We use it for user logins for Windows workstations and Office 365. We have certain requirements for doing two-factor authentication.
Cisco Duo - Essentials Edition
Cisco Systems, Inc.External reviews
External reviews are not included in the AWS star rating for the product.
Easy
Effective SSO
Duo Security- User Friendly
My Duo experience in short
It gives facilities of notification and enter the code manually.
We can login to duo using saved fingerprint on my device.
Very good and easy to use tool duo security
Quick and easy MFA
Duo review
Best app for quick sign in
Great tool for secure login
Improved our cybersecurity resilience with two-factor authentication.
What is our primary use case?
How has it helped my organization?
Duo Security has improved our cybersecurity resilience with two-factor authentication.
Duo Security secures our infrastructure from end to end, especially in terms of what our end users are using. We get an alert if there's something unusual, which doesn't happen often, but it allows us to look at and remediate any issues. Fortunately, we haven't had any attacks that I know of, so it has been good.
Duo Security does its job in terms of user authentication and device verification for helping to prevent identity-based attacks.
Duo Security reduces the risk of breaches. I haven't seen anything that I would switch to.
Duo Security seems to work for establishing trust for every access request, no matter where it comes from. That's something that we ask of such solutions. I don't want to have to interact with it very much.
What is most valuable?
It's pretty easy for users to figure it out. We've largely non-technical people where I am. At first, there was a little bit of a speed bump trying to get everybody to understand why we were using it, but it wasn't too bad. Everybody pretty much embraced it. Its adoption happened over a course of a couple of weeks. It was fairly smooth.
We also use Cisco Secure Email and Cisco Umbrella. It integrates pretty well with them. We haven't had any issues.
What needs improvement?
From an administrative standpoint, I'd love to see it be a little better at remembering a device and location so that I don't have to continually authenticate. That's pretty much it.
For how long have I used the solution?
We've been using it in our company for two years.
What do I think about the stability of the solution?
Its stability is good. We haven't had any outages.
What do I think about the scalability of the solution?
Its scalability is also good. We haven't had any issues expanding it to everything.
How are customer service and support?
When I've had to engage with them, which is occasionally, their support has been good for me. I know our network engineer has run into an issue here and there, but I don't specifically know why. Personally, I haven't had any problems. I'd rate them a ten out of ten. They have solved everything so far.
How would you rate customer service and support?
Positive
How was the initial setup?
I was not involved in its implementation, but I know it was smooth. I didn't hear of any issues, so it was pretty simple for us.
We have a hybrid deployment.
What about the implementation team?
I'm pretty sure we do most of the things through Zones. They are good. I'd recommend them.
What was our ROI?
We've seen an ROI. We had to have it. It meets our needs.
Which other solutions did I evaluate?
We evaluated Microsoft's two-factor authentication. Other than that, we pretty much went straight for Duo just because we were in that ecosystem already. We didn't want to embrace Microsoft stuff. This was a better fit for what we needed. We were already in the Cisco ecosystem.
The Microsoft solution was also a bit limited. We were less likely to wire other devices. It was for Microsoft products at that time, but I don't know if it's changed.
Duo Security considers all resources to be external. That was a part of the reason we adopted it. That was the main difference between the Microsoft solution and this one. We've integrated it with single sign-on. It's good.
What other advice do I have?
It's a good product. We've been pleased with it. There are no complaints.
I'd rate it a ten out of ten because I don't know what's better than this.