFH model. And to bring security of the infra it was added in our enviorment.
best platform for 2fa
What do you like best about the product?
Is very easy to configure and you can use the multifactor with severals systems
What do you dislike about the product?
Is not very intuitive the admin web. Manyvmenús
What problems is the product solving and how is that benefiting you?
If you have installed a Linux or Windows system and you need multifactor access they solved you problem with his product
Duo Security- good MFA tool
What do you like best about the product?
Duo security is good security handy tool which provide you mfa for laptop user login and many other apps. Users have to enter the mfa code while login and in case of lost/stolen device, no one will be able to login the device, so your data will be secure. Simple looks and ease of portal option makes it easy to implement, integrate with other apps and manage.
What do you dislike about the product?
One main drawback of duo security is that your mobile phone should be with you at time of mfa, in case you forget phone at home or in case of stolen then there will be some husstle all day along. Also sometime lacking or hanging issue for SMS or passcode.
What problems is the product solving and how is that benefiting you?
Duo security is an good tool for mfa of laptop login and it very easy to integrate with other apps like aws, falcon antivirus etc. It reduces risk of data breaches and also it comes within reasonable price.
Review of Duo Security
What do you like best about the product?
Most helpful is that it is easy to use with minimal technical issues.
What do you dislike about the product?
Least helpful is that it sometimes takes a bit longer to sign in.
What problems is the product solving and how is that benefiting you?
It is ensuring that my data stays safe by ensuring that only I can sign onto certain accounts.
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